Milton Keynes Veterinary Group Reviews 

513
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, compassion, and friendly approach, making visits pleasant for both pets and owners. Many highlight the vets' professionalism, knowledge, and patience, especially when dealing with anxious animals. People appreciate the thorough examinations and clear explanations provided regarding treatment options. The overall service is consistently described as excellent, with customers noting the efficiency in securing appointments and the smooth experience from reception to consultation. Reviewers frequently mention feeling at ease, knowing their pets receive the best possible care from a dedicated and understanding team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, personable, and... See more

Service

Customers had positive experiences with service, consistently praising the caring and professional approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The vet handled my overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking. He had his annual vaccination with no issue and even though still tre... See more

Company replied

Rated 5 out of 5 stars

What a lovely compassionate Vet at Whaddon Way, our 2 elderly cats ( turning 17 shortly) have been going there for most their lives ( a couple of visits to Stoke Road as well) . I found her so caring... See more

Company replied

Rated 5 out of 5 stars

I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen. Honey Cumberland went in the afternoon as my mum was co... See more

Company replied

Rated 5 out of 5 stars

I use MK Vet Group over 20 years with my dogs and in my opinion they are by far the best general veterinary practice with a vast variety of expertise. We love Romina and unless an emergency will alway... See more

Company replied


Company details

  1. Veterinarian

Written by the company

We are an independent, family run veterinary practice with five different locations across the city. We take pride in offering total care for your pet, from advice on choosing your new family member through to routine vaccinations, medical treatment, neutering, major surgery, health advice and geriatric care. We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(513)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and made my dog feel very…

Friendly and made my dog feel very settled xx

October 29, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Brilliant surgery

As always, all at the surgery were professional and caring.

This people at the surgery clearly understand how precious our cats are to us.

October 2, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 4 out of 5 stars

Hank is a stray we adopted

Hank is a stray we adopted. He has anxiety issues alongside a temper. A bit like me really. We rub along as a threesome giving each other space. He doesn't like his visit annual to the V.E.T. but you make it easier for him and that is appreciated.

October 15, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for your review. If you’d like to discuss how we could’ve made your experience better, please fill out our contact form on our website. We look forward to hearing from you!

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Check up time

We took Ghillie for his annual vaccination at 16:45 to the Willen Practise. The surgery was very quiet with only one other dog ahead of us. Ghillie was able to stay on the ground for his check up and very quickly made friends with his vet. A few additional minor worries were able to be discussed and dismissed. It was a delightful stress free visit for Ghillie and his people.

October 10, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Great handling of nervous pooch

The vet handled my overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking.
He had his annual vaccination with no issue and even though still trembling (my dog) he also managed to get his nails clipped too.
Stoke Road is a small relaxed location which also helps.

October 10, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 4 out of 5 stars

I was not happy that I was charged for…

I was not happy that I was charged for the tear test and was not told in advance that there would be a charge. It was clear that my dog was making tears as her eyes are nice and glassy.
Also the fact that I had to have the consultation was a surprise as Bella will need this medicine for life and am happy for a yearly review to tie in with vaccines but not to have to come 6 monthly. My bill was £168! Which is excessive in this instance.

October 3, 2025
Unprompted review
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Reply from Milton Keynes Veterinary Group

Thank you for your feedback. We’re so sorry that your experience did not match your expectations.

We would like the opportunity to discuss your concerns. Please would you be able to contact us on info@mkvetgroup.co.uk.

Milton Keynes Veterinary Group

Rated 5 out of 5 stars

Vet visit

From a cheery greeting at reception to a very helpful and caring visit with vet while she gave our cat his annual booster.

September 29, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Love and care goes a long way

I have all 3 of my fur babies registered with these vets. The people that work in all of the surgeries are so helpful right from the receptionist up to the Vets. It really feels like they care about my pets as much as I do. I have and will always recommend these guys.

September 26, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Thank you Rachel and Lee…

I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen.
Honey Cumberland went in the afternoon as my mum was concerned about her level of movement, this has been dealt with, much to Mum's relief as Honey is an elderly lady.

September 12, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Honest and Caring Vet

The vets at Whaddon Way surgery are always caring, attentive and refreshingly honest in their opinion about the best treatment options for your pet. In the past, I have dealt with a bigger brand company who pushed products on us rather than listened to our concerns. The reception staff are usually polite but not over friendly, however, on this visit I was greeted and assisted by a very kind and helpful lady.

August 29, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Problem easily solved

Was seen quickly and the issue was dealt with from the options on offer.
I was happy with the service from the friendly and knowledgeable staff.

August 20, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

The Vet was very thorough when Teddy…

The Vet was very thorough when Teddy (my JRT) went for is annual check up.

August 14, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Bailey is treated very well

Bailey our dog is on the pet plan, she gets vaccination, bum squeezes as we call them and nail clipping for free on her checkups. They are very quick to get you an appointment, good with repeat medications and reminders and the nurses/vets are all lovely and happy

August 13, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellent

As always, the latest visit was a very good experience at the Stony Stratford surgery. I only wish I'd realised years ago that MKVG is infinitely better than the soulless 'pet supermarket' of a certain large local chain. My dogs deserve good health care and now that's what they're getting.

August 13, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Friendly receptionist

Friendly receptionist. Knowledgeable and 'caring' vet, who explained everything clearly. Thank you.

August 12, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Lovely small friendly veterinary…

Lovely small friendly veterinary practice at Willen

August 8, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellent service

Lovely, cool and friendly atmosphere with professional service and a smile. Highly recommend

August 8, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

HAPPY HAPPY HAPPY.

I've been with the company for over 12years and always feel welcome, all the staff are fantastic, my last dog Leo was very poorly for the last 3 years of his life and was looked after so lovely at Wallnut Tree, I now have another dog who is also being looked after so we'll,there is a vets in my town now but as I am so happy with this one, it's worth the journey.

August 6, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Able to get an appointment on the same…

Able to get an appointment on the same day for an unwell pet. Friendly, helpful and knowledgable staff

July 31, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

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