The vet handled my overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking. He had his annual vaccination with no issue and even though still tre... See more
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Review summary
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Reviews shaping this summary
What a lovely compassionate Vet at Whaddon Way, our 2 elderly cats ( turning 17 shortly) have been going there for most their lives ( a couple of visits to Stoke Road as well) . I found her so caring... See more
Company replied
I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen. Honey Cumberland went in the afternoon as my mum was co... See more
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I use MK Vet Group over 20 years with my dogs and in my opinion they are by far the best general veterinary practice with a vast variety of expertise. We love Romina and unless an emergency will alway... See more
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Company details
Written by the company
We are an independent, family run veterinary practice with five different locations across the city. We take pride in offering total care for your pet, from advice on choosing your new family member through to routine vaccinations, medical treatment, neutering, major surgery, health advice and geriatric care. We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible.
Contact info
Fyfield Barrow, MK7 7AN, Milton Keynes, United Kingdom
- 01908 397777
- Info@mkvetgroup.co.uk
- www.mkvetgroup.co.uk
4.9
Excellent
513 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic lovely vets
Fantastic lovely vets
Very thorough
Teddy loves visiting
July 21, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
We always receive excellent service…
We always receive excellent service from all the staff either through the chat or at the practice . I took my cat for her vaccination the other day and found out that she has a tooth problem . The vet explained what needed to be done and helped me with my queries regarding the pet insurance . My cat was very nervous so they dealt with her quickly so I could get her back home . Excellent service and lovely staff
July 5, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
Very disappointing experience
Very disappointing experience. I found this practice to be far more focused on making money than on the wellbeing of animals. It felt more like dealing with a corporate chain than a caring local vet.
The staff seemed poorly trained, and the vets didn’t inspire confidence—especially when it came to handling dogs. My dog was visibly anxious during the visit, and instead of helping to calm him, they escalated the situation by trying to muzzle him unnecessarily. When he reacted, they blamed me rather than looking at how they handled things.
They also failed to properly document important vaccinations and medication, including a kennel cough vaccine, which could have had serious consequences. I’ve had multiple issues across this vet group, and honestly, I wouldn't trust them again with my pet’s care.
Avoid this vet if you want proper treatment for your animal and honest, competent service.
July 1, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thank you for taking the time to leave a review for Milton Keynes Veterinary Group.
We are sorry to hear that you feel the service you received when you visited was not as you expected from our team. If you could please contact the surgery at info@mkvetgroup.co.uk with some more information we would be happy to investigate what happened and discuss your case in more detail. We look forward to hearing from you.
Milton Keynes Vet Group Team
Marvin
Took my cat Marvin for his yearly check up and vaccines. Saw a vet called Joanna who was very caring and gentle with Marvin. I trust her opinion as she has treated a few of my cats.
July 2, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
Fantastic vet Jordan
I went to Walnut Tree Vets and what a great vet I saw " Jordan " she is amazing, she really is an animal lover and gave my dog a thorough check before giving her her injection. Also gave me some valuable information.
June 26, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
My dog Princess is a 16yr old staffy…
My dog Princess is a 16yr old staffy with health problems. We were seen by Debbie, she new exactly what was wrong and new the symptoms she was having. Debbie was great and extremely helpful and caring. Thankyou.
June 23, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
Joanna is such a caring and…
Joanna is such a caring and professional vet. Travelled to Stony to see her. She gave the vaccinations with a small needle and my little dog didn't notice. Would recommend her to anyone.
June 18, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
Great experience at Whaddon Way surgery
Our dog Maisie is 15 years old now and she has always had the best care from Milton Keynes Veterinary Group. Jordan has been wonderful with her and sees her regularly now to ensure her latter years are kept pain free and in good health. Whenever we go to Whaddon Way surgery the receptionist is so lovely and helpful as well. We can’t fault it.
June 17, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
Always a great experience with MK Vet Group
My whole family have used MK Vet Group for many years & we 100% recommend them for their pet care, advice & sheer love for animals. Wouldn’t go anywhere else.
June 12, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
Fast response to online communications
Fast response to online communications
June 11, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
An excellent vets
Simply put, this is an excellent veterinary practice
Excellent staff and I have enjoyed my visit every time.
June 3, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
The vet is so lovely
The vet is so lovely. She talked through everything and explains things well. Put me at ease and reassured me.
May 27, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
I have inherited an eleven year old dog…
I have inherited an eleven year old dog with several medical issues.
I have taken all my animals to MK vets over the years and have always had good service and care.
This time was no exception, I was given excellent advice and has resulted in an improvement to the dogs health already. 1st seen in March 2025 and recently 29/5/25
March 26, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
Reception staff very friendly
Reception staff very friendly, did not catch the name of the vet but he was also very friendly and put my dog at ease.
May 21, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
Excellent service
Vet was excellent, very thorough and extremely caring. Made a great effort to put our dog at ease...first class.
May 21, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
Using this vets for 20yrs!
Took my cat in as I was worried about a genetic condition, the vet was very thorough and listened to my concerns whilst reassuring me. She was very good and made the cat feel at ease. Always a good experience at Walnut Tree Vets, been taking my cats here for 20 years.
May 20, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
Great
They are polite and run on time 90% of the time...
They are brilliant with the animals...
May 19, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
10/10 very helpful friendly and…
10/10 very helpful friendly and informative definitely feel as if our pet is being treated to the best to top class treatment
May 12, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.
Milton Keynes Vet Group Team
10/10 service from the team at MK Vet…
10/10 service from the team at MK Vet Group in Walnut Tree this week. After bringing my cat in due to ongoing issues, she was given a diagnosis and operated on very quickly. Everyone from the reception staff, the veterinary nurses and finance have been so so helpful. Their updates and advice from start to finish has been very much appreciated.
May 9, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thank you so much for your lovely review! We're delighted to hear that you received 10/10 service from our team at Walnut Tree.
We'll be sure to pass on your kind words to everyone involved. Wishing your cat a smooth and speedy recovery, and thank you again for your trust in us!
Professional but impersonal
I've lived in Milton Keynes for 12 years and have had lots of dogs and cats being treated at the Hospital. I'm nearly always happy with the treatment they receive. The biggest issue is always the staff turnover, as no-one knows who I am. I much prefer attending the Willen branch, seeing the same receptionist and vet and receiving a more personal service.
May 1, 2025
Unprompted review
Reply from Milton Keynes Veterinary Group
Thank you so much for your continued trust in our care over the past 12 years.
We’re really pleased to hear that you’ve generally been happy with the treatment your pets have received. We understand how important it is to see familiar faces and receive personal service, especially when it comes to your pets' health and comfort. Our hospital site is larger and supports a wider range of services, which naturally means a bigger team. In contrast, our Willen branch is smaller and more community-focused, which allows for a more personal experience—and we’re so pleased to hear that’s something you’ve enjoyed.
Across all our branches, we do our best to maintain continuity by keeping similar vets at each site where possible, so clients and pets can build lasting relationships with the team. Should you have a preferred vet, please feel free to request them when booking—wherever we can, we’ll always do our best to accommodate.
Your feedback is truly valued and helps us continue to improve across all our sites.
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