Milton Keynes Veterinary Group Reviews 

513
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, compassion, and friendly approach, making visits pleasant for both pets and owners. Many highlight the vets' professionalism, knowledge, and patience, especially when dealing with anxious animals. People appreciate the thorough examinations and clear explanations provided regarding treatment options. The overall service is consistently described as excellent, with customers noting the efficiency in securing appointments and the smooth experience from reception to consultation. Reviewers frequently mention feeling at ease, knowing their pets receive the best possible care from a dedicated and understanding team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, personable, and... See more

Service

Customers had positive experiences with service, consistently praising the caring and professional approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The vet handled my overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking. He had his annual vaccination with no issue and even though still tre... See more

Company replied

Rated 5 out of 5 stars

What a lovely compassionate Vet at Whaddon Way, our 2 elderly cats ( turning 17 shortly) have been going there for most their lives ( a couple of visits to Stoke Road as well) . I found her so caring... See more

Company replied

Rated 5 out of 5 stars

I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen. Honey Cumberland went in the afternoon as my mum was co... See more

Company replied

Rated 5 out of 5 stars

I use MK Vet Group over 20 years with my dogs and in my opinion they are by far the best general veterinary practice with a vast variety of expertise. We love Romina and unless an emergency will alway... See more

Company replied


Company details

  1. Veterinarian

Written by the company

We are an independent, family run veterinary practice with five different locations across the city. We take pride in offering total care for your pet, from advice on choosing your new family member through to routine vaccinations, medical treatment, neutering, major surgery, health advice and geriatric care. We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(513)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

We go to the Stoke Road branch

We go to the Stoke Road branch. Always a great service, both the cat and dog are made a big fuss of. I had a lot of questions when we first got our puppy as we'd never had one before and there was never a time when I felt like I was pestering them, they were always happy to offer advice, and these were phone calls that we weren't charged for as well as regular puppy check appointments but these were included in the health plan that we pay monthly that covers her boosters and flea and worming treatment. Can't fault them, definitely recommend.

April 16, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Everyone was friendly

From the moment I walked in the staff was friendly, helpful and polite the reception area is always looking clean and tidy with no clutter, The vet was very helpful thorough and answered any questions I had and was very caring towards my anxious dog.

April 16, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Friendly, caring and knowledgeable staff

Staff are knowledgeable, caring and kind.

April 10, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

100% professional and more…

Having just transferred to this vets the improvement is astounding. Professional, responsive, spotless, punctual, caring, switched on. I’m so pleased! My nervous little cocker is already warming up and calming down - that’s the litmus test passed! I would highly recommend

April 7, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Great service as always

Great service as always, the reception team is always very friendly and helpful. Vets always caring, thorough on examinations and clarify any questions or doubts. Would highly recommend.

April 7, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Cat’s check-up!

Took my cat for her annual check-up/vaccinations. Vet was great as always.

April 4, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Great service as always

Great service as always, the staff are always so very friendly and helpful. Never to much trouble if you have any questions or doubts. Would highly recommend

April 5, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

All staff polite

All staff polite, helpfull and answered all quires

April 3, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

I gave this score as I felt that the…

I gave this score as I felt that the vet that saw my cat and gave him a medical check over as well as his yearly vaccine was very polite and understanding most importantly caring

March 31, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Always an excellent service

Always an excellent service , clean and tidy area ,scales ready for weighing our furbabies and always a smiling vet to greet you plus reception team are always first class

March 31, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Friendly

Friendly, professional service!

March 4, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Excellent pet care.

The vet was very gentle with my cat during her annual booster and check up and my cat was put at ease. I’ve always had caring and professional service from the practice and would highly recommend it.

March 3, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

The vet was very good

The vet was very good. Helpful and had imformation i needed. Made my cat feel unthreatened and calm very pleasant experience

March 1, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Highly recommended

I have used this veterinary group practice for over 30 years for all my cats and on the odd occasion, injured wildlife. I’ve always found the whole team to be incredibly helpful, kind, compassionate and professional. I wouldn’t take my pets (or mice and hedgehogs!) anywhere else.

February 18, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

We visited the Stoke Road surgery for…

We visited the Stoke Road surgery for the first time and the vet we saw there was lovely. She took the time to familiarise herself with our dog and was very patient and understanding with him, where previous vets have been very nervous, this vet understood his needs and was really happy to accommodate them.

February 14, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

All is OK

All is OK. Recommended.

February 12, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Good appointment experience

Took the dog for annual vaccinations and he got a thorough physical exam, plenty of time for me to ask questions which were all answered fully. Very happy with the service and no charge as paid via the monthly PetPlan.

January 29, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Taken my pets here my whole life always…

Taken my pets here my whole life always beautiful and caring and always given good advice for the care of them .

Many thanks

February 5, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Friendly & caring

I’ve been taking my cat here for almost 8 years and always have a very good experience. All the staff are friendly, caring and helpful.

February 6, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Laura

Laura, the vet, was very thorough, friendly and professional.

February 3, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

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