Clarity Insolvency Reviews 

1,998
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and advisors for providing clear, compassionate guidance, carefully explaining all available choices, and effectively putting anxious minds at ease throughout the entire process. Consumers truly appreciate the efficient communication and the remarkable convenience of handling sensitive financial matters seamlessly through helpful messaging platforms. However, some people mentioned experiencing frustrating communication issues or feeling pressured to move forward when they ultimately decided not to proceed with the suggested solutions. A few reviewers also noted that responses became unhelpful or calls were disconnected when they changed their minds about the debt advice.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing advisors as kind, knowledgeable, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising knowledgeable and empathetic... See more

Service

Reviewers highlight positive aspects of service, noting that certain staff members provide fast, efficient,... See more

User experience

Users describe high satisfaction with the user experience, frequently praising helpful staff who explain... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been investigating what or who I should ask for advice about mounting debt, I was introduced to this firm, and am so, so pleased I did. I have been guided and instructed and informed of a... See more

Rated 5 out of 5 stars

From my initial website enquiry to the final proposal the team at Clarity were really excellent. Not only the professional advice and explanation but also the personal check ins relating to the me... See more

Rated 5 out of 5 stars

Great service junaidJuniad was amazing he helped me with a… Juniad was amazing he helped me with a solution and clearly talked thought everything


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,998)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kenan was really helpful and kind

Kenan was really helpful and made me feel at ease, I wish I had taken the step sooner to sort my finances out as kenan made it feel very simple and stress free, would definitely recommend. Thank you

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

The agent I spoke to was very helpful…

The agent I spoke to was very helpful and understanding of my situation. He told me that I had 3 options and I chose 1 of them. He explained everything I in detail so that I could understand the whole process. He was very helpful, polite, and very knowledgeable. I would absolutely recommend him to anyone else in my situation. Thank you.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Confident

Confident, relaxed and professional attitude. No stone unturned and reassurance at every twist and turn. Thorough explanations about all the options. Paul was amazing.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Zahid and Clarity Insolvency.Outstanding Help During a Difficult Time .

I would highly recommend Clarity Insolvency, especially Zahid, who has been incredibly helpful and supportive throughout the whole process.
From the very beginning, Zahid was professional, patient and understanding. He took the time to listen to my situation, explained everything clearly and made sure I understood each step before moving forward. What I appreciated most was how approachable and reassuring he was, especially during what has been a very stressful and difficult time for me.
Zahid never made me feel judged or uncomfortable when discussing my financial difficulties. Instead, he treated me with respect and kindness and gave me confidence that there was a way forward.
I’m very grateful for all his help and guidance. Excellent service from someone who genuinely seems to care about helping people. Thank you, Zahid!

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Teishny has been a massive help and…

Teishny has been a massive help and support in trying to resolve and sort my situation. Great and knowledgeable and had answered to every question I had to ask. Credit to the team and such a lovely person

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

I found the customer service and…

I found the customer service and options that were offered to me so reassuring and helpful. I wish I had called sooner, it’s such a weight lifted when I was able to finally get the advice and help I really needed.

September 1, 2026
Unprompted review

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