mobile.de Reviews 9,577

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

I am understanding that sellers are Germans country people but unfortunately I think that English language must be speaking person at least one in place who could reply. Your app available all over... See more

Rated 5 out of 5 stars

The guy Kept in touch with from the start to finish, he sent me photos, videos, answered all my quesions regarding the car. Afer the payment waited untill te loadig truck went there made sure the car... See more

Rated 5 out of 5 stars

Very detailed information on cars, many filtering options to choose what we want. Possible to contact dealers via email, even if we don't know their true email (they have to specify it when they post... See more

Rated 5 out of 5 stars

We were interested in getting a 2nd hand motorhome and a friend recommended this site. I tried to send an email to a vendor, but I couldn't until I registered. The helpdesk was very helpful and effici... See more

Company details

  1. Price Comparison Site

Written by the company

Finden Sie Autos, Wohnmobile, Motorräder und Nutzfahrzeuge bei: mobile.de – Deutschlands größter Fahrzeugmarkt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had an outstanding experience…

I had an outstanding experience purchasing a car through mobile.de! The process was seamless, and I was particularly impressed with the exceptional service from the seller, Sorin. He addressed all my concerns regarding importing a vehicle from Romania, provided detailed photos of the car, and handled the logistics effortlessly. The vehicle was delivered right to my door in perfect condition, just as described. Overall, I found mobile.de to be a reliable platform with dedicated professionals. Highly recommended!

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Good search platform

The filters and search tools helped me a lot to target my preferences. They can still be improved but they are already very good 👌
Thanks

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

I registered my account maybe 15 years…

I registered my account maybe 15 years ago and maybe once a year i try to sell a car and put an ad in mobile.de All the sudden they blocked my account and claiming :
While checking your advertisement, we came across discrepancies and have temporarily blocked your customer account, including your advertisement.
For security reasons, we need to check your details and require a copy of your driver's license and copies of the following documents relating to your vehicle:
Purchase contract
Registration certificate part 1 (vehicle registration document)
Registration certificate part 2 (vehicle registration document)

And i did it! This is the answer:

Unfortunately the contact data mentioned in the forwarded documents do not match the contact data in your customer account, as that we cannot accept these documents for a validation.
Due to these circumstances we do not wish any further cooperation.

Please understand that we cannot go into more detail about our testing mechanisms and refrain from further contact attempts. Thank you so much!

March 6, 2025
Unprompted review
Rated 4 out of 5 stars

Unfortunately

Unfortunately, mobile.de does not yet offer the ability to compare two or more selected cars by technical parameters (extras listed by the dealer in the checkboxes). I hope that the system will soon provide this particularly valuable opportunity for every buyer.

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

very poor service

We wanted to place an ad for a motorhome that was completely legal and in perfect condition at a fair price and we were denied the same without any justification, only claiming that it was something suspicious even though we had provided all the necessary documentation to prove the opposite

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Large vehicle list

Good selection of vehicles all year round, concise information of the vehicles condition, easy to contacting the seller, reviews about the seller, extensive range of filters.

February 2, 2025
Unprompted review

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