Fantastic service from the team. Called Friday afternoon to see if they had a screen for my pixel 8a. They replaced it within 30 mins for a great price compared to the other shops in the area
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I only used Elite Phones & Computers as they promised 24hr service It took approx 8 weeks They charged me more than original quote the device came back with a new hardware problems that they... See more
25 years of trading and dealing with different companies in different trades in the UK, and I never experienced terrible service like this one. Short.. Small crack on my mobile phone and I been waiti... See more
Keep well away from these cowboys, I sent my HTC One M9 to have the LED mended, a new battery and new screen for the camera, the case came back like it had been hit with a hammer and chisel, they refu... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Rude people who lied to get extra money …
Rude people who lied to get extra money out of me. I challenged them and they immediately stopped the phone repair and apparently reversed the work they had allegedly done. I was lucky to get my device back, if the comments of others are anything to go by.
Avoid like the plague!
Fraudulent company!
By far the worst company i have ever had to deal with. I hadn't read any reviews prior to sending in my monitor for repair. After waiting 3 weeks for a response they say they cannot repair it. Now i am struggling to even get it back. They wanted to charge me extra ridiculous prices. its been over 2 months and i'm still waiting even though they as said it will be sent back.
Thieves!
I will post more later but this company have stolen my laptop that was only a year old just past it's guarantee. They were holding onto it because I needed explanations about the work they said they did. No answers were forthcoming. They would not release it until I made a payment and I would not pay until they gave me an explanation. When I tried to come to a conclusion to get it back I paid £99 under duress and now they tell me that they no longer have it and it has been recycled as per their terms and conditions !! I will be reporting this to police as soon as I have a moment! Beware stay away from this company also known as Elite .... more to come
Appalling service, suspect fraud
They have had our Kindle since July. We keep being told parts are coming and all will be resolved in a weeks or so, and yet there is never any follow up unless we enquire again (only to be given the same story). Very likely we will end up needing to report kindle as stolen.
Do Not Use (aka Elite Phones & Computers / Repairs-4.co.uk)
I only used Elite Phones & Computers as they promised 24hr service
It took approx 8 weeks
They charged me more than original quote
the device came back with a new hardware problems that they refused to fix/acknowledge as being caused by them
The tablet died a week later (probable overheating)
Communication was slow and infrequent
Request for test reports was not forthcoming
Be careful with using your cc with them as they are not trustworthy
Do not use
Operate as Elite Phones and Computers
This Company have a string of poor reviews on another review website and for good reason. I sent a smartphone in for repair, and despite saying they had the part in stock had the phone for three weeks. I had to chase them for updates thoughout the process. They then told me they couldn't repair it, and then demanded money to return it. I will never use a postal repair Company again. Avoid.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





