Mobility Plus Reviews 

We love our new shower. It is now safer and more comfortable for me to take a shower independently. The fitter did a good job but unfortunately the original pump was faulty so the completion was delayed. Still glad to have gone ahead with Mobility plus as the entire team were professional throughout.

Keith has done a fantastic job under very difficult circumstances as the way our shower had to be fitted as far as we know had not been done before a lot of head scratching and perseverance paid off in the end nothing was to much trouble he would always talk through the process with me and listen to my input.
Tom the electrician has also done a first class job and we are looking forward to many years of trouble free service

The new bath we ordered was fitted extremely well by Simon without causing any significant damage in what wwas a fairly tight space for removing the old bath and installing the new one.
Dan the electrician made an exceptionally good job of wiring the seat motor so that the wiring is hardly visible.
The one problem we had with theseat, through a misunderstanding, was sorted by Eve (project manager) quickly and at no extra cost to us.
All round 5 star service.

Every stage was explained clearly, with phone calls to check progress and that we we're happy with progress.
Robert Pugh our installer was excellent.
A very hard and tidy worker.
Excellent work and experience.

Our fitter Chris Binfield was excellent. Very friendly, upfront and honest. Gave us informative information throughout.
Only downside was the optimistic completion time. This was not the fitter. It was sales and project manager.

Just don't employ this company. I had a salesman come round and say sign up today as these special offers end today, so you end paying a deposit. So you get your new walk in bath and the bathroom done. You spend thousands on the bath and then you can't even use it, because the taps are set at 38 degrees. The water goes cold after ten minutes no chance of scalding yourself more a risk of pneumonia sitting in cold water,backed by Dr Hilary Jones. Forget about a hot bath, Don't tell you about this at the sales pitch. But guess what they tell you that you can go and buy another unit without the thermostat so you can actually have a hot bath. The unit is a few hundred pounds and more if you need a plumber to fit it. So your better off getting a plumber/bathroom fitter to use materials that are fit for purpose in the first place.

My ‘Richmond’ shower was installed in three days. Harry was my electrician and Andy carried out the installation and other specified work in my en-suite. Both men were efficient and professional, consulting my wishes throughout and ensuring that I was thoroughly briefed on how to operate my new shower.
My home was treated with respect at all times and left clean and tidy. My experience with all staff I have dealt with at Mobility Plus was excellent and I would recommend their services.

Peter was v hardworking and efficient. Would highly recommend him

Listened to what we wanted and achieved that outcome on time and too the required standard

Chris fitter has been excellent
Taking a pride in his work and ensuring the bathroom was completed to a high standard
When any concerns were raised he supported and did his upmost best to try and support resolve any concerns between myself and mobility plus .
I Would also like to feedback re Lawrence the electrician who was also brilliant.
Both were loverly cheeky chappies and I would not hesitate to welcome into my home again .

Thank you to all at Mobility Plus. Specific and special thanks to Matt, Kane and Laurence for a first class service. Can only say from first contact to completion of installation of new shower room the service, care and support from all has been exceptional. Highly recommend.

Excellent workmanship and property left clean and tidy. Very pleased with result!

From start to finish,we experienced a truly professional operation, the fitters used, Festim Memishaj and his brother in law Nick were superb, highly professional, clearly knew what was required,highly recommended bathroom and highly recommended fitters, full marks all round,thanks and we'll done

Called enquiring about a bathroom quotation . You have to go through a lengthy questionnaire prior to any further interaction which contains very personal questions. When I advised I wasn’t comfortable sharing this volume of personal information for a quotation only I was advised I could not go any further and the call was terminated.

Mobility plus is articulate they look after the people and supply their special needs. Rob the plumber is approachable efficient pleasant willing and hardworking. The experience was well organised and relatively pain free. Many thanks to all.

From the first initial phone call to the completed installation the service was 100% excellent. Grant the mobility rep was patient and kind to my mum, taking the time to listen to what she wanted and her stories of growing up. He didn't pressure us into going ahead, giving my mum the option to change her mind right up until the last minute, so refreshing not to have a hard pressure sales rep ❤️. David the surveyor was also brilliant, he spent time making sure the design was right and made adjustments to suit the space but always consulted with my mum first, again very patient and polite, he even did a follow up on the installation once it was finished to ensure all ok, which of course it was and that was down to our fitter Callum. He was very professional and you could tell he took pride in what he was doing ensuring all was perfect for my mum, once he had finished the installation he went through all the settings, do's and dont's, he then waited for my mum to come upstairs to look at the bathroom and went through everything again, he could have easily left it to me but didn't. It's the little touches from all of the people we have dealt with that make this company outstanding. Highly recommend anyone to use this company.

My new walk in shower by Mobility Plus is excellent and I now find it easier to shower comfortably. However, the installation was very rushed and the operative did not finish off the job properly. The ‘making good’ at the end of the process was extremely poor. He also left my bathroom and hallway in a mess. He damaged the ceiling when bringing fittings into my flat. Crucially, the shower floor he installed was not non-slip.

Following complaints, the non-slip floor was properly installed on a second visit. But the new operative made a very poor job of the needed ‘making good’. Nothing was properly resolved in terms of the overall finish, and the risk of leaks remained.

A third visit was arranged and the poor workmanship was acknowledged. I was offered £200 off the final fee to pay my own trusted plumber to do the ‘making good’. This was achieved. Further interaction with the Company led to apologies and a very small recompense for all the distress and inconvenience caused.

The whole process itself was dreadful. I expected much better level of service in return for such high fees paid. And greater acknowledgement and proper recompense for the failures in professional standards along the way.

Overall I would not recommend this Company.

The end product looked really good,a very smart en suite.At the purchase stage I wish I was more aware of how much work I would have to do myself,fortunately it turned out to be not much which I can get my son to do.

After a nasty fall in my Bathroom, I contacted Mobility Plus for a Bathroom upgrade. They are not the cheapest, but as the saying goes you get what you pay for. Bathroom totally ripped out, new everything walk in shower, new Toilet, Wash Basin, Heated Towel Rail. New flooring. Installed to a standard which even surprised me, and I can be quite picky. All pipework hidden. Exceptional job. A++++++

From start to finish I cannot fault the staff at the main office for the reassurance that I had made the right decision to order a wet room installation by Mobility plus. From that time on everything ran smoothly and the job was completed in 5 days. All due to the friendly installer working alone who was absolutely brilliant. His name was Vasile Rusu and there can be no finer praise for the way he carried out the work always taking care to leave the room in a tidy state and the end result was nothing short of excellent.
A daily phone call from Sameer to check on progress and it’s affect on me was so friendly and much appreciated. He takes customer service to the highest level and I thank him for doing so