Mobility Plus Reviews 

They were very professional from our initial phone call, to the Sales and technical Representatives who visited us.
The same person carried out all aspects of the work to a high standard.
, over a period of 5 days.
A Superviser rang every day to see if we were satisfied so far and to see if we had any concerns or queries.
It was not cheap but it is tailored to fit it's location.
We were very please with the end result.

Had my shower since 2018. When the hair catcher broke I got in touch with mobility plus and they went out of their way to find me another one.Spoke to Beth. What a star.Well done to the customer service team.

Our Grand Shower Room.

Our experience was made great because everything from our initial appointment for an estimate, the installation, to the last day of the final fitting was exactly as stated and promised by Mobility Plus.

We had a telephone call from Yvonne each morning enquiring about how things were going and most importantly asking if there was any problem or if we were concerned about anything to do with the fitting. The answer to the questions was always NO.

We are absolutely delighted with our Shower Room and sincerely thank Mobility Plus for making life so much easier for us.

We will certainly have no hesitation in recommending Mobility Plus to other people.

The whole process was very easy. I needed a shower with easy access and somewhere to sit. The design is lovely and ticks all the boxes. Our installer, Kenny was amazing. He was quick, tidy and very efficient. Even though there was a problem with the materials delivery he finished on time. He made time to make sure the grab rails were in the correct place and to show me how it all operated. Customer service were great, thank you Matt, tracking and tracing the materials and phoning every day to make sure there were no problems.

The fitters were really polite and hardworking and the end result was outstanding. There was a small issue with a leak in the shower, but Mobility Plus acted to fix it very quickly. Very pleased with the end result.

I certainly would not recommend this company. My elderly relative paid over the odds for an ‘efficient and clean job’. They didn’t even put dust sheets down. They promised it would be done in 4 days. It’s now been 2 months and it still isn’t finished, leaving an elderly woman without a toilet or shower for this length of time. Completely botched the job up up. Floor had to be ripped out and redone and the shower has malfunctioned twice and flooded her flat. They don’t have any actual employees. Instead, they rely on sub-contracted labourers who have their own jobs so, more often than not, are no shows or turn up late evening rather than the 9am promised. To mess an elderly woman around like this is a disgrace. Project manager wasn’t helpful or efficient at resolving issues. The stress caused to your elderly relatives is not worth it.

I am so pleased with my shower room Ricky worked so hard was so polite and my shower room is amazing

Good customer service. The job was completed quickly with constant contact from the builder, Festim and the main office.
They worked very cleanly and mum has used her bathroom for the 1st time, without incident.

We are very pleased with my Dad’s new shower so far. Keith, our installer, did a great job and was very professional and explained things very clearly to us. We had a couple of minor snags which he came back and rectified very quickly. Jemma checked in with us every day of the installation to ensure all was well which we appreciated.

James, the installer, was very efficient, pleasant and tidy.

I am absolutely delighted with my new bathroom and although I wasn't looking forward to the work being carried out because of the mess/dust etc, Jon the fitter was incredible. He was so helpful, efficient and caring with everything he did and finished in record time! He left everything tidy and as clean as he could each day and I would certainly recommend this company.

It was easy to make contact with the company and a sales rep came to do a quote for us within days. On agreeing to have the work done we were quickly given an installation date. Kevin who did the installation of the bathroom was polite and professional and kept us updated on exactly what he was doing. He was very tidy leaving no mess. Matt at Mobility Plus was instrumental in keeping us updated and rang every day to check how things were going and to make sure we had no issues and if so would act accordingly.It was a pleasure meeting Kevin and speaking to Matt.

Mobility plus were very friendly and helpful from the moment we first contacted them with regards to upgrading our bathroom to install a walk in shower. They were very happy to give good advice after listening and taking account of our wishes and requirements. We were not pressured into purchasing something we did not want, they were very happy to fit in with our requirements. The installer, by the name of John, was extremely hard working and did a perfect job of everything, not leaving it until he and we were completely happy with the end product, he tidied up after finishing work each day.

The 'transformation' has just finished, 4 days. I must, first of all, thank Luke who has been so kind and patient, always smiling and a very hardworking young man. My shower room looks lovely and feels good quality. Start to finish every little detail was covered. I had no disruption from the very short times the water needed to be turned off. All mess is cleared, the rubble is being collected today, day 5. The office enquires every day regarding your wellbeing. All in all I'm very happy with Mobility Plus. Big thank you!

Steve, our installer was great, friendly, helpful and efficient. Happy to answer any questions, neat and tidy worker.
Justin, our electrician was the same, professional, efficient and friendly, neat and tidy.
Vicky, our customer liaison, rang every day to check how things were going. It was helpful to speak to the same person each time. She was friendly, warm and professional.
Overall a great experience and we would highly recommend this company.

the fitter Ash Jones was very good and Matt Stone was very helpful

communication was great items arrived on time fitters were extremely helpful

Took a little bit longer than I expected but it was worth it

We are absolutely delighted with our shower room and the service you gave us. Steve was an excellent worker and his attention to detail was exceptional.