Helpful, friendly and courteous staff. Everyone from sales staff to fitters arrived on time and were adaptable and patient when dealing with last minute changes. Bogdan the fitter did an excellent jo... See more
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Mobility Plus, based in Redditch, United Kingdom, is a leading installer of accessible bathroom solutions in the UK, dedicated to enhancing independence and safety for individuals with mobility challenges. As a trusted name in the industry, we specialise in designing and installing walk-in baths, walk-in showers, and wet room solutions tailored to meet the unique needs of our customers. Our mission is to restore confidence and comfort in bathing, ensuring that everyone can enjoy their bathroom safely and with ease. With a commitment to quality and customer satisfaction, Mobility Plus takes pride in offering the UK s favourite range of mobility-focused bathroom products, which are both user-friendly and stylish.
Our products are thoughtfully designed to address mobility issues, featuring slip-resistant surfaces, low-entry doors, safety grab bars, and comfortable seating options. Whether you require a compact walk-in bath with therapeutic jets or a spacious wet room with ultra-low access, our solutions are crafted to blend functionality with aesthetic appeal. Most installations can be completed within a few days, minimizing disruption and allowing you to regain full use of your bathroom quickly. Backed by professional installers and a customer-centric approach, Mobility Plus ensures a seamless experience from design to completion, empowering you to bathe with confidence and independence. Visit us at www.mobility-plus.co.uk to explore our offerings and discover how we can transform your bathroom into a safe, accessible sanctuary.
Written by the company

Unit 20-21 Padgets Lane, B98 0RA, Redditch, United Kingdom
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I had to wait longer than expected for our walk in shower to be fittedphoned constantly for a date But the staff were very polite and friendly and sorry for the inconvenience
But when the shower was fitted by James who was a very hard working young man very polite and professional we were very pleased with the standard of shower .So for a hiccup at the start all went well in the end.

Reply from Mobility Plus
There was some confusion over the start date, but once Lucas the installer arrived, all that was forgotten. He did an excellent job, and took the time to ensure everything was finished to a good level.

Reply from Mobility Plus
Good service all around. Always kept you informed of what was happening. Simon the plumber did a good job.

Reply from Mobility Plus
Excellent workmanship and products absolutely delighted with the finished bathroom. Both Kiko the fitter and Sameer in HQ could not have done anything more. my wife was dreading the mess and upheaval, but everything went smoothly no mess at all. A big thanks from us both.

Reply from Mobility Plus
Very friendly staff. Receive a call every morning from Lewis McKeon making sure that Kiko has turned up also asking if I have any issues.

Reply from Mobility Plus
Very very good service from the company very professional in all aspects from sales, operation and especially the fitter, Demetriu, who was very accommodating in all aspects of the fitting. His work was of the highest standard and kept us updated throughout the process.

Reply from Mobility Plus
Mobility plus were really helpful from the start and explained the process in full.
Big thank you to Darren, Vasilie and Dawn.
Would highly recommend!

Reply from Mobility Plus
We are very pleased with our new mobility bathroom. It has provided everything we need now and left us in a position to add anything further later if we need it.
Excellent finish and walk in shower is very convenient and safe
An excellent fitter
Mr+ Mrs. Wilkinson, Ormskirk 215275

Reply from Mobility Plus
Excelent service from start to finish would highly recommend this company.⭐️⭐️⭐️⭐️⭐️

Reply from Mobility Plus
Excellent, from start to finish.
The salesman Tony explained what he felt we needed, there was no pressure at all. We chose our unit. Customer service contacted us regularly to keep us aware of the timings etc. The fitter Ricky was spotless with his work and an excellent fitter.
We are extremely happy that we chose Mobility Plus.

Reply from Mobility Plus
From the first phone call to find out more about Mobility Plus to Kryzstof actually doing the work. Everyone who came to our house was kind and polite and no one gave us a hard sell it was all our choice. Then Krysztof came on time to do the work what a worker he ran on coffee there was no mess the stairs were protected and when he went home in the evening everything was pin neat Would have him to work for us anytime. Thank you Alan and Margaret Wallace

Reply from Mobility Plus
Fitter worked very quickly and efficiently. Very clean and tidy

Reply from Mobility Plus
All
Everything was explained in advance. Contact was excellent in ensuring I understood what was happening. A daily phone call to check everything was running smoothly. Lastly everything was left clean and tidy. People who have seen my new walk in shower all want one.

Reply from Mobility Plus
From the initial visit everything went smoothly.
Our needs were listened to and a beautiful walk in shower was designed to replace a bath.
It was installed by Krzyztof who was courteous and professional.
We would certainly recommend
Mobility Plus.
Reference: 215752

Reply from Mobility Plus
I’ve recently purchased one of the electric wheelchairs. It arrived well packaged and was simple to put together.
The chair itself is so sturdy and is comfortable to sit in.
The model I bought was the Ultra Light InstaSplit. I would recommend it highly.

Reply from Mobility Plus
Mobility plus Ref214367
all stages of this transaction were carried out very professionally, from the kitchen planners to the installation engineer, Regular updates from the Installation Advisor. Work started on the the exact day and time provided. Rubbish removed with no fuss. Highly recommend. E Cooke.

Reply from Mobility Plus
What a pleasure it was to meet Lee at his shop in Northfield a couple of weeks ago.
He was so friendly, so easy to talk and I ended up going home with the brilliant scooter, exactly what I was after.
Thank You

Reply from Mobility Plus
Richard,and his apprentice,where excellent. Great instalation. Veey professional,and courtious. I would recommend this company,wirhout hesitance. Kind regards john and darren payne

Reply from Mobility Plus
I chose Mobility Plus as I didn't have to make all the arrangements myself and I really liked the look of their designs and products. Our fitter was David Wensley who worked non-stop all day. He kept us informed of his progress and of any problems which were quickly sorted out by the project manager. David put all his tools and equipment away, then vacuumed the bathroom, down the stairs and the hallway before going home! I received a phone call every day from the Customer Service team to check that everything was ok and to answer any questions.This company offers and delivers a top quality service and products designed with an individual's mobility or disability to make it as safe as possible. Thank you very much!

Reply from Mobility Plus
davud was a great plumber and sorted thinngs out himself,,

Reply from Mobility Plus
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