First time dealing with Modern UPVC Windows, and first time ordering a window full stop! Website was clear and easy to use for a novice, ordering was easy. We opted for collection as we're not far... See more
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Modern UPVC Windows is the online division of Burbage Custom Windows Ltd, a well-established window & door manufacturer based in Leicestershire. For over 20 years we have specialised in providing high quality windows and doors to thousands of customers across the UK. Our website enables you to obtain a price for your windows & doors quickly and easily. Unlike many other websites, there is no need to provide personal information or to wait for a call back. Once you have your instant price, you can order online (we deliver to most of the UK), or you can collect from us. We own a state of the art purpose built factory with advanced machinery and production techniques to ensure the highest quality. We mostly use our own fleet of transport vehicles to ensure your order is handled with care and arrives as quickly as possible. You are most welcome to visit our showroom near Leicester to get a feel of our high quality products before ordering.
Unit J Tungsten Park, Maple Drive, LE10 3BE, Hinckley, United Kingdom
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Replied to 92% of negative reviews
Typically replies within 2 weeks
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Any issues I have had with any orders have always been dealt with swiftly. Just recently I enquired about a broken part that I needed for my doors (not a faultly item just got damaged ) I've had the doors since the covid lock down. My email was answered very quickly and even when the part was no longer available , they contacted the manufacturers who happened to have a part, who sent it that day with no charges incurred. Personally I couldn't ask for more from all the parties involved with great correspondence and resolution. Great work !!!!

Reply from Modern UPVC Windows
Job No.: MW127525
Good product, good price, good service, and helpful staff. I just before installation I wanted the windows to be opened 90 degrees and I spoke to Steve Sinclair about changing the hinges and he offered a replacement hinges for side opening windows ( free of charge ), Thanks Steve

Reply from Modern UPVC Windows
Was so helpful. Very polite. Definitely be using this company again.

Reply from Modern UPVC Windows
Like to thank Shaun for going above and beyond on delivery of the uPVC items we ordered, thx for your understanding and help as the person at number 12 elderly and infirm. Thx again, Mr W Sutton

Reply from Modern UPVC Windows
Recently had surgery and when I told the delivery man called mick he couldn't do enough for me. He was polite and really friendly and is a credit to the company. The windows look really good but I was blown away by how nice the delivery man was

Reply from Modern UPVC Windows
Have used the company twice on two different projects. Highly recommend using this company. Got exactly what was ordered. If in any doubt speak to their technical department. Stephen, their technical guy, very good he went above and beyond in helping with my concerns. Order was delivered early. Was kept updated with delivery dates and times. Cannot recommend this company enough.

Reply from Modern UPVC Windows
Windows arrived on the day and within the time stated, very friendly delivery driver, all seems very good .happy with service and quality of windows and glass. Great prices too

Reply from Modern UPVC Windows
I would like to say that the service that I received from Steve at the start of my order getting the information for my side return window made my decision to use Modern Windows, it just got better all the way through to the actual fitting of the units , everyone were helpful the fitters were great and the porch looks brilliant , thank you all.
Michael

Reply from Modern UPVC Windows
Good company and great windows and doors.
Friendly helpful delivery man.
Happy customer.Nantwich

Reply from Modern UPVC Windows
Consistently good products and service, boosted by a very simple, user-friendly ordering process.

Reply from Modern UPVC Windows
We were informed of the progress from day one the driver Mark who delivered the doors was very friendly and helpful, the doors look amazing couldn't be happier.

Reply from Modern UPVC Windows
I was nervous ordering some French doors to DIY replace a sectional garage door. Jake has been responsive from the start and given timely advice before and after ordering. I've been kept informed with delivery estimates and their delivery people have also been really friendly and helpful (carrying through to back garden). All installed and looking great :-)
A well deserved 5 stars.

Reply from Modern UPVC Windows
Windows looks great happy with the company and very friendly staff definitely recommend to everyone

Reply from Modern UPVC Windows
2nd lot of windows and doors arrived. 1st set were for an outside garden room./craftroom. Loved them that much we ordered for the whole house. Everything from start to finish was fantastic. Quality is awesome and excellent service from the drivers. Would recommend highly. Fabulous price

Reply from Modern UPVC Windows
Excellent service and an excellent product, The window arrived at 10am as promised and it was installed by myself using their fitting kit by 11am.

Reply from Modern UPVC Windows
Brilliant service and always kept in communication with delivery dates etc. 2nd time we had a delivery and Mark T the driver always so helpful. Thank you

Reply from Modern UPVC Windows
Our builders recommended modern upvc windows as the place to buy from.
We have bought a lot of windows and a set of bifolds from them.
Our builders have fitted all of these windows.
They are all of very high quality , the only thing one could complain about is that fitting them ourselves we did not get a fensa certificate.
We have recently had 10 windows fitted by a local company.
This has been a nightmare from fitters who want to fit windows in a poor way leaving 10mm of the window protruding beyond the cottage and filling the gap with silicone to seals falling out of the opening lights .
The last window they fitted was a floating transim which was badly made in that when you opened one side the handle knocked into the other side .
What price a fensa certificate.
To my mind the windows we've bought from modern upvc windows are far superior.

Reply from Modern UPVC Windows
Love this company simple process and website easy to order and pay, Delivered when they say friendly team whats not to like..😊

Reply from Modern UPVC Windows
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