Moginie James - Cyncoed Reviews 

I am very greatful for Zoe she was with me all the way she helped me a lot to look for a perfect house that I was looking for that was within my budget and she was always there to answer my questions, she is the best

Elli was extremely helpful and kind to me also Zoe was there to help. In every step of my renting. Thanks to all.

I’m so grateful to Zoe for helping me find my new apartment! She made the whole process so easy and stress-free — always available to answer my questions and guide me through each step. Her professionalism and kindness really stood out. I couldn’t be happier with my new place!

l had a great experience with the company, reliable and fast. l will also love to thank Elli she did an amazing job!

I’ve had a really positive experience with Zoe. Nothing has been too much trouble and she’s helped with every query I’ve had and talked nd through processes.

I had an excellent experience with Zoe Pedersen from the very beginning, she was very professional, responsive, and kept me updated throughout the whole process. She made what can often be a stressful situation smooth and straightforward.

Was worried about finding a suitable apartment in Cardiff, but the folks at Moginie James made it a breeze. Zoe was extremely helpful and very proactive and prompt in her communication, specially during the referencing process. I would highly reccomend them.

I would advise avoiding them as a tenant if you can. During our tenancy the communication from them was pretty poor. Every agent we spoke to about repairs or property check ins etc, would give different answers or not know what was happening at all.

Then at the end of our tenancy, after being excellent tenants with no issues, they tried to claim over £900 deposit to "repair damages". They never provided us with a full breakdown of these costs despite multiple requests. Thank god for the deposit protection scheme and independent adjudicators!

If you are renting through them, I would highly recommend you make sure to take thorough photos when you start and end the tenancy, as well as getting all communication from them in writing.

Moginie James made the rental process extremely easy and stress free. Thanks to both Zoe and Elli for helping make the process as easy as possible and being prompt with all responses. Many thanks both

I had a wonderful experience being assisted by Elli. She is highly professional, very attentive, and always helpful. I truly appreciated her swift and clear responses, which made the whole process smooth and stress-free. Elli’s meticulous and thoughtful service really stands out. Highly recommended!

We recently viewed a property with Zoe. She was very kind, professional and knowledgeable. Was very timely in giving us an answer and kept us in the loop with the process of completing documentation. Would highly recommend.

Zoe was very friendly when showing the property - and there was great communication with both Zoe and Elli. The entire process was very quick and the referencing was an easy process with a fast turnaround. Definitely made the whole house searching process easier!

Zoe was extremely helpful in finding the type of place I needed in the time frame and budget I had! It was the most pleasant moving experience I’ve ever had! Would defiantly recommend

Zoe has been amazing ! She's made the process of securing a flat so smooth. She's been so proactive and has been so swift in replying. I couldn't thank her enough :)

The 3 sales staff I have met have been both professional and friendly. Phone calls and emails the same. Excellent customer service.

We have always received an excellent service from Ellie. She has great communication and has been so helpful and supportive when renting our properties.

Very pleased with the service from Moginie James.
Thank you very much to Elli Mai Collins for guiding us through the process!
Would recommend

Karen Hewett showed me around a few properties and she was very professional, cheerful and informative. When I found the property that suited me, Karen was very helpful in finding out further information for me. I was very pleased with her approach and assistance.
Mistake- it was actually Michelle Davies who showed me around and thanks go to her for her professionalism and helpfulness as well as to Karen.

Dealt with Michelle and Karen in the Cyncoed branch and they were both absolutely great. Friendly, clear and always ready to help. Answered all my stupid questions and always made me feel valued. Everything seems to be going well with my purchase so I am confident everything is on track - thanks to Michelle and Karen!

Really satisfied about the service ,thank you very much Elli mai Collins for your support and guidance.