Moginie James - Roath Reviews 

I have just lost buying a flat through Morgine James and was shocked to find I had to pay £80 for them to check my identity, I've never had this with any other agent and I've bought several house,
It's really a way to get you to sign up for legal services from Lifetime Legal.
THIS IS OUT OF ORDER NO OTHER ESTATE AGENT DOES THIS.
I checked with another estate agent who said it has to do money laundering checks, and to save them time they employ a company that charge £20! not £80
I would not have minded at £20
So if you lose a sale you thought you had maybe the purchaser refused to pay £80 like me
This is the second time I have had dealings with them the first time got very rude when they realised they would only get half commission on a sale as anothe estate agent actually made the sale.
I would never use them for buying selling or renting, total money grabbers

Great experience, fast moving the paper works .

Moginie James have been professional and organised throughout the process of viewing and applying to rent one of their properties. Special thanks to Mercedes who worked with me throughout the process.

Fantastic customer experience, Mercedes made our request very easy and meets all our demand.

Bradley was very friendly, amicable and open to all questions. extremely helpful for all queries.

Excellent personal attention to my moving process. Had to chase a little bit more than I hoped but my experience with Bradley was great - very committed to helping me out.

Excellent experience with Brad! He's doing his best to make customers happy. Very helpful person. Highly recommend.

We have been in correspondence with Mercedes in regards to letting a 3 bed property with Moginie James. Emailing back and forth with her has been a simple process with fast responses making the process a dream! Throughout the viewing of the property, Mercedes was transparent and explained all options fully - especially the residency scheme option!

I was emailed details of a property and was able to arrange a viewing with Bradley the following morning. The property was everything we were looking for and Bradley quickly emailed me the following paperwork to begin the application process. Bradley was on time for our appointment and was very pleasant and professional throughout the whole experience. Thank you so much!

We came in looking for a 2-3 bed property and were seen instantly and were given a list of properties within a few minutes. Bradley went through the available properties and was extremely knowledgeable on each one. He then organised a viewing for the same day at a time that suited us. He was great during the viewing as well, very polite and professional and answered all our questions! Too service from Bradley and the rest of the team

Walked into the office on a weekend (after being stood up by a different estate agents) - spoke to Mercedes, and within minutes we had a property viewing arranged for the next week.

Went to the property viewing, absolutely perfect for myself and my partner to rent - got presented with plenty of helpful, relevant information. Mercedes was really helpful all throughout the viewing, and we got the application form for the property within a couple hours after the viewing.

Great estate agents, good communication and always happy to talk at their offices. Highly recommend for a stress-free experience!

I have just bought a house through Morgine James and was shocked to find I had to pay £80 for them to check my identity and get 3 months free legal cover (not really free then), I've never had this with any other agent and I've bought at least one house a year for the last 5yrs.
It's really a way to get you to sign up for legal services from Lifetime Legal.
THIS IS OUT OF ORDER NO OTHER ESTATE AGENT DOES THIS.
I was also told on viewing that the house would be empty on completion, as we got near that date I asked about the house being cleared and was told the seller has said it's being sold as seen. It was a corporate sale however it should have been made clear at the beginning of the sales process as the house was full of someone's stuff, as if they had just walked out the door and never came back.

Recently had a few viewings with Mercedes which were great. The first two properties had a few issues but Mercedes was super patient with us and took us to view another property which was much more suited. Mercedes is knowledgable and informative about the properties and contract process which is great as we are students so not used to renting. Everyone we've spoken to in Moginie James has been absolutely lovely and happy to help. Overall been a very positive experience during a really stressful time for us!

Moginie James made a very stressful time of my life easy and smooth. The process of renting with them was one of the easier ones I've dealt with, and everyone was very helpful. During my viewing with Mercedes, she was very informative and helpful with any questions I had and any follow up enquiries I had she was prompt to answer and work out on my behalf. All in all, a happy experience with them!

Mercedes was very informative and lovely over the phone and in person! She answered all of our questions and was very helpful when viewing a house.
Thank you so much!!

Just wanted to say thank you to Bradley for showing me around a property, answering all my questions and explaining everything so clearly! Moginie James as well for making the process of applying to rent a property so smooth!

Me and my husband just started a residency with moginie James and the process was very smooth and convienient. I want to thank Bradley for helping us through every step from the day of viewing till the end,
for answering every question we had and making sure that we were on track with our applications. I highly recommend. Thank you so much.

We had the pleasure of meeting Mercedes today.
Very informative, helpful and could answer all our questions.

I had a good experience with the team. Bradley was very nice and friendly. He showed up early for the viewing and answered every question I had.

Highly recommended.

Extremely informative and friendly staff. Mercedes was very accommodating and quick to reply to any questions / our offer. They made a very stressful time seem simply and easy.