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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the products received, citing issues such as missing parts, damages, and receiving items different from what was ordered or described. People also reported significant problems with their orders, including non-delivery, delayed dispatch, and cancellations without communication. The website itself was a source of frustration for many, with complaints about unclear or misleading practices and information regarding product details and return policies. The quality of items was frequently criticized, with consumers receiving defective, fake, or low-quality goods. However, some people were satisfied with the delivery service, noting good delivery times. A few other people also felt that the company provides good offers and good quality on certain products like pumps and LED bulbs, and found the platform to be great for products.

What people talk about most

Product

Customers had negative experiences with product quality and delivery. Many received fake, damaged, or... See more

Order

Clients share negative opinions on order. Many customers report that their orders were cancelled without... See more

Website

People report negative experiences with the website, with many reviewers expressing strong dissatisfaction.... See more

Quality

Reviewers highlight negative aspects of quality. Customers consistently report receiving cheap, fake, and... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers report highly misleading... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bough a machine from the website, machine arrived with one part missing. On Complaint, Moglix emailed, not our responsibility, talk to manufacturer. ( There is no mention of any ph number pf manufac... See more

Rated 3 out of 5 stars

I ordered knapsack sprayer. I received the product after 5 days, which one was having light damages, so i initiated exchange request because which is only have exchange policy. The real problem was... See more

Rated 1 out of 5 stars

I placed an order for suture material on the 14 th Jan 2026. Sadly it’s the 22nd Jan today and the order isn’t even dispatched! Repeated calls to the customer care number go unanswered and even an... See more

Rated 1 out of 5 stars

Do not order or buy any product or service from Moglix they are number 1 scammer and fraud they will take money and keep sending msg it will be delivered with different dates and finally product will... See more


Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

279 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid any dealings with Mogilix and Longway

My experience with Mogilix was terrible. I made a mistake of buying Longway product through them. Longway product was of inferior quality and thereafter I had wasted lot of time between Mogilix and Longway and no resolution whatsoever other than their multiple requests to submit same information. Avoid these companies to save money by buying good product else where and save yourself from further harassment.

December 14, 2022
Unprompted review
Rated 1 out of 5 stars

Fraud company

Fraud company. Don't place order with them. Though their return policy is clearly defined, but the process is very complicated. Policy says if you have received damaged/defective product it will be replaced or refunded, but they don't tell you that you have to prove that it is damaged by uploading the pics and then it is at their discretion to accept or reject. In case it is defective then you have to call the manufacturer and get a certificate from them, then call Moglix for a refund/replacement. Amazon/Flipkaert system is extremely easy. Also they are unable to deliver the product because their courier company ECOMEX has some OTP issues or the courier company refuses to deliver at door step. I WILL NEVER PLACE ORDER IN FUTURE. I am regretting my old orders. Order numbers 4147978; 4144454; 4152890

November 4, 2022
Unprompted review
Rated 1 out of 5 stars

stay away from Moglix

Guys don't go for this Moglix App and website they are theif , scammer and un-educated people, do no how to speak with customer. Please stay away from this app . I purchased 2 Qty Fybros 1.5 ZHFR wire, but they send screen cloth and for 2.5 Fybros ZHFR they sended wrong cable type FR. i request return but they approved for one Qty, nearly 2000 Rs Loss without any reason . I call customer care more the 5 time .. no response... Don't purchase any product in this app.

June 14, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a car washer on 23rd Feb…

I ordered a car washer on 23rd Feb 2021.Till this date it won't received.As per their commitment it will deliver within 4 to 5 days.Now my delivery date extended again and again.Worst delivery.I don't know what is the quality of product i received since delivery of the product yet happened.

March 3, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible and Pathetic Products.

Horrible and Pathetic Products.. They collect all used products and repack and send.. I had to exchange product thrice and every time the product quality is sad.. Please do not buy any product as you will end up exchanging.. If u want to customer service you have to spend an hour to reach them and they are not even helpful... Please buy product locally as this is much better than these online crappy products.

January 31, 2022
Unprompted review
Rated 1 out of 5 stars

Strategy: Use fake prices to attract buyers, then do not respond.

Their strategy is very simple. Use an artificially low price to attract buyers, get them to buy, keep them waiting for weeks while a blurb on the product page that says "50 people bought this recently", then increase the price conveniently. None of the orders will get fulfilled. They will not respond to ANY emails sent to their "care" helpline email id, so you are simply forced to cancel the order.
It is 10 days since I placed order 3605578 for a Weller soldering station priced at "80%" discount. Guess what happened - I am still waiting. Delivery date gets pushed by a day each new day, no answers to emails, and when you call the message simply says "all our executives are busy" and the phone is cut.
Of course my money is safe since I just need to file a chargeback dispute with my credit card company.
Buyer beware. This is an absolute fraud.

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

Worst website to order

Worst website to order. They don't carry the product and takes weeks to buy and than package furthermore weeks to ship. That too wrong product! Their returns are worst nightmares were they ask so many pictures, documents and their own invoices and takes months to do the process.

October 19, 2021
Unprompted review

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