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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the products received, citing issues such as missing parts, damages, and receiving items different from what was ordered or described. People also reported significant problems with their orders, including non-delivery, delayed dispatch, and cancellations without communication. The website itself was a source of frustration for many, with complaints about unclear or misleading practices and information regarding product details and return policies. The quality of items was frequently criticized, with consumers receiving defective, fake, or low-quality goods. However, some people were satisfied with the delivery service, noting good delivery times. A few other people also felt that the company provides good offers and good quality on certain products like pumps and LED bulbs, and found the platform to be great for products.

What people talk about most

Product

Customers had negative experiences with product quality and delivery. Many received fake, damaged, or... See more

Order

Clients share negative opinions on order. Many customers report that their orders were cancelled without... See more

Website

People report negative experiences with the website, with many reviewers expressing strong dissatisfaction.... See more

Quality

Reviewers highlight negative aspects of quality. Customers consistently report receiving cheap, fake, and... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers report highly misleading... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bough a machine from the website, machine arrived with one part missing. On Complaint, Moglix emailed, not our responsibility, talk to manufacturer. ( There is no mention of any ph number pf manufac... See more

Rated 3 out of 5 stars

I ordered knapsack sprayer. I received the product after 5 days, which one was having light damages, so i initiated exchange request because which is only have exchange policy. The real problem was... See more

Rated 1 out of 5 stars

I placed an order for suture material on the 14 th Jan 2026. Sadly it’s the 22nd Jan today and the order isn’t even dispatched! Repeated calls to the customer care number go unanswered and even an... See more

Rated 1 out of 5 stars

Do not order or buy any product or service from Moglix they are number 1 scammer and fraud they will take money and keep sending msg it will be delivered with different dates and finally product will... See more


Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

279 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Water booster pumpset repalcement within warraty. Not good experience

I purchased a water booster pumpset through Moglix. It was working perfectly on startup but after few months it stopped working.
I have asked Customer Care to replace/ repair the pumpset within warranty period.
More than 10 days have past since I have made complaint. One day they asked me copy of invoice and photo of pumpset, next day they wanted vedio of pumpset and so on. I am following with Customer care. and everyday they send me a message saying supplier will contact me.
I do not know why supplier want to call me and what he want to ask me. I am suffering without water for the past 10 days.
I am not happy with Monglix with their service until now. I am still hopping for the good.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Connected customer care team for…

Connected customer care team for product information and they connected sales representative and sales team placed an order on my behalf and they assisted me throughout from placing the order till delivery of an order.

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Good experience

It was great experience with moglix, as I ordered first time from this site and there inside sales team is the best thing I like they gave me more discount with proper tracking and update of my order.

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

One of the top industrial goods platform

One of the top industrial goods platform

A regular customer with Moglix and their service and customer experience just seems to get better with every purchase I make. Kudos to the team to be able to uphold a customer experience and service in today's day and age. Highly recommend Moglix to anyone looking to cater to their industrial needs.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Moglix is a solution of one stop…

Moglix is a solution of one stop solution for office needs. I had a good experience with my purchase. It is very easy to place the orders. Customer service is really good. Executives are very humble and polite. Budget friendly prices. The app is user friendly. Kudos to their services!

January 10, 2023
Unprompted review
Rated 1 out of 5 stars

As per website image I order 3 in 1…

As per website image I order 3 in 1 mixer but they said they send me 2 in 1 mixer but I want to return that order they are not taking it back which irritate me . Therefore I am writing this don't order any think from mogilix

January 9, 2023
Unprompted review

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