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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the products received, citing issues such as missing parts, damages, and receiving items different from what was ordered or described. People also reported significant problems with their orders, including non-delivery, delayed dispatch, and cancellations without communication. The website itself was a source of frustration for many, with complaints about unclear or misleading practices and information regarding product details and return policies. The quality of items was frequently criticized, with consumers receiving defective, fake, or low-quality goods. However, some people were satisfied with the delivery service, noting good delivery times. A few other people also felt that the company provides good offers and good quality on certain products like pumps and LED bulbs, and found the platform to be great for products.

What people talk about most

Product

Customers had negative experiences with product quality and delivery. Many received fake, damaged, or... See more

Order

Clients share negative opinions on order. Many customers report that their orders were cancelled without... See more

Website

People report negative experiences with the website, with many reviewers expressing strong dissatisfaction.... See more

Quality

Reviewers highlight negative aspects of quality. Customers consistently report receiving cheap, fake, and... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers report highly misleading... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bough a machine from the website, machine arrived with one part missing. On Complaint, Moglix emailed, not our responsibility, talk to manufacturer. ( There is no mention of any ph number pf manufac... See more

Rated 3 out of 5 stars

I ordered knapsack sprayer. I received the product after 5 days, which one was having light damages, so i initiated exchange request because which is only have exchange policy. The real problem was... See more

Rated 1 out of 5 stars

I placed an order for suture material on the 14 th Jan 2026. Sadly it’s the 22nd Jan today and the order isn’t even dispatched! Repeated calls to the customer care number go unanswered and even an... See more

Rated 1 out of 5 stars

Do not order or buy any product or service from Moglix they are number 1 scammer and fraud they will take money and keep sending msg it will be delivered with different dates and finally product will... See more


Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

279 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

worst worst service ever i have come…

worst worst service ever i have come across their call line is a waste my queue doesn't move forward after 30seco ds they will keep on saying ur wait time is 30 sec although it will be more than an hour its still be 30 sec wats app service is mire than worse i don't know exactly because at forst when i was checking my order it was fine bt as soon as u have issues with ur order they will turn their back they will ask videos proof photos bla bla bla bt never respond so much ignorance negligent is wat i can say all these positive reviews i don't know how they are getting cz after i got my order my friends told why did i even buy from Moglix it is worse its really true

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

In 5899Rs received a poor quality…

In 5899Rs received a poor quality office chair, the seat had somthing protruding inside, the wheels were if poor plastic, had lot of finish issues however the customer service keept on refusing to return the product until the return policy ended. Poor experience

January 25, 2024
Unprompted review
Rated 1 out of 5 stars

Hello this is deep rangani who has…

Hello this is deep rangani who has purchased one ecovacs robot from moglix . After that I called to ecovacs company but they told me that we are not authorised for moglix please contact to moglix. Than after contacting to moglix they given me irrelevant answer this process are going through in their time period bit they could return it back.
It’s humble request to all that do not purchase any product from moglix

March 28, 2024
Unprompted review
Rated 1 out of 5 stars

Worst shopping experience

Worst shopping experience, I purchased a water pump and induction. It was damaged and defective and upon requesting for exchange they are asking too many questions and proofs. If I talk about defective they reply I should contact the brand for that. Seriously?? I purchased from moglix and now I. Directed to talk to brand. When contacting brand they ask us to contact moglix.

Such a worst experience, and worst is that I gave a review at moglix and they have discarded my review and not displaying in their page. Ha ha ha.

February 26, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a Room Heater and received…

I ordered a Room Heater and received damaged one that was not working, when I applied for exchange after uploading images of invoice, shipping details, packaging and product. Then my request was rejected and I was asked to upload more images of product and packaging, even after doing that my request was declined. They are not picking calls now.

January 27, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. I feel cheated. They sent expired, reused, damaged product. On requesting the customer service response is very poor. My personal opinion don't buy from this company. You will definitely waste your hard earned money. Thanks

December 21, 2023
Unprompted review

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