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moglix Reviews 279

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TrustScore 2 out of 5

2.0

Construction & Manufacturing
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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the products received, citing issues such as missing parts, damages, and receiving items different from what was ordered or described. People also reported significant problems with their orders, including non-delivery, delayed dispatch, and cancellations without communication. The website itself was a source of frustration for many, with complaints about unclear or misleading practices and information regarding product details and return policies. The quality of items was frequently criticized, with consumers receiving defective, fake, or low-quality goods. However, some people were satisfied with the delivery service, noting good delivery times. A few other people also felt that the company provides good offers and good quality on certain products like pumps and LED bulbs, and found the platform to be great for products.

What people talk about most

Product

Customers had negative experiences with product quality and delivery. Many received fake, damaged, or... See more

Order

Clients share negative opinions on order. Many customers report that their orders were cancelled without... See more

Website

People report negative experiences with the website, with many reviewers expressing strong dissatisfaction.... See more

Quality

Reviewers highlight negative aspects of quality. Customers consistently report receiving cheap, fake, and... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers report highly misleading... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bough a machine from the website, machine arrived with one part missing. On Complaint, Moglix emailed, not our responsibility, talk to manufacturer. ( There is no mention of any ph number pf manufac... See more

Rated 3 out of 5 stars

I ordered knapsack sprayer. I received the product after 5 days, which one was having light damages, so i initiated exchange request because which is only have exchange policy. The real problem was... See more

Rated 1 out of 5 stars

I placed an order for suture material on the 14 th Jan 2026. Sadly it’s the 22nd Jan today and the order isn’t even dispatched! Repeated calls to the customer care number go unanswered and even an... See more

Rated 1 out of 5 stars

Do not order or buy any product or service from Moglix they are number 1 scammer and fraud they will take money and keep sending msg it will be delivered with different dates and finally product will... See more

Company details

  1. Construction & Manufacturing

Contact info

2.0

Poor

TrustScore 2 out of 5

279 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer satisfaction

Ensuring customer satisfaction is the cornerstone of Moglix's dedication, fostering trust through exceptional service and commitment to excellence.

October 18, 2023
Unprompted review
Rated 1 out of 5 stars

This is not a trustworthy company to…

This is not a trustworthy company to shop online. They are B2C company and after sales no customer support. I ordered 2 times for 12 celling fans and found some missing and broken accessories with noise problem in one fan. I contact customer support who asked many images and evidences but lastly rejected my issue stating you go to brand service center. I asked for invoices of the fans but they sent me the mail that your matter has been closed, no invoice I received. Very untrustworthy management of Mr. Rahul Garg. I will never recommend this company to go for..... XXXXX
After posting this review company took it seriously and resolved the concern of missing and broken parts so thanks them and hope they will change their policy buyer's friendly.

October 14, 2023
Unprompted review

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