Moja Insurance Reviews 4,332

I had a problem editing my policy, and requested a call . Customer Services called within the 24hrs and was able to immediately carry out the editing required. Very happy with the service.

Found it on Confused.com. I liked the fact that it was an easy procedure and customising the add-ons on my policy. I also liked how easy it is to navigate the website. However I think it must have a d... See more

great value car insurance. plus we had international breakdown cover, which unfortunately we used as the car broke down just getting off the ferry in france. no quibbles with getting the car towed to... See more

Just the best insurance in the UK. No admin fees for policy changes and quotes not increase massively like other insurance providers then you changing the car.(sometimes even decreasing depending on t... See more

I only came across this product a few days ago, so it’s still early days and I don’t yet have enough long-term experience to give a fully informed rating. That said, I wanted to leave a prelimin... See more

I removed one driver and then added another. It was all very easily done. I had everything including payment completed in 5 minutes. And it was a bank holiday!

Faultless experience. Very professional. Called them up about a flat tyre. Waited a while but that's only because we live in a remote area. All dealt with without any problems.

So easy to swap my insurance from one car to another, and Something I've never ever experienced £2.07 refund. Wow I honestly expected to pay between £25 to £35 for this change in policy. Thanks M... See more

Easy to navigate web site and motor cover was cheaper than many other quotes obtained for the same type of cover...only had cover a short while so don't know how the company performs when needed but f... See more

The proffessinalism with which my query was handled and the ease of concluding the acquiring of the policy is what impressed me most. A simple and straightforward process that makes one feel valued.

Since I have been a customer with Moja I have not had any problems. So easy to access my information on the dashboard, not complicated in the slightest. Fast and easy. Reminders for my renewal come th... See more

i was searching for a good insurance 3 years ago everyone was coming up really expensive but moja gave me a good price of just under £500. last year they came up again with a good price of £487.99 so... See more

We chose Moja as it was the cheapest car insurance for our needs as pensioners. We found the experience of starting up new car insurance with this company, remarkably easy. All sorted within a matter... See more

Moja have covered both of my cars since last year and renewal is up this year. They renewed one car(I accepted as no issues and cheaper price) but then wouldn't renew 2nd car. Nothing changed, no cl... See more

I have now edited my review because they have dealt with my complaint to a satisfactory level and dealt with it in professional manner at all times It's a sign of a good company if they deal with th... See more

I was easily able to compare prices and services that Moja offered and happily chose one of your car insurance quotes. It was a good experience and I will recommend you to my friends.

The step by step instructions are as simple and easy to understand as it's possible to be....I don't need complicated form-filling. Thanks for your concise presentation.

DO NOT USE THIS COMPANY!!! They have taken 2x payments of my mother’s annual insurance, you cannot call them!!! She has used the online messaging service that states they will respond within 24 hours... See more

I recently purchased car insurance from Moja Insurance Company, and it was a fantastic experience! The quote process was straightforward and user-friendly, making it easy to compare options. The polic... See more

Very Easy straight forward Insurance online. For me it was cheapest while covering all basic cover that i required. Happy so far.

I am a new customer to moja insurance but I have to say so I'm impressed good pricing structure with a policy that suits my needs only time will tell 👍

I was initially a bit reluctant to sign up to an on-line only company but on having to change vehicle details I found the whole experience really easy. Would definitely recommend.

Changed to new car was charged extra for new car but not excessive.then a few days later changed to private number plate with no charge all done online and quickly so happy with service.

Although it is nice to speak to someone, being older and hard of hearing it is not easy to understand someone who has an accent so being able to complete everything on line was better and very easy

You offered what I wanted, what more can I ask for... I'm covered for the next 12 months with piece of mind with comprehensive insurance at a reasonable price

everything that I wanted was done exactly as requested without any fuss or bother. I would definitely recommend Moja insurance to anyone ,

Had to change address due to a house move and it was a pain free experience with no added charges. I've been stung before with admin fees etc for a lot less. Very pleased with Moja five stars!

Excellent service. It was fast and efficient. I was so pleased that I had to explain my situation only once and they resolved it to my complete satisfaction.

Go.compare to check comparison with other providers cheapest quote and benefits are equal and more than some others 👍

Great quote included more than other companies for less cost, and really easy to take car insurance out with.

Just insured my car with them. Got rather competitive price so I am now hoping for smooth and easy collaboration :)

Had to change some details on my insurance, the website is an absolute doddle to use, and no surcharge...brilliant 5☆

Very easy to set up the policy and was by far the best price I had been quoted. Setting up and paying for the policy was very simple and easy. It was set up in a matter of minutes. The online portal i... See more

So easy to use online very reasonable rates and so easy to change policy requirements total thumbs up.

Straight forward process but would prefer to hsve a hard copy of my insurance rather than a online copy just me being old fashioned

Horrendous do not use had a no fault claim absolutely no help what so ever that had my car given away to copart and offered a 3rd of its value with no other option wasn't even allowed to keep the viec... See more

Very easy and straightforward to alter cover from my current car to my new one, without the hassle of phone calls Very impressed

Awful company, online only yet I have been unable to access my account 3 to 4 days as I keep getting the ‘We're sorry! There's a glitch in our matrix and we can't display this page’ error message.... See more

Easy to use website. Straight forward to compare with quote from my previous company. Good value.

I rang the insurance and explained that someone had driven into my car while I was shopping 🛍️ and they instantly said that it will be fixed , very professional service

Great choose and very good customer service and very helpful thank you very much and I’m really very happy with Moja .

I can’t log into my account because the website keeps crashing (There’s a glitch in our matrix and we can’t display this page). There is no phone number to phone so I sent a message and have had no... See more

Very good company , beautiful service Highly recommend to everyone! Thank you Moja !

It was so easy to fill in the form to get the quote for my car insurance. The price and all that I needed for my car was very reasonable and within my price range

The online service is quick and easy to use and when speaking with staff they have been friendly and very helpful

Had an accident that was not my fault was shunted off the road and unfortunately this insurance company was not very communitive and tried to pass their lack to other companies involved. Left out of p... See more

Very easy to change car on my insurance. Both cars had certificate until I swapped vehicles. Really easy to do

Easy to access and navigate, very competetive Quick and easy from start to finish

Easy to organise insurance, easy to contact when needing to make a claim. Good Web site.

I am happy with MOJA insurance policy . I found this by confused.com website . This is very cheap insurance and easy to get quotes in few minutes. Thanks to MOJA .

Tried for 2 days to change my car details but the online portal wouldn’t let me , just kept getting automated messages from Moja which were useless, asked for someone to call me so we could do it over... See more

Garage appointed by AXA carried out fraudulent repairs. AXA only rectified this and allowed me to choose own repairer after intervention from Financial Ombudsman. Car repair could have proven fatal in... See more

Awful company, online only yet I have been unable to access my account for over 5 days as I keep getting the ‘We're sorry! There's a glitch in our matrix and we can't display this page’ error message... See more

Worst experience, never buy this insurance. They withdraw my insurance without informing me by email or by letter. I was caught by the police and I received 6 points + 350£ fine + car impounded and to... See more

Its all very well saying we keep your costs down because we only take calls for claims. But when you are trying to renew your car insurance and you cannot access the site because their is a "glitch"... See more