The order came all as expected however I have noticed the range available on the website has decreased drastically, I used to enjoy the wide variety available but perhaps they have now stopped this. A... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered the £20 mystery box, firstly we were impressed by the quick account set up and then the quick and efficent delivery, we were updated every step of the way where our package was. I had bro... See more
I have bought off Mollie's Sweet Shop a handful of times now, and the products always arrive with everything as expected, within the expected timeframe. I have a friend who loves international can... See more
The package and content are well protected to avoid damage during transit. However, I am disappointed to receive 2 x PEZ Lion King Nala under SKU QQW-017. It should be 1 x PEZ Lion King Nala & 1 x PEZ... See more
Company details
Contact info
Unit 1A Severn Farm Enterprise Park, SY2 17DF, Welshpool, United Kingdom
- info@molliessweetshop.com
- www.molliessweetshop.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TERRIBLE SERVICE
PAID FOR NEXT DAY DELIVERY. A WEEK LATER STILL NOTHING. SENT 4 EMAILS, 1 ONLINE FORM ON WEBSITE AND EVEN TRIED ON TIKTOK BUT AM STILL BEING IGNORED. NO TELEPHONE NUMBER SUPPLIED SO I CANT EVEN CALL THEM. THESE WERE FOR MY DAUGHTERS BIRTHDAY WHICH IS WHY I SPENT EXTRA TO GET NEXT DAY DELIVERY. THEY COULD AT LEAST HAVE THE DECENCY TO REPLY TO MY COUNTLESS MESSAGES.
Great products and quick delivery my go…
Great products and quick delivery my go to for a stock up!
Out of date or no date at all
I ordered a big mystery box , more than half the content was out of date or had no date on at all so I was unable to gift it. There was no mention of anything being out of date in the description
Large item missing from order, no reply
Large item missing from order. Contacted them with no response. Seems a regular occurrence
Asked to cancel order
Asked to cancel order. Did not respond to any emails. Still sent order anyway.
Excellent customer service
Some of my order was left behind- it was immediately dispatched by a very helpful customer service lady.
Mistakes happen, it’s how they are rectified that shows how good a company really is.
Great selection of products
Great selection of products. Great service. Fast dispatch and fast delivery. Will buy from again.
Above and beyond
Had plenty of updates on my order came on time easy to order cheap price thanks
Poor
Still awaiting delivery and awaiting a response from numerous emails I sent.. Will be not using again and will demand a refund.
Great service with speedy delivery and…
Great service with speedy delivery and a very happy child, highly recommend buying from mollies
Trustworthy company
I do an order with Mollies every couple of months and they are perfect. Lovely variety of sweets and always really quick to dispatch. I’ve never had any issues with them.
Mystery box was jam packed
Mystery box was jam packed, lots of big packs of sweets and chocolates, really good value for money!
The only thing that let it down was a few items being 6 months past their best before, that was a bit too past the date for me personally.
However, it was birthday present and the recipient was really pleased! I will be purchasing again
Great prices and great service and how…
Great prices and great service and how quick the order arrived
Some items were missing and no refund
Some items were missing. When I emailed they got back to me a week later to say they had refunded me even though they hadn’t. I had also complained about three dip dabs that were hard and had clearly gone off. I sent pictures of them along with the email explaining that no they hadn’t refunded me and I have heard nothing since.
Super fast delivery and perfectly…
Super fast delivery and perfectly packaged delicious products! 5+ star!
Poor poor service/comms
I rate zero as no parcel received by DPD or myself. And no reply to email sent to Mollies. Absolutely rubbish service/communication I asked for a full refund including the express postage with nil response. I would not recommend this company at all
An item was missing and out of date…
An item was missing and out of date sweets. I emailed them twice a couple of weeks ago and haven’t heard anything back.
Excellent service
Excellent service, would like to see product availability increased, a lot of products out of stock. Would also like to see an increased variety of products, however I’m very happy with my purchase, so much so that I placed a second order. The seller has been most courteous on contact.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








