Momentum Warranties Reviews 

7,614
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,248 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the friendly and knowledgeable staff for providing clear information, excellent guidance, and patient support during vehicle and warranty renewals. Reviewers consistently highlight the exceptionally smooth, entirely hassle-free process, noting that company representatives are polite, professional, and always available to answer any questions. However, some customers also noted deep frustration regarding persistent communication attempts, excessive follow-up phone calls, and frustrating delays when processing necessary garage repairs. A small group of reviewers experienced specific issues regarding warranty coverage limitations, reporting difficulties with claim rejections and unexpected policy restrictions.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are consistently polite,... See more

Warranty

Reviewers mention ambiguous feedback about warranty, as experiences with the service vary significantly.... See more

Service

Clients share positive opinions on service, highlighting how easy and seamless it is to renew policies and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the overall process as... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service so far , got 6 months free from dealer, and great offer to extend at a good price. It remains to be seen how they perform should I need to claim, but I had a warranty with them some yea... See more

Company replied

Rated 5 out of 5 stars

Very professional. Really had a good experience with Van supermarket. Michael was brilliant, nothing was too much trouble, Bradley was equally brilliant. Set everything up for tax & registering us as... See more

Company replied

Rated 5 out of 5 stars

Spoke to Ross, very helpful and polite, would definitely recommend Momentum, for your warranty. Took out extended 12 month warranty. Very good price for my Newley purchased VWT6 Vivante Campervan.

Company replied

Rated 5 out of 5 stars

Had a very good experience talking with Josh about extending my warranty for a further 12 months. Price was absolutely excellent and he was extremely pleasant to deal with. Would very happily recommen... See more

Company replied


Company details

  1. Auto Insurance Agency

Written by the company

Momentum Warranties Limited is a leading supplier of warranty products for franchised and used car dealers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(7,614)

1,194 reviews in the last 12 months

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Rated 5 out of 5 stars

Dealt with both ROSS AND CHRIS on the…

Dealt with both ROSS AND CHRIS on the phone and both were very helpful and professional and answered any questions I had with clarity.

Quick and easy service

July 3, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Marianne,

We are very pleased to know that you had an excellent experience with Ross and Chris at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Very quick

Very quick, very helpful and very easy. Ross was very helpful. Thanks.

July 3, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Pete,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Polite and efficient.

Polite and efficient.

July 3, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Susie,

We are thrilled to hear that you are happy with the warranty applied to vehicle. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Great product

Great product

July 3, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Richard,

We are thrilled to hear that you are happy with the warranty applied to vehicle. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Ross Miller has been a great customer

Ross Miller has been a great customer person looking after me. He went all out to look after me and made sure I had the best product and services. I will recommend him and the company anytime. Thanks

July 3, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Ayoola,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Rated 1 out of 5 stars

AVOID

AVOID. Totally Useless!! Not worth the paper it’s written on never mind the £60 a month. Doesn’t matter what the fault is. Everything is wear and tear. Told by momentum to go to a specific garage and still refused to pay. Other local garages won’t even take car in as soon as they hear their name.

June 1, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Allyson,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Rated 3 out of 5 stars

How can I give a review on a company I…

How can I give a review on a company I haven’t used yet, if I ever use them at all?
Asking for a review 5 mins after I set up a log in for my new used vehicle is ridiculous.
Easy to set up though and download the app if that’s any help to anyone?

June 25, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi,

We are delighted to hear that you found our process quick and easy to set up.

Thank you for your excellent review.

Regards, Momentum

Rated 5 out of 5 stars

Very professional

Very professional. Really had a good experience with Van supermarket. Michael was brilliant, nothing was too much trouble, Bradley was equally brilliant. Set everything up for tax & registering us as new keeper. Making sure we were happy about everything. Van runs well & we could not be happier with our purchase & would be happy to recommend them.

June 29, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Rated 5 out of 5 stars

Ross is different class Never had any…

Ross is different class Never had any problems 👍

June 30, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi John,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Got my new car today

Got my new car today. Service was very good. Staff very helpful. I would defo recommend

June 30, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Stephen,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Rated 5 out of 5 stars

Received my Warranty the day before I…

Received my Warranty the day before I received my car. Fantastic. Great company

June 29, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Paula,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Rated 5 out of 5 stars

Good service and follow up

Please with Ross and his colleague who rang me when we arranged and happy to proceed with renewing cover on my car . Good service in sorting out policy

June 29, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Rated 5 out of 5 stars

Pat Bradley could not have been more…

Pat Bradley could not have been more helpful under quite trying circumstances when I bought the car.He did everything for me and made the process very easy.

June 22, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Marian,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Rated 1 out of 5 stars

Bought a plan 2 warranty on my…

Bought a plan 2 warranty on my daughters Nissan Micra, clutch is EXPRESSLY covered..or so I thought.
4 months later, clutch failed suddenly left us stranded on M62.. contacted them straightaway, now they say clutch is a " wear and tear" item and NOT covered. Reading reviews this seems to be a common theme.
Beware!

June 29, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Ged,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Rated 5 out of 5 stars

Excellent service and talked me thru…

Excellent service and talked me thru the process

June 29, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Brian,

Thank you for your review!

We are really pleased to hear that you had an easy and hassle-free experience with us. We always aim to make the process as smooth and straightforward as possible, so it is great to know we met your expectations. We truly appreciate your review!

Regards, Momentum

Rated 5 out of 5 stars

Extending an existing warranty by phone.

Called Momentum to extend an existing warranty. Steve dealt with this very efficiently and politely. No fuss.

June 24, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi James,

Thank you for your excellent 5-star review.

We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle. Steve will be thrilled to know that you are happy with the service that you received from him, and that you found our process easy and comprehensive.

Regards, Momentum

Rated 5 out of 5 stars

Hamza was really professional and thank…

Hamza was really professional and thank you you have explained everything.

June 27, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Stuart,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Rated 5 out of 5 stars

Very easy and very reliable.

Very easy and very reliable.

June 27, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi,

We are thrilled to hear that you are happy with the warranty applied to vehicle. We are pleased you found the explanation clear, and easy to understand. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Rated 3 out of 5 stars

Far too much information in the…

Far too much information in the warranty to absorb. I know I am covered for 3 months from date of purchase of the car but don't know what happens after that. Is the cost of this 3 mth warranty included in the price of the car?

June 24, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Rosalind,

We would like to assist you further but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Rated 1 out of 5 stars

I bought a car about 6 months ago

I bought a car about 6 months ago, this was chucked in as 30 day warranty! I don’t want it but I got it. From this day forward I get up to 4 calls a day, emails telling me I can still get warranty from this company. I have blocked so many numbers, they call at anytime of day or night. I am sick and tired of the constant harassment! I would avoid this company at all costs. I would love for somebody to contact me and end this constant sales pitch! I don’t want your warranty!!! Be told!!! Avoid at all costs,

June 26, 2026
Unprompted review
Momentum Warranties logo

Reply from Momentum Warranties

Hi Simon,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you and we will remove your details from our records.

Regards, Momentum

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