money.co.uk Reviews 

1,077
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Looking for a business loan, filled in step 1 of 5, found my limited company, reg number, etc, etc. Web page just sits there when you cick next - unusable

Company replied

Rated 5 out of 5 stars

Was miss sold life insurance by a rogue independent I F A have paid over £9000 in premiums for only a £2000 pay out for my funereal and too leave my 3 children some inheritance money. Thanks too mo... See more

Company replied

Rated 5 out of 5 stars

I found this site really helpful in giving me guidance on how best to manage money without falling victim to money lenders who do not have a customer centred approach. This site gave a clear unders... See more

Company replied

Rated 5 out of 5 stars

Found the site extremely useful to search for the best deals in currency exchange. Got a far better deal by going through this site than if I had simply turned up at a high street change bureau, so th... See more

Company replied

Company details

  1. Price Comparison Site

Information provided by various external sources

money.co.uk - Use our comparison tables to compare costs, benefits and features of thousands of products, including credit cards, loans, mortgages, car insurance, home insurance and a massive range of other financial products.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,077)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Allows a quick survey of the options…

Allows a quick survey of the options and an immediate link to the selected insurer

January 7, 2023
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hello!

Thank you for taking the time to leave a review and for your kind words about your experience. We're glad to hear that you find money.co.uk easy to use.

We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Best regards,
Anna
Customer Operations Executive, Money.co.uk

Rated 5 out of 5 stars

Great work well done

January 1, 2023
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hello.

Thank you for taking the time to leave such a positive review of our service. We're so glad to hear that you had a great experience with us and that our team was able to exceed your expectations. Your satisfaction is our top priority, and we're thrilled that we were able to meet that. Thank you for choosing money.co.uk and we look forward to serving you again in the future!

Anna,
Customer Operations Executive

Rated 1 out of 5 stars

Beware

I made a comparison for life insurance, making sure to share only necessary permissions and opting out of marketing. However I have been notified today by Experian protection, that my details have been found shared online and have had at least 29 searches by various insurance companies of my details and many nuisance calls to both landline and mobile. This all began within these first three days since searching for quote, Now i have calls from Wales to England chasing up insurance. Not impressed obviously my personal sensitive information including password that I used to create an account have been shared. Now having to secure my information so beware not worth it just for a "quick quote" 0/10

December 18, 2022
money.co.uk logo

Reply from money.co.uk

Hi Ryan,

Thank you for contacting us.

I am extremely sorry to hear that we weren't able to offer life insurance to suit your needs.

We never share customer passwords and I'd like to look into this for you. Please provide us with your email address and we shall contact you directly to discuss this.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Lucy
Customer Experience Team

Rated 4 out of 5 stars

Cover poverty

Business is very in potentially in any men and women Rich and pure I'm business man I want business

December 16, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hello,

Thank you for taking the time to share your thoughts about money.co.uk. We appreciate your interest in our services. If there is anything specific you are looking for in a business opportunity, please do not hesitate to reach out to us. Our team is always here to support and assist you in any way we can.

Best regards,
Anna, Customer Operations Executive

Rated 5 out of 5 stars

It pays to shop around!

A number of quote opportunities arose, some which were business only, but settled with Motum. Their agent, Millie Issidri was very friendly, helpful and efficient. And I saved a few hundred pounds over my previous insurer - excellent result.

December 1, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Dear Jeff,

We are thrilled to hear that you had a positive experience and were able to settle with Motum. We are glad that we could provide you with a number of quote opportunities and that you were able to save a few hundred pounds over your previous insurer. We are grateful for your feedback.

Thank you for taking the time to share your experience with us.

Best regards,
Anna, Customer Operations Executive

Rated 5 out of 5 stars

Quote was easy to navigate and a great…

Quote was easy to navigate and a great price for a young first time driver / insurer 👍

October 23, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hello.

Thank you for taking the time to leave such a positive review of our service. We're so glad to hear that you had a great experience with us and managed to get a great price for your insurance. Your satisfaction is our top priority, and we're thrilled that we were able to meet that. Thank you for choosing money.co.uk and we look forward to serving you again in the future!

Anna,
Customer Operations Executive

Rated 4 out of 5 stars

Very helpful to find that my renewal…

Very helpful to find that my renewal quote from John Lewis was £80 cheaper

November 11, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

We are delighted to hear that our services were able to assist you in finding a cheaper renewal quote. We take pride in providing our customers with the best possible options, and it's great to hear that our efforts have paid off for you. Saving £80 is a significant amount and we are glad that we could contribute to that.

Thank you for your positive feedback and for choosing us.

Best regards,
Anna, Customer Operations Executive

Rated 5 out of 5 stars

Really easy to use thank you

November 3, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Lyn,
Thank you so much for taking the time to leave a review. We really appreciate it and are glad that the team were able to help you find what you were looking for.
Regards,
Money.co.uk customer services

Rated 5 out of 5 stars

I made £175 or switching my current account!

I managed to get £175 by switching by current account through money! Great experience - made it really easy to find the best offer available

November 3, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Alex,
Thank you so much for taking the time to leave a review. We really appreciate it and are glad that the team were able to help you find what you were looking for.
Regards,
Money.co.uk customer services

Rated 5 out of 5 stars

Useful for straightforward single quotes!

Entered required data and was able to compare prices.
However, my needs were more complicated than just a straight annual quote so I didn’t pursue the matter further on this website.
In January 2023 my requirements will be clearer and so this website will be very useful!

September 27, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Brian,
Thank you for taking the time to leave a review about your experience with Money.co.uk. We look forward to helping you out again in the future.
Regards,
Money.co.uk customer service team

Rated 5 out of 5 stars

Car insurance

Car insurance. My recent experience with money.co.uk was very good the staff were very helpful and friendly ( overall excellent )

September 16, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Tanya,
Thank you so much for taking the time to leave a review. We really appreciate it and are glad that the team were able to help you find what you were looking for.
Regards,
Money.co.uk customer services

Rated 4 out of 5 stars

Quick quotes after a false start

The quotes were quite quick and great and I opted for the first one which was very cheap. Unfortunately, Clements did not phone me back as they had promised so I went for the second quote from Marshmallow and in minutes I had been insured. Fantastic experience indeed

September 9, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Shepherd,
Thank you for taking the time to leave a review about your experience, we are pleased you were able to find what you were looking for.
Regards,
Money.co.uk team

Rated 5 out of 5 stars

They was very helpful and I resolve my…

They was very helpful and I resolve my issues they help so I’m happy thank you from the team

September 9, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for such positive feedback. We're really pleased we were able to help you find what you were looking for.

Rated 3 out of 5 stars

Did not find the best car insurance…

Did not find the best car insurance this time.

August 10, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for contacting us.

I am extremely sorry to hear that we weren't able to offer cover to suit your needs.

Please provide us with your email address and we shall contact you directly to discuss this.

We look forward to hearing from you.

Please don't hesitate to contact us in the meantime if we can be of any further assistance.

Kind regards,

Money Customer Services

Rated 4 out of 5 stars

Quotes were competitive.

Quotes were competitive but I used another comparison site I'd used before.

August 14, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Thank you for the feedback. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Very easy to use

Very easy to use . Saved myself approx £200 on car insurance . Excellent service .

August 25, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Mandy,
We're so pleased that you found our service useful and that we were able to help save you money on your car insurance.
Thanks for taking the time to leave a review, your feedback is greatly appreciated.
Regards,
Money.co.uk customer service team

Rated 5 out of 5 stars

It was most reliable and reasonable …

It was most reliable and reasonable quote service I have ever had.
Thanks you so much

August 19, 2022
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Elnour,
Thank you for taking the time to leave a review. We really appreciate the feedback.

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