money.co.uk Reviews 1,079

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Looking for a business loan, filled in step 1 of 5, found my limited company, reg number, etc, etc. Web page just sits there when you cick next - unusable

Company replied

Rated 5 out of 5 stars

Was miss sold life insurance by a rogue independent I F A have paid over £9000 in premiums for only a £2000 pay out for my funereal and too leave my 3 children some inheritance money. Thanks too mo... See more

Company replied

Rated 5 out of 5 stars

I found this site really helpful in giving me guidance on how best to manage money without falling victim to money lenders who do not have a customer centred approach. This site gave a clear unders... See more

Company replied

Rated 5 out of 5 stars

Found the site extremely useful to search for the best deals in currency exchange. Got a far better deal by going through this site than if I had simply turned up at a high street change bureau, so th... See more

Company replied

Company details

  1. Price Comparison Site

Information provided by various external sources

money.co.uk - Use our comparison tables to compare costs, benefits and features of thousands of products, including credit cards, loans, mortgages, car insurance, home insurance and a massive range of other financial products.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Looking for a business loan

Looking for a business loan, filled in step 1 of 5, found my limited company, reg number, etc, etc.
Web page just sits there when you cick next - unusable

February 26, 2026
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Jon,

Thank you for taking the time to share your experience with us.

We're sorry that you have encountered an error on our website when looking for a business loan.

I have raised this with our engineering team and we are investigating.

I've reached out to you via Trustpilot to request your email address. Any additional information you can provide would be incredibly valuable to help us resolve this error and provide the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Everything you need to gain credit for…

Everything you need to gain credit for your business

November 10, 2025
money.co.uk logo

Reply from money.co.uk

Hi Michael,

Thank you for taking the time to share your positive experience with us on TrustPilot! It is great to hear you found everything you needed to get business finance for your business.

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Great website

Great website, very easy to use and compare options. Clear information and really helpful for making decisions quickly.

September 19, 2025
money.co.uk logo

Reply from money.co.uk

Hi there,

Thank you for taking the time to share your positive experience with us on TrustPilot! It is great to hear you found the website easy to use and compare options.

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 4 out of 5 stars

Saving happy

September 8, 2025
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi there,

Thank you for taking the time to share your positive experience with us on TrustPilot!

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars
money.co.uk logo

Reply from money.co.uk

Hi there,

Thank you for taking the time to share your positive credit card experience with us on TrustPilot!

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 4 out of 5 stars

Beware of inflated exchange rates

I always use money.co.uk to check out what the best prices are for travel money. Find it very useful. One thing to watch for, the advertised exchange rate from Travel FX is always around €0.002 less on the TFX website. It appears to be an inflated and fake rate to boost TFX to the top of the ratings. In reply to the money.co.uk response. My information was taken over a 6 month period and the TFX rate never once caught up with the advertised rate. Still one of the best rates, but never quite as advertised.

July 17, 2025
Unprompted review
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Reply from money.co.uk

Hi Ian,

Thank you for taking the time to share your experience with us.

I can confirm that the exchange rates are provided by our 3rd party feeds which are updated every 10 minutes and are never inflated to boost ratings.

However, real rates are constantly changing. While we strive to ensure all our rates are as up-to-date as possible to help our customers make the most informed decisions, there may be small differences in rates due to the fluctuating nature of currency exchange.

Thank you again for sharing your experience - I have shared this with our customer excellence team.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Fast quick and efficient

Fast, fair, quick and efficient. 5*

June 2, 2025
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Reply from money.co.uk

Hi there,

Thank you for taking the time to share your positive experience with us on TrustPilot! It is great to hear you found us quick and efficient.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Very quick service

June 2, 2025
money.co.uk logo

Reply from money.co.uk

Hi Neeraj,

Thank you for taking the time to share your positive experience with us on TrustPilot!

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars
money.co.uk logo

Reply from money.co.uk

Hi Alan,

Thank you for taking the time to share your positive experience with us on TrustPilot! It is great to hear you found us helpful and easy to use.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Works as intended

Provided exactly the comparison I needed

May 31, 2025
money.co.uk logo

Reply from money.co.uk

Hi M.Evans,

Thank you for taking the time to share your positive experience with us on TrustPilot!

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

It's very good at finding the best…

It's very good at finding the best rates of exchange for your foreign money

JohnC

May 25, 2025
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi John,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear you found great rates for your travel money.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Found the Perfect Pension with Ease

money.co.uk made it easy to compare pension options and helped me find a great plan that suits my long-term goals.

April 9, 2025
Unprompted review
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Reply from money.co.uk

Hi Gokul,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear that you found a great pension aligned with your goals.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Excellent

Excellent! Used to get my mortgage sorted. The team were very patient to relook through options even though my circumstances changed after my initial offer was finalised. Highly recommend.

March 31, 2025
Unprompted review
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Reply from money.co.uk

Hi Yaz,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear that the team was helpful - I'll let them know!

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 1 out of 5 stars

Not displaying best savings rates

Not the best, your not displaying half the savings accounts that have better rates, is this because your not working with them? You should be independent not just displaying accounts that have poor rates!!!!

April 5, 2025
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Nuno,

Thank you for taking the time to share your experience with us.

We’re sorry you haven’t found what you’re looking for on this occasion.

We know the savings market is incredibly diverse, which can be overwhelming for our consumers. That's why we work with hundreds of partners who offer FSCS protection to share our best deals to help consumers make confident financial decisions.

Whole-of-market savings products are included on our savings results pages: https://www.money.co.uk/savings-accounts/instant-access-savings/results. While we always order products with our partners first, you can toggle and refine the product results to see all savings products on the market.

You can find out more about how we order our comparisons here: https://www.money.co.uk/how-we-order-our-comparisons

Thank you again for sharing your experience. I have shared this with our customer excellence team. Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Amazing experience even though it…

Amazing experience even though it wasn't something you would normally deal with, Raaja was super helpful

December 10, 2024
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Natasha,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear that Rajaa was super helpful, I'll be sure to let her know!

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to contact us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Got a great savings account from…

Got a great savings account from money.co.uk

September 4, 2024
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Raj,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear you have used money.co.uk to get a great savings account.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Money.co.uk has helped provide the most…

Money.co.uk has helped provide the most up to date and accurate information I’ve been looking for on mortgages and investing - super helpful

October 11, 2024
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Tom,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear you have used money.co.uk to get accurate mortgage and investing information.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

Rated 5 out of 5 stars

Used money.co.uk to find the latest on…

Used money.co.uk to find the latest on interest rates. Their pages helped me find the right savings account for me. Happy with their service!

October 14, 2024
Unprompted review
money.co.uk logo

Reply from money.co.uk

Hi Maya,

Thank you so much for taking the time to share your positive experience with us on TrustPilot! It is great to hear you found the right savings account for your needs.

Your feedback is incredibly valuable to us. It helps us to continue improving our services and providing the best possible experience for our customers.

Please don't hesitate to reach out to us if you have any questions in the future. We are always here to help.

Lucy
Customer Experience Team

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