MoneyPlus Advice Reviews 

337
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's helpfulness, understanding, and knowledge, which makes stressful situations much more manageable. People often praise the excellent customer service for providing clear explanations and a smooth user experience that alleviates anxiety. The overall service is described as incredibly supportive, offering relief and confidence to those dealing with difficult financial circumstances. However, some customers also noted dissatisfaction with the payment and debt management process, mentioning that the service did not always fully pay off debts as expected, sometimes leading to increased stress, unresolved creditor issues, or even higher overall costs than anticipated.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as quick, helpful, and... See more

Service

People report positive experiences with service, often highlighting the quick resolution of issues and the... See more

Payment

Consumers find payment to be a negative and turbulent experience, with some reporting that their payments... See more

User experience

Users describe positive interactions with the user experience, highlighting how smooth and easy the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a relief to know that there was help available to me and so many options discussed. Ryan and Daniel were very compassionate and understanding they made the process so quick, I told them what I wa... See more

Rated 5 out of 5 stars

Amazing service. Communication was spot on. All advisors were extremely helpful and clear on how they explained things. Regular updates of how your debt is being managed and cleared. Helped me massive... See more

Rated 5 out of 5 stars

I want to say a big thank you to Wayne and Steve for all their help with my debt management plan. From the start they were both really kind, approachable, and understanding of my situation. They expla... See more

Rated 5 out of 5 stars

★★★★★ Excellent support – Wayne was brilliant I called MoneyPlus for debt help and spoke with Wayne. From the start he was calm, patient, and really took the time to listen to my situation. He... See more


Company details

  1. Debt Relief Service

Written by the company

With over 25 years of experience, MoneyPlus Advice has supported thousands of people in taking control of their finances and finding debt solutions that fit their needs. We’re here to guide you through a range of options to manage your debt effectively.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(337)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient, professional service which immediately makes you able to .... breathe easy ...

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Tony has been a tremendous help and…

Tony has been a tremendous help and gave me the confidence I needed for everything to be okay. Now, as my account manager, I couldn't be happier or more reassured that I am being looked after and receiving all the information and support I require.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Tony my account manager has been…

Tony my account manager has been incredible. He was incredibly friendly on the phone and made the whole process less daunting and easier! He made me laugh and I came off of the call feeling extremely more easy! He really is incredible and I am so grateful for the help! Thanks Tony!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic service

I spoke with Wayne today after a really stressful few months of worrying about debts. He was extremely patient, kind and understanding and clearly talked me through everything in detail. Can't thank him enough for all of his help today.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service.

Exceptional service.
Josh was professional and gentle.
Talked me though absolutely everything and put my mind at rest.
Highly recommend.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

I've been on a plan with Money Plus for…

I've been on a plan with Money Plus for a few years now and they have always been incredibly helpful. Sometimes there is a delay in responding to emails however any immediate problem can always be solved pretty quickly by calling them. One such occasion happened to me this week when I had a query about my balances and I was put through to Joshua P who was incredibly helpful, down to earth and gave me some really good advice. From my experience these guys are always trying to help you as their clients and not just trying to please the creditors. Hopefully I'll never need to use Money Plus again however I would recommend them to anyone who is in need of their services!

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

My person of contact was Wayne and he…

My person of contact was Wayne and he was absolutely brilliant. I have had so much stress over my debt for ages and he was thorough, explained everything clearly, understanding and gave me confidence that i will be debt free in 3 years. I can not thank him enough. Top service!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

I dealt with Jacob

I dealt with Jacob, he was professional, polite, empathetic, and realistic at no point did I feel stressed or upset he was a positive and reassuring about my situation. He took time to listen to me and come to a manageable outcome. He is a credit to your company and I will promote this company and in particular Jacob as he was so helpful and honest. Thank you jacob

September 29, 2025
Unprompted review

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