Moorfieldmotorservices Reviews 

8
TrustScore 2 out of 5

2.2

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Company details

  1. Auto Repair Shop
  2. Car Repair and Maintenance
  3. Car Service
  4. Mechanic

Information provided by various external sources

Moorfield Motor Services provide General Servicing and Repairs for new and used cars, ECU Remapping and Digital Mileage Correction in Kilmarnock, Ayrshire


Contact info

2.2

Poor

TrustScore 2 out of 5

8 reviews

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1-star

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2.2

All reviews

(8)

1 review in the last 12 months

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Rated 1 out of 5 stars

my clutch packed in

my clutch packed in, I had the car dropped off with them,. Then I was told it needed a whole new clutch assembly, master cylinder, slave cylinder, £1016! No other option so they did the work. Had to take it back to them as problem with gears, the mechanic looked at it and bled the clutch fluid, car running ok now. When I lifted the bonnet they hadn't replaced the plastic top engine cover. When I went back the mechanic looked at it ,I showed him the screw holes where it had been I told him that they would need to replace it and he said that they would and he would phone me. I didn't hear from them so I phoned them. The girl in the office said that she had forgot to call me. She then said that my model of car didn't have a black plastic top cover! A pack of lies. She is wrong but won't admit it. I'm taking this as far as I can. Do not go near this garage. Over priced, My wife and I are both pensioners and they knew I needed my car. They had it for a week Then they don't put all the pieces back onto the car. rip off!

March 2, 2026
Unprompted review
Rated 2 out of 5 stars

Slow service and very few updates

Had my car towed to Moorefield on 2nd January 2024. After 63 days we’ve finally been to pick the car up.
There seemed to be a lack of urgency in repairing the car, even though the bill was racking up considerably.
Every time the garage said they would update me about the issues/ongoing work they didn’t, I had to ring every time.
After over 2 months without our only car my partner rang up and seemed to gee them on a bit, as we were able to pick it up less than a week later.
The work was done and we have the car back now however if you need your car back in a reasonable time frame or you want regular updates on the status of your vehicle, this isn’t the garage for you.

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company he just doesn’t care…

Avoid this company he just doesn’t care anymore I put my car in yesterday they don’t even mot them they take it somewhere else the tell you it’s failed on exactly the same thing as last year when I should have been advised to have both sides changed (rear suspension springs) and then tell you it’s £124 with the mot but charge you £164 and tell you the paperwork is in the car not no receipt nothing as I said he just doesn’t care anymore to interested in rally driving will be looking for a real garage in the future!!!

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

I have nothing but praise for this…

I have nothing but praise for this company. On 3rd of March my motor home went in to have a new ECU fitted and the heater fixed. Today, 10th of March it was back in this time for a new front spring. My van was returned to me fixed. The cost was allot less than expected and the interior was clean and tidy with no oily mess on the interior. I won't take my vehicles anywhere else. Thanks lads.

March 10, 2022
Unprompted review
Rated 1 out of 5 stars

Made Car Worse instead of Fixing it

Took the car in to get the water pump fixed, upon collecting the car our bill was suddenly double what we'd been quoted and told that actually we need a new starter motor now too and wanted to do that there and then. There had been absolutely no problems with the starter motor prior to this and when car had previously been at a different mechanic this was never mentioned, so we declined.

Today the car is now stuck in a car park due to the starter motor suddenly blowing.
So we paid £310 to get one problem fixed and came away with a whole new costly problem - which he wanted to charge us to do of course.

The next day, now after having 2 mechanics look all round the car, one which worked for Ford, I can now confirm that the starter motor has been purposely broken. The connection has been smashed with a hammer and starter motor rammed back in.

We took the car in with a leak. He has apparently fixed the water pump. The car is still leaking from the same place it was when we took it in. It is also now a write off and we are going to have to get a new car while going down the route of small claims court. Thankfully the phone call where he quoted £160 was recorded.

AVOID LIKE THE PLAGUE!!!

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Booked my car as it had been misfiring and losing power (feared the worst as BMWs are usually expensive to get fixed). Left it with Stuart who did a brilliant job servicing the EGR and other parts and the car is now running better than when I bought it 6 years ago, great work at a reasonable price.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Amazing service.. This is the only garage to rectify my issue with my van.. it’s now driving like a new van.. can’t believe how quick and efficient these guys are with reasonable prices...

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Had an ECU problem with my 5 year old…

Had an ECU problem with my 5 year old motorhome, so much so that it failed an MOT. I was at a loss of where to take it due to its size,7meters, when I was given the name of Stuart Wiseman at Moorefield motor services. Took it along this morning and he not only repaired the ECU he cleaned the oil stain from the side of the front seat ( deposited there by a previous so called expert ). I will be taking all my vehicles to Moorfield in the future. Don't go anywhere else if you are in and around North or East Ayrshire.

September 1, 2020
Unprompted review

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