More Than Accountants Reviews 

780
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the dedicated team for providing exceptional support and making the onboarding process smooth and straightforward. People highlight that accounting matters are handled with great attention to detail, keeping everything accurate and well-organized. Advisors are always available to answer questions quickly, ensuring clients feel fully supported throughout the year. Some reviewers were not happy with communication issues, noting language barriers or difficulties in understanding their assigned advisors. Certain customers also expressed frustration regarding mistakes made by outsourced teams and unexpected financial penalties.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting prompt responses and stress-free account management.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and approachable teams... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the fast and efficient... See more

User experience

Customers had positive experiences with user experience, finding the overall onboarding and accounting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Nalayn and team highly enough. The advice is incredibly personalised and tailored to your specific situation, rather than a one-size-fits-all approach. The team is always available w... See more

Company replied

Rated 5 out of 5 stars

Abdul at More Than Accountants has been handling our monthly payroll, and he has been exceptional. He is always friendly, patient, and extremely efficient. Nothing is ever too much trouble, and he co... See more

Company replied

Rated 5 out of 5 stars

All I can say is that More Than Accountants are amazing. My Accountant Irfan is always available and always happy to explain things to me helping me to understand what is needed. Extremely patient wit... See more

Company replied

Rated 5 out of 5 stars

My experience of More Than Accountants has been very good. They always answer the phone promptly and politely and are very helpful. Sahaa has just completed my tax return for me and has been very pl... See more

Company replied


Company details

  1. Accountant
  2. Chartered Accountant

Written by the company

Offering accountancy services for a monthly fee


Contact info

4.9

Excellent

TrustScore 5 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(780)

198 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Accountant for LTD property company

I have a LTD company for my rental properties and needed a new accountant. I was nervous at first with MTA as I had seen some a couple of negative reviews amongst many good reviews. From the start it has been a simple and efficient experience. From Melissa answering all my queries before commiting, to Sami (my accountant) promtly compliling my company returns and answering any questions. Up until now, I only have positive things to say. I would reccomend to read the T's & C's before committing or just asking questions before committing. Overall, I would reccomend MTA to anyone looking for an accountant.

August 3, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for giving More Than Accountants the opportunity to support you and for sharing such a balanced and thoughtful review.

We’re really pleased that Melissa was able to answer your questions and give you the reassurance you needed before joining us, and that Sami has continued that positive experience with prompt and efficient support.

We completely agree that asking questions and understanding the terms before committing is important, so we’re always happy to clarify anything prospective clients are unsure about.

Thank you for putting your trust in us and for your recommendation. We look forward to continuing to support you and your property company!

Rated 5 out of 5 stars

Excellent Service – Highly Recommended

I recently moved to More Than Accountants, and the experience has been excellent from start to finish.

One of the biggest differences has been the level of communication. Rather than relying solely on emails, they arranged audio calls to go through our accounts, explain everything clearly, and answer any questions we had. Having the opportunity to speak directly with Sami and discuss things in detail has made a huge difference and given us much greater confidence.

During their review of our accounts, Sami also identified and corrected a number of mistakes that had been made previously, ensuring everything was accurate and up to date.

Sami has been professional, knowledgeable, responsive, and genuinely helpful throughout the entire process. I now have complete confidence that my business finances are being looked after properly.

I would highly recommend More Than Accountants and Sami to anyone looking for an accountant that offers excellent service, expert advice, and outstanding client support.

July 31, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for such a fantastic and detailed review! We’re delighted that your move to More Than Accountants has been such a positive experience.

Good communication is incredibly important to us, so it’s great to hear that being able to speak directly with Sami and talk through your accounts has given you greater clarity and confidence. We’re also pleased that his review was able to identify and resolve previous issues and get everything up to date for you.

We’ll make sure Sami sees your wonderful feedback. Thank you for trusting us with your business finances and for such a strong recommendation!

Rated 5 out of 5 stars

It’s been a great service

It’s been a great service - thank you Ali zaib

August 3, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for the great feedback, Stuart! We’re so pleased you’ve been happy with the service you’ve received. We’ll make sure your thanks are passed on to Ali Zaib!

Rated 5 out of 5 stars

Reliable worry free accounting

Reliable worry free accounting. Hasrat and the team have always been on hand to make accounting something I never need to worry about. As a busy business owner it is great to have your support as we grow.

July 31, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for the lovely feedback! Knowing that we’ve been able to take the worry out of accounting and give you more time to focus on growing your business is exactly what we aim for.

We’ll be sure to pass your kind words on to Hasrat and the team. We’re really pleased to be supporting you on your journey and look forward to seeing the business continue to grow!

Rated 5 out of 5 stars

Arisha is great

Arisha is great! She has been very supportive for my two start up companies.

July 29, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your lovely feedback! It’s great to hear that Arisha has been such a valuable source of support while you’re building your two new businesses. We’ll be sure to pass your kind words on to her, and we look forward to supporting both companies as they grow!

Rated 5 out of 5 stars

Great accountancy service

Great accountancy service. Abdul in Payroll and Nadia, Callum and Nathan in accounts are great!

July 29, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thanks so much for the great review, Tim! It’s fantastic to hear that you’ve had such a positive experience across both our payroll and accounts teams. We’ll make sure Abdul, Nadia, Callum and Nathan all receive your lovely feedback. We really appreciate your support!

Rated 5 out of 5 stars

Abdul, Nalayn and Team

Abdul, Nalayn and all the team have been a great help since we started our business. Customer service is excellent, and all our questions are answered quickly. They always let us know what we need to be doing to keep on top of our accounts and have been a huge help. Thank you!

July 24, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for the wonderful feedback! We’re so pleased to have been part of your journey since starting your business and to hear that you’ve felt well supported along the way.

Keeping you informed, answering questions quickly and helping you stay on top of everything is exactly the service we want to provide. We’ll be sure to share your kind words with Abdul, Nalayn and the rest of the team. Thank you for choosing More Than Accountants!

Rated 5 out of 5 stars

Reliable, responsive accountants for my small business.

Fantastic accountants who I have relied on for multiple years. My accountant Mishal goes above and beyond to help me understand the complexities of my books and how to best position myself when it comes to taxes.

As a self-employed director of a limited company, having someone like Mishal in my corner is invaluable!

Awesome, reliable service. Always super responsive. On hand whenever you need them!

July 23, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

What a fantastic review, thank you! It means a lot to know that you’ve trusted More Than Accountants with your business for several years and continue to value the support you receive.

We’re especially pleased to hear how much of a difference Mishal has made by helping you understand your accounts and tax position, rather than simply dealing with the numbers. We’ll make sure your brilliant feedback is passed on to her.

Thank you for your continued loyalty and support!

Rated 5 out of 5 stars

Thanks Ahzam and MTA for making my life much easier!

Ahzam at MTA has made my company year-end process completely seamless twice now. Very happy to help me understand the details and quick to answer my questions. Thanks Ahzam and MTA for making my life much easier!

July 22, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

It’s great to hear that Ahzam has made your year end process so straightforward, not just once but twice! Thank you for taking the time to share your experience, Emma.

We know how valuable it is to have someone who explains things clearly and is there when questions come up. We’ll make sure Ahzam sees your lovely feedback. Here’s to making many more year ends just as seamless!

Rated 5 out of 5 stars

I've been using More Than Accountants…

I've been using More Than Accountants for some years now and all I can say is, they are a thoroughly professional company. I'm so impressed with each person I deal with and Duua and Mishal have been outstanding from day one. Good service is rare these days in business but these people have it down to a T. Well done and thank you so much for the excellent work you do for me.

July 22, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your continued support over the years! Receiving feedback like this from a long-standing client really does mean a lot to the whole team.

We’re delighted that Duua and Mishal have consistently provided such an excellent level of service from day one, and we’ll make sure your wonderful comments are shared with them both.

Thank you for trusting More Than Accountants with your business. We really appreciate it!

Rated 5 out of 5 stars

We have had a fantastic experience…

We have had a fantastic experience working with Eiman at More Than Accountants. When it comes to accounting, attention to detail is everything, and Eiman is truly meticulous. She handles our accounts with the utmost care, precision, and efficiency. On top of her exceptional skills, she is an absolute pleasure to work with. She makes what can often be a stressful process smooth, stress-free, and easy to understand. Highly recommended to anyone looking for a reliable and top-tier accountant!

July 21, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

What a wonderful review, thank you! We’re delighted to hear that Eiman’s attention to detail and care has given you such confidence in the way your accounts are handled.

Making accounting feel straightforward and taking away some of the stress is a huge part of what we aim to achieve for our clients. Eiman will be thrilled to receive your fantastic feedback.

Thank you for the recommendation and for choosing More Than Accountants!

Rated 5 out of 5 stars

Recommended Accounting Service

I have found Ali and More Than Accountants a reliable partner. Their service is professional and Ali is seemingly always available to provide a speedy response to any questions that we have, whether it is Xero, Corporation tax or VAT related, Ali is there to help.

July 20, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your kind review! We're delighted to hear that you've found More Than Accountants to be a reliable partner for your business.

It's particularly pleasing to hear that Ali has been able to provide the prompt support and guidance you need across Xero, Corporation Tax and VAT matters. We'll be sure to pass your feedback on to him.

Thank you for your continued trust in our team. We look forward to supporting your business for many years to come.

Rated 5 out of 5 stars

Great service from Salman and the team…

Great service from Salman and the team - really thorough and helpful team.

July 20, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thanks so much for the great feedback! We’re really pleased to hear that Salman and the team have been thorough and helpful throughout. We’ll be sure to pass your kind words on to them. Thanks for choosing More Than Accountants!

Rated 5 out of 5 stars

Mobeen is efficient of More Than…

Mobeen is efficient of More Than Accounts is professional, and incredibly helpful. He makes sure everything is completed in a timely manner and always keeps me updated throughout the process. His attention to detail and willingness to help make sure that my experiences are smooth and stress-free is so helpful.

July 17, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your wonderful 5-star review, Adeola. We’re delighted to hear that Mobeen has been professional, efficient and helpful, keeping you updated and ensuring everything is completed on time. We’ll be sure to pass your kind feedback on to him!

Rated 1 out of 5 stars

Watch yourself with these cowboys who…

Watch yourself with these cowboys who outsource all their work. A full experience write up to follow. Including being published over 200 blogs. Now trying to get review deleted. No I wont remove it you are money grabbers who get important things wrong with your outsourced teams from all over random places who forget anything about the company they are handling. Their teams hound you like vultures. In fact worst Company I have ever dealt with in 20 years of business do not sign up!

July 16, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

We are sorry to read your review. We believe this may relate to a matter currently being addressed directly; however, client confidentiality prevents us from discussing individual circumstances publicly. We take all concerns seriously and would welcome the opportunity to investigate the issues raised fully. Please contact our Head of Operations, Sally Thornton, at sally.thornton@morethanaccountants.co.uk or call her on 0161 804 0808 so this can be addressed directly.

Rated 5 out of 5 stars

I’ve been very happy with the service I…

I’ve been very happy with the service I have received over the last few years.
The response time to enquiries is excellent and the information provided is clearly stated and easily understood.

July 16, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you so much for your 5* review Dave, and for your continued support over the last few years. We’re delighted to hear that you’ve been happy with our service and have found our responses prompt, clear and easy to understand. We really appreciate your feedback.

Rated 5 out of 5 stars

Always the best service from these…

Always the best service from these guys, particularly Ahzam Nadeem. Super helpful and fast to respond.

July 15, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Thank you for your review Brad. We’re delighted to hear that you’ve received such excellent service from Ahzam and that he has always been helpful and quick to respond. We’ll be sure to pass your kind feedback on to him.

Rated 5 out of 5 stars

Abdul Moiz is fantastic

Abdul Moiz is fantastic. I can’t recommend his service enough. He is professional and takes the time to make sure that you are getting the right information needed to understand your business as well. Staying compliant is essential to your business’s success and Abdul stresses this and helps with this in each step in the accounting process.

July 14, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

It’s wonderful to hear how highly you value Abdul’s support, Joshua. His professional approach and commitment to providing clear, accurate information are a real asset to our team. We’re especially pleased that he has helped you understand your business while guiding you through each stage of the accounting and compliance process. We’ll make sure your fantastic feedback is passed on to him.

Rated 5 out of 5 stars

Having spent years with accountants…

Having spent years with accountants that only delivered finalised accounts at the last minute morethan have totally changed how I view the accounting process. They respond immediately to queries even if it’s an acknowledgment of email received. And deliver accounts many months before statutory deadline. This year Suban was excellent in sorting and organising some tricky issues I had created concerning API linked programmes to Xero and made it seamless going forward. So overall service and delivery has been 100%

July 13, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

We’re delighted to have changed your experience of the accounting process for the better. Providing prompt communication and completing accounts well ahead of statutory deadlines are both extremely important to us. It’s also great to hear that Suban resolved the issues with your Xero linked programmes and made the process seamless going forward. We’ll be sure to pass your excellent feedback on to him and the wider team.

Rated 5 out of 5 stars

Nalayn was excellent

Nalayn was excellent dealing with our issues.
He chased us up several times for deadlines and kept us fully informed along the way.
Our previous accountants were slow providing access within the timeframe needed so he worked out a workaround to ensure all requirements were met well within the timeframe we had

July 6, 2026
Unprompted review
More Than Accountants logo

Reply from More Than Accountants

Kevin, it’s great to hear that Nalayn provided such proactive support, kept you fully informed and ensured everything was completed within the required timeframe. Finding an effective workaround despite delays outside his control reflects the level of service we aim to provide. We’ll be sure to share your kind feedback with him.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look