Morgan Sloane Chartered Surveyors Reviews 

541
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers note that the booking process is exceptionally straightforward, allowing them to easily secure appointments at convenient times. Clients frequently point out how seamless and efficient the entire arrangement is from start to finish. Reviewers are consistently impressed by the staff members, describing them as extremely helpful, friendly, and thoroughly professional during every interaction. People also highlight the remarkable response times, noting that emails are answered swiftly and valuation reports are delivered much faster than expected. Overall, individuals feel well-supported and confident in recommending these dependable surveying services to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt delivery of valuation and... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt communications and a helpful... See more

Response time

Reviewers express great satisfaction with the response time, highlighting prompt communications and fast... See more

Customer service

Consumers find customer service to be exceptionally positive and efficient. Reviewers frequently highlight... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the entire procedure is remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent and fast service. We made a phone call on Thursday before the Bank holiday and it's done and dusted within 7 days . 👍. Lucy was very helpful , cheerful and informative regarding of wha... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very easy to get a quote and to book an appointment. We required a RICS valuation for probate. I went online to carry out a search for probate valuation and found out that... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Morgan Sloane Chartered Surveyors. Communication by email was incredibly fast, and every question I had was answered clearly and professionally. The whole process was... See more

Company replied

Rated 5 out of 5 stars

The service received was prompt and professional. I was contacted straight away, costs given upfront and not deviated from. The booking in process was easy and was great to know they also did a Saturd... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Home Inspector
  3. Real Estate Appraiser
  4. Real Estate Surveyor
  5. Surveyor

Written by the company

Morgan Sloane are an independent SME firm of Chartered Surveyors providing residential property valuations, condition surveys and associated services. Our team is led by Paul Holford FRICS who qualified as a Chartered Surveyor in 1999 and formed Morgan Sloane Limited in 2012. Morgan Sloane are RICS Registered Valuers, regulated by the Royal Institution of Chartered Surveyors (RICS) and members of the Association of Leasehold Enfranchisement Practitioners (ALEP), the Independent Surveyors & Valuers Association (ISVA) and the Residential Property Surveyors Association (RPSA) so you can rest assured that we’ll handle your needs with the utmost professionalism and diligence. Our team of Chartered Surveyors provide a fast, efficient and cost-effective service that is tailored to every client. Our reports are carefully researched to provide an accurate response to our client’s needs. As a small family owned business we are really proud to be one of the top rated firms of Chartered Surveyors on Trustpilot and have hundreds of five star reviews please take the time to check out our previous customers experience. Call us today for free on 0800 161 5767 or send us an email to info@morgansloane.co.uk


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

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5.0

All reviews

(541)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and reliable service

I had a very good experience with Morgan Sloan Limited for my property valuation. From my first call, everything was handled professionally and very efficiently.
The process was quick, well organised, and exactly as explained to me. The surveyor, Maria Jacob, was lovely, very professional, and helpful throughout. The report was completed and delivered on the promised date (23/02/2026), and it was successfully accepted by Help to Buy with no issues.
I’m very pleased with the service and would definitely recommend them.

February 23, 2026
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Reply from Morgan Sloane Chartered Surveyors

Thanks for that amazing review, I will certainly pass your comments on to Maria, do let us know if you have any questions or if you need to utilise the free extension in 3 months time. Best wishes, Paul

Rated 5 out of 5 stars

Very reliable

Very reliable, good time keeping for my survey appointment, overall satisfactory.

February 16, 2026
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the kind review, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Very helpful and professional the way…

Very helpful and professional the way things should be done thanks

June 15, 2025
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your feedback Helen, do let us know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Friendly professional…...

Friendly approach with professional manners. Clear option presented from the start. Punctual on the day of the survey, Informative and detail explained with patient of the process from start to finish. Thanks.

January 26, 2026
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback, do let me know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Easy and stress free booking

Easy and stress free booking, the lady i spoke to (Lucy) was amazing, extremely informative and was keen to make sure I knew everything I needed to know regarding my situation! The surveyor (Maria) was also really friendly, very professional and courteous!

January 12, 2026
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your great feedback, I will pass it on to both Lucy & Maria, do let us know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

RICS valuation

We used Morgan Sloane to obtain a RICS valuation report.
Very helpful & so quick from getring us booked in & to receiving our report.
Can't fault them

January 12, 2026
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the feedback Mark, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Excellent valuation of detached house

I needed an open market value of a family property and obtained quotes from several firms of surveyors. Morgan Sloane were the quickest to respond and joint cheapest. The whole process of appointing them was quick and simple and a surveyor visited within a week. The valuer was professional and very thorough, and I received the report the day after the survey! Altogether very impressed with the quality, speed and professionalism of Morgan Sloane.

December 11, 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Matthew, thanks for the kind review and if you have any queries or questions please do not hesitate to ask, best wishes, Paul

Rated 5 out of 5 stars

The Morgan Sloane team were great

The Morgan Sloane team were great, speedy and gave me plenty of insights and information on the process for my survey requirement. Highly recommend the team.

December 11, 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi, thanks for your great feedback, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Great customer service and would recommend

Great customer service . From first phone call to booking to report, all great. Good communication, fast report the next day.

November 25, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great review, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Great service- thank you.

Great service- thank you.
Quick, knowledgeable and helpful team. Reasonable price for our RICS survey and pleased with the fair valuation on our home which we needed to pay off our help to buy loan

November 25, 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Charlotte, thanks for your kind review, do let us know if you need to take advantage of the free 3 month extension when the time comes, best wishes, Paul

Rated 5 out of 5 stars

Great Company and very professional

Great Company and very professional. Great value for money and proximity to us. Thanks again everyone for your help on our remortgage.

November 24, 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Patrick, thank you for the great review, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Good experience

This is my second time using Morgan Sloane for a RICS valuation.

They are delight to work with.

The survey was booked as soon as possible and they were quick to respond to my emails.

Aaron carried out the survey. As before he was on time and respectful.

The report was produced within three days. Overall an excellent experience.

November 13, 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Mizan, thanks for your kind words, I will pass them on to Aaron, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Great service from Morgan Sloane

Great service from Morgan Sloane. Quick response from any email and we had our property valued within a couple of days and the documents arrived a couple of days later!! Excellent service. Thank you.

November 2, 2025
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

Hi Adam, thanks for the kind review, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Morgan Sloane are fantastic and I…

Morgan Sloane are fantastic and I wouldn’t hesitate to recommend them to anyone. From the first day, they couldn’t have been more helpful in completing our valuation. Always around to answer questions, providing a prompt and professional service, and going above and beyond to ensure we were 100% happy, the whole team are brilliant. Thank you!

July 11, 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Alex, thanks for your review, please do let us know if you have any further questions, best wishes, Paul

Rated 5 out of 5 stars

Received an excellent service

Received an excellent service, staff and surveyor were all so helpful

October 20, 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback Sue, let us know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Paul and Lucy were very professional…

Paul and Lucy were very professional and extremely helpful, and have no hesitation to recommend them.

October 8, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your feedback Duarte, please don't hesitate to get in touch if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Would highly recommend

Everyone encountered was friendly and professional, the advice was clear and detailed and the service (a probate valuation) was sent through the next day. Brilliant service.

September 30, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your review Cathi, do let us know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Quick evaluation report.The surveyor…

Quick evaluation report.The surveyor was very professional .Admin staff very friendly and knowledgeable.Good price

September 30, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great review Zarah, do let us know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Very good customer service

I recently engaged with Morgan Sloane after having difficulties with another valuation firm. Not only did they recognise the urgency and proritise my survey but they were very clear and made me feel valued. They were also honest about the process and very thorough!

September 10, 2025
Unprompted review
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Reply from Morgan Sloane Chartered Surveyors

thanks for the feedback Fraser, I'm glad we could assist. Do let us know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

A job well done!

I initially selected Morgan Sloane for my RICS valuation solely based on the best price. I’m so pleased I did; these people are the best. They’re pleasant, professional, easy to work with....and they gave me the best price ;-) Julie was a delight getting it arranged, and Paul was a pleasure when he came to perform the valuation. He completed the survey efficiently and had the report to me the next day. I couldn’t have asked for a better job. Thanks, guys, for a job well done!

September 24, 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Joel, thanks for the great review, much appreciated, I will pass your comments on to Julie as well, let me know if you need anything else, best wishes, Paul

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