Morgan Sloane Chartered Surveyors Reviews 

541
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers note that the booking process is exceptionally straightforward, allowing them to easily secure appointments at convenient times. Clients frequently point out how seamless and efficient the entire arrangement is from start to finish. Reviewers are consistently impressed by the staff members, describing them as extremely helpful, friendly, and thoroughly professional during every interaction. People also highlight the remarkable response times, noting that emails are answered swiftly and valuation reports are delivered much faster than expected. Overall, individuals feel well-supported and confident in recommending these dependable surveying services to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt delivery of valuation and... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt communications and a helpful... See more

Response time

Reviewers express great satisfaction with the response time, highlighting prompt communications and fast... See more

Customer service

Consumers find customer service to be exceptionally positive and efficient. Reviewers frequently highlight... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the entire procedure is remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent and fast service. We made a phone call on Thursday before the Bank holiday and it's done and dusted within 7 days . 👍. Lucy was very helpful , cheerful and informative regarding of wha... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very easy to get a quote and to book an appointment. We required a RICS valuation for probate. I went online to carry out a search for probate valuation and found out that... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Morgan Sloane Chartered Surveyors. Communication by email was incredibly fast, and every question I had was answered clearly and professionally. The whole process was... See more

Company replied

Rated 5 out of 5 stars

The service received was prompt and professional. I was contacted straight away, costs given upfront and not deviated from. The booking in process was easy and was great to know they also did a Saturd... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Home Inspector
  3. Real Estate Appraiser
  4. Real Estate Surveyor
  5. Surveyor

Written by the company

Morgan Sloane are an independent SME firm of Chartered Surveyors providing residential property valuations, condition surveys and associated services. Our team is led by Paul Holford FRICS who qualified as a Chartered Surveyor in 1999 and formed Morgan Sloane Limited in 2012. Morgan Sloane are RICS Registered Valuers, regulated by the Royal Institution of Chartered Surveyors (RICS) and members of the Association of Leasehold Enfranchisement Practitioners (ALEP), the Independent Surveyors & Valuers Association (ISVA) and the Residential Property Surveyors Association (RPSA) so you can rest assured that we’ll handle your needs with the utmost professionalism and diligence. Our team of Chartered Surveyors provide a fast, efficient and cost-effective service that is tailored to every client. Our reports are carefully researched to provide an accurate response to our client’s needs. As a small family owned business we are really proud to be one of the top rated firms of Chartered Surveyors on Trustpilot and have hundreds of five star reviews please take the time to check out our previous customers experience. Call us today for free on 0800 161 5767 or send us an email to info@morgansloane.co.uk


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

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5.0

All reviews

(541)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Morgan Sloane

Great experience with Morgan Sloane. Really efficient and always quick responses. Highly recommend

June 23, 2025
Morgan Sloane Chartered Surveyors logo

Reply from Morgan Sloane Chartered Surveyors

Thanks for the kind review Charlotte, much appreciated. Do let us know if you have any queries.

Rated 5 out of 5 stars

The surveyor was very polite

The surveyor was very polite, answered questions and was super quick and focused.

June 20, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback Poonam, do let us know if you have any questions. Best wishes, Paul

Rated 5 out of 5 stars

Excellent service and price

Excellent service and price. Got the report back very quickly. Would recommend

June 17, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the feedback Debbie, just let me know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

We have had an excellent business…

We have had an excellent business relationship with Morgan Sloane for several years and I cannot recommend the firm highly enough!

June 13, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your continued support David, it is much appreciated, best wishes, Paul

Rated 5 out of 5 stars

Fantastic company

Fantastic company, nothing was to much trouble. They keep you informed all the way through the process

June 11, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks Darragh, appreciate the kind words. Do let me know if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Good, reputable firm

Good service, would use again

May 28, 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the feedback Ben, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Great experience

Friendly surveyor and comprehensive report.

May 28, 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the positive feedback, do let us know if you have any queries, all the best, Paul

Rated 5 out of 5 stars

Excellent and rapid communication

Excellent and rapid communication from initial contact to the survey taking place and report delivery.
A five star service.

May 7, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for your great feedback, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Gteat communication throughout and…

Gteat communication throughout and quick turnaround

May 8, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the kind review Olga, glad we could help you out with your valuation, do let me know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Professional and efficient

Quick and friendly responses from the customer service team and the surveyor who visited our property was very professional.

April 17, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for you kind feedback, I'll be sure to let the team know, don't hesitate to ask if you have any queries, best wishes, Paul

Rated 5 out of 5 stars

Morgan Sloane was very prompt and…

Morgan Sloane was very prompt and Pavlos was very thorough with the survey. Overall, the experience was good.

April 17, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Lease Extension Valuation

Paul was extremely professional in understanding our brief and providing us with exactly the right information that we needed to make a decision.

I would have no hesitation in using their firm again and recommending them to a friend

April 10, 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Guy, thanks for your feedback, glad we could help you out in this case and should you have any queries or follow up questions please do not hesitate to ask, best wishes, Paul

Rated 5 out of 5 stars

Excellent

Quick, efficient, knowledgeable and reliable. Would definitely recommend!

April 4, 2025
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Reply from Morgan Sloane Chartered Surveyors

Hi Grace, thanks for the feedback, let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Great service

Great service, was quick to get an appointment, very nice guy, and the report had much more detail than I expected. Highly recommend.

April 9, 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for that feedback, do let us know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Excellent service

Excellent service. Polite and very helpful through the booking process. Survey was on time and careful and the report was very prompt.

April 3, 2025
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Reply from Morgan Sloane Chartered Surveyors

thanks for the great feedback Stuart, much appreciated, let me know if you have any questions, best wishes, Paul

Rated 5 out of 5 stars

Amazing Experience!

I arranged a damp and timber survey and report for my son and daughter-in-law. The whole experience was amazing! Lucy helped me with numerous queries I had prior to booking the survey. The Surveyor arrived at the property on the Friday and the report, with recommendations, was emailed over to us on the Monday. Absolutely first class service!

March 24, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for that great feedback, we're glad we could help, do let us know if there are any further questions, best wishes, Paul

Rated 5 out of 5 stars

Found them extremely professional and…

Found them extremely professional and efficient. The information provided was clear and factual.

March 28, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the great feedback Stephen, feel free to give the surveyor a call directly if you need any aspect explained further. Best wishes, Paul

Rated 5 out of 5 stars

Would definitely recommend!

From start to finish,I was given excellent service, from speaking to the lady on the phone , to arrange the time for the survey , to the surveyor keeping me up to speed after he had been to the property.
Faultless !!!

March 21, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the feedback Pat, we really appreciate it, let me know if you need anything else, best wishes, Paul

Rated 5 out of 5 stars

Probate survey

A Very professional inspection and comprehensive report taking into account the build construction and condition of the property surveyed

March 21, 2025
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Reply from Morgan Sloane Chartered Surveyors

Thanks for the feedback David, I hope the report proves useful, if you have any further queries please do not hesitate to let me know, best wishes, Paul

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