Moriarty Law Reviews 

544
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff members for being exceptionally polite, understanding, and patient when helping individuals navigate stressful financial circumstances and debt inquiries. Reviewers consistently appreciate the professional service provided and note how remarkably straightforward it is to establish affordable payment plans without experiencing any harsh judgment. However, some customers also noted experiencing frustratingly long waiting times on the phone before finally getting through to representatives to discuss their accounts. A small group of reviewers mentioned encountering rude agents who completely lacked empathy or proper understanding during these difficult calls.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, patience, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication is consistently great and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, polite, and efficient... See more

Payment

Reviewers mention positive feedback about payment and express appreciation for the supportive staff.... See more

Customer communications

People report ambiguous experiences with contact, noting both daunting feelings when calling and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was dealing with Moriarty Law for long time. I had a lot of issues financially. Thank you so much to all litigation caseworkers working with my case. Especially for Abdul, very understanding and act... See more

Company replied

Rated 5 out of 5 stars

I just spoke with Luke from Moriarty Law regarding my debt with Scottish Power, which built up during a period where I was unaware I even had an outstanding debt. Luke was completely understanding a... See more

Company replied

Rated 5 out of 5 stars

After struggling to get through on line (for some reason my date of birth 01 10 1963 #) was not recognised by the system I called and spoke to Ryan. Ryan was the consummate professional who very kindl... See more

Company replied

Rated 5 out of 5 stars

Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got m... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

544 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(544)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Needed to clear a debt i had forgotten…

Needed to clear a debt i had forgotten about, Aimee was really helpful in sorting out a payment plan. She was also really nice, calm and could have a laugh with as it helped calm the nerves since I felt bad and wanted to clear the last debt since i had originally struggled clearly debt and loans. So also just want to thank her for understanding and being rather chill! Its much appreciated.

February 5, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Shaun,

Thank you so much for your kind review.

We are so pleased to hear of your positive experience with Aimee, and so glad that she was able to put you at ease whilst finding a resolution for you.

We strive for a high level of customer service and are glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Kamran was absolutely amazing super…

Kamran was absolutely amazing super helpful and friendly

February 4, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Lilli,

Thank you so much for your review.

We are so pleased to hear of your positive experience with Kamran, and so glad he was able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I spoke to Luke today he put me at ease…

I spoke to Luke today he put me at ease straight away he was very knowledgeable and professional and extremely helpful, don't delay speak to Luke today.

February 4, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Michelle,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Luke today, and so glad he was able to help & put you at ease.

Please do not hesitate to reach out again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 4 out of 5 stars

Very understanding and helpful.

Very understanding and helpful.

February 3, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Jamie,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Ian;

Please do not hesitate to contact us again if any further support is required.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I had a really great experience

I had a really great experience; I was helped in a special way and received excellent service from Chris. He is an outstanding professional. An exemplary company in the UK. Congratulations.

January 26, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Josias,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Chris, and so glad that he was able to provide the right help & support for you.

We strive for a high level of customer service and are so pleased that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Mário was great

I spoke with Mario today, he was so helpful and I was able to get everything in place in a way that felt manageable.
Great customer service, really clear with everything and nice to have such a kind voice on the end of the phone.

January 28, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Mariana,

Thank you so much for your review.

We are so pleased to hear how Mario helped you in a way that felt manageable for you.

Please do not hesitate to reach out again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was very understanding and very…

Chris was very understanding and very helpful

January 28, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Jason,

Thank you so much for your review.

We are so pleased to hear of your positive experience with Chris and so glad that you found him to be helpful and understanding.

We strive for a high level of customer service and are so glad that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

the best agent I’ve met

the best agent I’ve met. Thanks, Chris. Kind regards Bianca

January 22, 2026
Unprompted review
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Reply from Moriarty Law

Hi Danisi,

Thank you so much for your review.

We are so pleased to hear of your experience with Chris.

We strive for a high level of customer service and are so glad that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very helpful and organised thankyou

January 22, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Keith,

Thank you so much for your review.

We are so pleased to hear of your positive experience with us and so glad we were able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I found the telephone representative Helpful

I found the telephone representative, Mustafa, polite, respectful, efficient. He was understanding and helpful within the confines of the company's policy and the circumstances.

January 21, 2026
Unprompted review
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Reply from Moriarty Law

Hi Robert,

Thank you so much for taking the time to leave a review.

We are very pleased to hear of your positive customer experience with Mustafa.

We strive for a high level of customer service and are glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Helpful

Ian, what a lovely man helping through the process from a phone call today explaining everything and even offering to help me more.

Thanks Ian

January 21, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Warwick,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Ian and that he was able to help you.

We strive for a high level of customer service and are so glad that this was provided.

Kindest Regards,
Moriarty Law.

Rated 5 out of 5 stars

Very good customer service very good

Very good customer service very good

January 20, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Manoj Kumar,

Thank you so much for your review.

We are so pleased to hear of your positive experience with Mustafa.

Please do not hesitate to contact us again if further support is required.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very helpful and friendly helped get me…

Very helpful and friendly helped get me back on track

January 19, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Emma,

Thank you so much for your review.

We are so pleased to hear of your positive experience with us and so glad you are back on track.

Please do not hesitate to reach out again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Luke was very professional

Luke was very professional, understanding, kind and helpful. A credit to the company.

January 19, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Lauren,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Luke and so glad you found him to be kind and helpful.

We strive for a high level of customer service and are glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Just like to say a BIG Thank you to…

Just like to say a BIG Thank you to James R. You are very polite and have super customer service skills.
I was having a very bad morning trying to sort out all my bills, and everyone I spoke to was being horrible on the other side of the phone.
James R was the only one who understood and spoke to me nicely and also sorted out my issues.
Thank you James. Truly appreciate it.

January 19, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Lovely,

Firstly, thank you so much for taking the time to leave a review.

And secondly, we are so pleased to hear of your experience with James; We are so glad he was able to help you and show understanding and kindness.

We strive for a high level of customer service so are pleased to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris the great mate!

Great initial conversation with Chris very friendly and understanding which put me at ease. Sorted out my issues quickly which helps when you suffer from anxiety. Thanks Chris!

January 13, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Leona,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Chris and so glad that he was able to find resolution for you and put you at ease.

Please do not hesitate to contact us in future if any further support is required.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

The employee Aimee was very helpful and…

The employee Aimee was very helpful and made me feel very comfortable as I was a bit stressed seeing a CCJ letter, we resolved it quick an easy, now I'm feeling a lot better, thanks again for your help with this.

January 12, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Kyle,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your positive experience with Aimee and so glad that she was able to provide resolution for you & put your mind at ease.

Please do not hesitate to contact us again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Ryan was an absolute gem

Ryan was an absolute gem! Very supportive and helpful! Made me feel very positive.

January 8, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Matthew,

Thank you so much for taking the time to leave a review.

We are so thrilled to hear that Ryan was able to help whilst making you feel supported and positive.

We strive for a high level of customer service and are so glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

We communicated well

We communicated well and the matter is settled…..

January 8, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Innocent,

Thank you so much for taking the time to leave a review; We are so pleased to hear that Kamran was able to find resolution for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Mario

Mario, Fantatic Guy handled my needs perfectly

January 7, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Christian,

Thank you so much for your review - we are so glad to hear Mario was able to help you.

Kindest Regards,
Moriarty Law

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