Moriarty Law Reviews 

544
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff members for being exceptionally polite, understanding, and patient when helping individuals navigate stressful financial circumstances and debt inquiries. Reviewers consistently appreciate the professional service provided and note how remarkably straightforward it is to establish affordable payment plans without experiencing any harsh judgment. However, some customers also noted experiencing frustratingly long waiting times on the phone before finally getting through to representatives to discuss their accounts. A small group of reviewers mentioned encountering rude agents who completely lacked empathy or proper understanding during these difficult calls.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, patience, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication is consistently great and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, polite, and efficient... See more

Payment

Reviewers mention positive feedback about payment and express appreciation for the supportive staff.... See more

Customer communications

People report ambiguous experiences with contact, noting both daunting feelings when calling and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was dealing with Moriarty Law for long time. I had a lot of issues financially. Thank you so much to all litigation caseworkers working with my case. Especially for Abdul, very understanding and act... See more

Company replied

Rated 5 out of 5 stars

I just spoke with Luke from Moriarty Law regarding my debt with Scottish Power, which built up during a period where I was unaware I even had an outstanding debt. Luke was completely understanding a... See more

Company replied

Rated 5 out of 5 stars

After struggling to get through on line (for some reason my date of birth 01 10 1963 #) was not recognised by the system I called and spoke to Ryan. Ryan was the consummate professional who very kindl... See more

Company replied

Rated 5 out of 5 stars

Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got m... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

544 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(544)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chris was professional and informative…

Chris was professional and informative and dealt with my query efficiently

March 18, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Scott,

Thank you so much for your review.

We are so pleased to hear of your experience with Chris and so glad that he was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I had a Debt with Thames Water for a…

I had a Debt with Thames Water for a long time, upon receiving letters from Moriarty Law. I spoke with Ian Hunter and together I agreed to settle the account in accordance of affordability. Ian made sure that I was comfortable with the amount checking that this was something that I could do. I have now cleared outstanding balance, its a great relief knowing that I can talk to Ian Hunter who has a listening ear . Thank you again Ian so much for all your help.

March 17, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Carol,

Thank you so much for taking the time to leave feedback.

We are so grateful to learn of your experience with Ian, and so pleased that you were able to reach an affordable resolution.

We strive for a high level of customer service and are so glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Debt management set up

He was understanding of my situation and helped me through the process, was also very patient with my phones connection issues.

March 16, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Mark,

Thank you so much for your review.

We are so pleased to hear of your positive experience with us and so glad that Abdul was able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

A very friendly and helpful company!

A very friendly and helpful company. They dealt with my case very well, and sensitively. James R was very understanding, and helpful. He explained everything beautifully. I have serious health issues, which can cause anxiety and worry. It can also affect my symptoms. So, I was very happy with the way he dealt with my case. Thank you!

March 16, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Theresa,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with James and so glad that he was able to provide the right help and support for you.

Please do not hesitate to contact us again if you we require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Really good thanks

Really good thanks

March 16, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Sarah,

Thanks so much for your review.

We are so pleased to hear of your positive experience & so glad Mario could help you today.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Great service and helped me quickly

March 12, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Rosie,

Thank you so much for taking the time to leave a review.

We are so pleased to learn of your experience with us, and so glad that Mario was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Lovely mario delt with my issue

Lovely mario delt with my issue, very calming voice, thank u so much mario

March 12, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Dee,

Thank you so much for your review.

We are so grateful to learn of your experience with Mario and so glad to hear he was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I spoke with Mario today and he was so…

I spoke with Mario today and he was so helpful and understanding 😊

March 10, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi sammy,

Thank you so much for your review.

We are so pleased to hear of your experience with Mario and so glad he was able to help.

We strive for a high level of customer service and are so glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Ian was amazing and so helpful during…

Ian was amazing and so helpful during an unexpected call.

March 10, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Florence,

Thank you so much for your review.

We are so pleased to hear of your experience with Ian and so glad he was able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very good service by Abdul

Very good service by Abdul. Very friendly conversation communication has happened.
Thank you so much for your service.

March 9, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Naveena,

Thank you so much for your review.

We are so pleased to hear of your experience with Abdul and so glad he was able to help you today.

We strive for a high level of customer service and are so glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Good professional company

There was no pressure on the call, my arrangement was accepted, everything was clearly explained and repeated back to me.
Chris was really helpful and polite

March 9, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Nicola,

Thank you so much for taking the time to leave a review.

We are so thrilled to hear of your experience with us, and so pleased that Chris was able to help you today.

We strive for a high level of customer service and are so glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Az the legend

Spoke to Az earlier, he was polite, kind and understanding, and helped me feel more calm about the situation and made me feel I could talk to anyone he is major asset to you

March 7, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Alan,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Az, and so pleased to hear that he put you at ease.

We strive for a high level of customer service and are so glad to know that this was provided for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very understanding helpfully staff that…

Very understanding helpfully staff that go out of their way to meet you fairly and consider you first.
Excellent

March 6, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Clint,

Thank you so much for your review.

We are so very pleased to hear of your experience with us and so glad that we have been able to help you.

I can see that you recently emailed us, however, you have since spoken with Mario; I therefore trust this clarifies the matter but please do not hesitate to reach out to us again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I was treated respectfully and with…

I was treated respectfully and with care, compassion & clarity. Az' was patient and listened well giving me time to understand the payment plan and obligations I was signing up to. I was also directed to further help and support given my vulnerabilities and specific circumstances. Thanks so much.

March 6, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Ulanah,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Az, and so pleased to hear that you felt respected & understood.

We strive for a high level of customer service and are so glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Great job I really appreciate the time…

Great job I really appreciate the time spent

March 6, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with us, glad we were able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Easy to use and kameron the advisor is…

Easy to use and kameron the advisor is as great

March 5, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Gary,

Thank you so much for your review.

We are so pleased to hear of your experience with us and so glad Kamran was able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Easy to talk to delt with very…

Easy to talk to delt with very professional

March 5, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Raymond,

Thank you so much for your review.

We are so pleased to hear that Mario was able to help you today.

Please do not hesitate to reach out to us again if any further support is required.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Spoke to Luke on the phone today he was…

Spoke to Luke on the phone today he was great, really helpful and polite

March 4, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Mr Agbaje,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Luke, and so glad that he was able to help you yesterday.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was nice and professional

Chris was nice and professional. Issue resolved in 10 mins

March 4, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Ben,

Thank you so much for taking the time to leave a review.

We are so pleased to hear that you had a positive experience with Chris, and so glad that he was able to help you today.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Very good service

Very good service

March 3, 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Perry,

Thank you so much for taking the time to leave a review.

We are so pleased to hear that you had a positive experience with us, so glad we could help.

Kindest Regards,
Moriarty Law

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