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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and supportive approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including prompt response times to queries and issues. However, some customers were dissatisfied with the lack of communication and feedback after applying for roles. A few other people also felt that certain interactions were unprofessional or unhelpful, with some mentioning issues regarding responsiveness and clarity from specific agents.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Service

Clients share positive opinions on service, consistently highlighting the efficiency, support, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the professionalism and helpfulness... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently report quick responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Started work through Morsons late last year and the team at marine trades were very helpful in guiding me through the initial stages of my contract. The communication from Inayat Valley throughout... See more

Company replied

Rated 5 out of 5 stars

Got made redundant and heard about some temporary roles with Morsons. Called up and spoke to Jordan who instantly recognised my potential and set up interviews. Never let down with payroll like a lot... See more

Company replied

Rated 5 out of 5 stars

I have worked for Morson in some guise for over 10 years. I started as a contractor for Morson Technical Services, and now I’m a Manager working for Morson Edge. The company is well grounded, fair and... See more

Company replied

Rated 5 out of 5 stars

From start to finish of the recruitment process all communication and services have been absolutely excellent. Morsons reached out to me after finding my cv on indeed and have been great all the way... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Four specialist units. One ecosystem built to power progress. Morson’s four global strategic business units – Morson Praxis, Morson Edge, Morson Vital, and Morson Nexus – provide silo-free access to consultancy, talent and training. Our rare line of sight across organisations, project lifecycles, industries and global markets means we offer solutions others simply can’t. We apply, supply, deploy and connect skills, to solve productivity problems for the worlds changemakers. Where others supply parts, Morson delivers the whole machine. We’re the only organisation of our size and scale with four integrated capabilities that span the entire talent lifecycle. Together we can address the full spectrum of workforce challenges that affect productivity, risk, and growth.


Contact info

4.2

Great

TrustScore 4 out of 5

925 reviews

5-star
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1-star

Replied to 23% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

So far... I think my recruiter is half asleep.

So far? poor communication from one of your recruiters. This is people's lively hoods your playing with. People take time off work or risk their jobs having interviews during working hours, to get ghosted. Recruiters ignoring their LinkedIn messages and taking days to come back to candidates that THEY first approached is very poor form. Will see how this one pans out, and if it doesn't improve then willl be happy to put a call in to his line manager.

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

Causes anxiety and depression AVOID

A friend of mine tried for a job with spirit aerosystems and told him he was a good fit for the job never heard anything back from them apart from blatant lies and promises despite various emails and phone calls.
LYDIA GORMAN was her name totally useless and should be ashamed of herself yet she employes guys that have no experience or incompetent, people like that cause depression and anxiety in others.

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid the company!!

Avoid the company!!! I have travelled from Aberdeen to Glasgow two time already!!! Promising a test very keen for me to start the job at BAE System. When I finally got there two time there was no test apparently my name wasn’t on the system! Phone back morson’s told me to ask for certain people, also trying to tell me test was on a different date!! They cannot pay me for wasting my time to travel and hotel cost but sorry and still wanted to keep me?!!! Do not work for them waste of time and money!!!

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid this agency is the…

Avoid Avoid Avoid this agency is the parent of why recruitment agencies get a bad reputation! I spoke to a women called Lydia Gorman who was advertising a job but didn't have a clue what she was talking about regarding what the role entails, hours, salary, premium salary for shifts, The whole point of an agency is to find this out for you in black and white before attending an interview! not go there blind with no info about it, awful experience with this agent, shows me her terrible communication she has with her so called client who can't find out basic information, don't waste your time talking to them

January 24, 2024
Unprompted review
Rated 1 out of 5 stars

Do not hire Morson to make your contingent workforce

Unfortunately, my client uses Morson to manage contractors' contracts and pay so I have no choice but to work with them - and I can honestly say in 25 years of being a contractor, Morson is the worst organisation of this type I have ever dealt with. Despite my client renewing my contract several times, I have never received (or signed) copies of the updated copies, meaning I've been operating without a contract for the best part of a year (although have been paid). Similarly, Morson has completely failed to check whether I have up to date business insurances, exposing the client to unnecessary risk. All Morson emails are entitled "Urgent Compliance Requirements" - even though they're mainly low level irrelevant information like their Easter opening hours. They never bother to make any personal contact to check you're ok, that you've read the emails, to let you know your contract has been extended. All you get are these "Urgent Compliance Requirements". Their onboarding procedures expose the client and the contractor to unnecessary IR35 risk from HMRC - and they are in breach of GDPR principles. If you're looking to hire Morson to make your contingent workforce, I'd suggest you look elsewhere.

December 7, 2023
Unprompted review
Rated 1 out of 5 stars

Not an honest company

Not an honest company. I got approached by a recruiter via LinkedIn. They share job specifications and salary with you which are interesting, to gain your interest. Afterwards they tell you that your profile is not suitable for the position and they try to sell something to you that is horrible and honestly makes me feel insulted. They don't seem to know anything about the roles they are recruiting for. They have no idea what the job entails. They come across as parasites.

October 6, 2023
Unprompted review
Rated 1 out of 5 stars

unprofessional plonky

what a complete unprofessional plonker. Rude and very ignorant. Need to get your act together and speak to candidates with respect and not rude and like animals. Lacks professionalism. Avoid this company like the plague. All they do is waste your time & muck you about.

August 29, 2023
Unprompted review
Rated 1 out of 5 stars

No payment yet again lied to

Got a job everything promised was false, because I approached the company and recruiter about both going back on their word I got told I was not needed.

Then to top it all off I was told I would be paid, waited all day as was told after chasing payment it could take up until 6pm and guess what nothing in bank and was told it would be and now office and payroll closed. Thanks for wasting my time and making me now default on bills as you couldn’t even pay me what’s owed!!!

Disgraceful behaviour and pure crooks

August 11, 2023
Unprompted review
Rated 2 out of 5 stars

They are flaky paying

They are flaky paying contractors. Unreliable with poor support. Other agencies are better, and given the generally poor standards of agencies, that's saying something.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful ans patient

Dealing with a guy called Rory who was absolutely fantastic. Got the job I wanted as I had never been contracting before I had lots of question which he was speedy with replying and nothing was too much trouble. Would definitely recommend 100%

April 18, 2023
Unprompted review
Rated 1 out of 5 stars

Morson group

Pay is crap, they don’t care about your health, they most likely don’t do sick pay, and if you have a reason to be off like being sick, they will end up just firing you anyway, stay away from them not worth your time at all.

October 13, 2022
Unprompted review

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