We were not an easy case to deal with given our ages and credit history but Will and Andrea between them worked miracles finding us a decent mortgage provider. We were guided through the entire proces... See more
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Review summary
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We've used Mortgage Medics on two separate occasions and honestly can't recommend them highly enough. Their attention to detail when handling complex mortgage scenarios has been brilliant. They know e... See more
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Gareth is one the best people we’ve had the pleasure of dealing with across any company. As first time buyers he explained everything to us clearly & patiently and always had time for our questions,... See more
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Mortgage Medics and it's representative Will have been fantastic. I used them twice, with the second time allowing me to complete on my property. Moreover they did not charge me additional costs w... See more
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Company details
- Mortgage Broker
- Finance Broker
- Financial Consultant
- Insurance Broker
- Life Insurance Agency
- Property Investment
Written by the company
Independent, whole of market mortgage & insurance advice with offices in Brighton, Hove & Woking. Passionate about great advice and helping you save time & money,
Free Initial Consultation
Written by the company
- We won't charge to help you understand your options
- Hoping to get on the property ladder or starting to explore your remortgage options? Talk to us and we'll help you understand what's possible. Then it's up to you whether you want to engage our paid services.
Contact info
BN3 5SF, Brighton, Hove & Woking, United Kingdom
- 01273329509
- hello@mortgage-medics.com
- www.mortgage-medics.com
5.0
Excellent
2K reviews
Asks customers to review
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Gemma and the team were very helpful
Gemma and the team were very helpful. Gemma went above and beyond to help my partner and me in our house-buying journey!
March 26, 2025
Reply from Mortgage Medics
Hi CS, thanks very much for your kind words and the 5-star rating. I hope you're settling in well to your new home and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Ms Tsang
I had very good experience with William Sproule and Andrea . They were so efficient , professional and so helpful i would recommend them .
February 3, 2025
Unprompted review
Reply from Mortgage Medics
Hi Ms Tsang - thanks so much for taking the time to leave a review and your kind words. I'm delighted to hear you had a great experience with William & Andrea. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Superb from start to finish
After being misled by a major high street lender we thought our dream home was slipping away from our reach until we got in contact with Mortgage Medics. We dealt with Gemma and Toby and they have been superb from start to finish. They managed to find us a suitable lender very quickly so we didn't miss out on the property we wanted. We can't recommend them highly enough, worth every penny!
March 18, 2025
Reply from Mortgage Medics
Hi Stuart - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a superb experience with Gemma & Toby, and we were able to help you secure your dream home. You saying that means a lot to us and I hope you make many happy memories in your new home. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Gemma at Mortage medics was simply incredible
Gemma at Mortage medics was simply incredible! We found her when a large company that had given us a mortage in principle decided to offer us 50,000 less once we proceed. Our dream house was on the line and looked like it would just be gone. Gemma was so reassuring, hard working and prompt with finding us the best offer and securing it for us so our dream house became a reality again. Gemma and Toby assured all of our documents and information was processed quickly whilst providing us with updates, rates and making the process a hell of alot easier. We felt in very safe hands and as I write this, sitting in the dream house that's now our home, we can't thank you guys enough!
March 18, 2025
Reply from Mortgage Medics
Dear Megan,
Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that Gemma and Toby were able to support you through such a stressful situation and help turn your dream home into a reality.
Buying a home can be full of unexpected challenges, and we understand how frustrating it must have been when your original offer changed. It’s great to know that Gemma’s dedication, expertise, and prompt action made the process smoother and more reassuring for you. We always strive to make mortgage applications as stress-free as possible, and your feedback means a lot to us.
We hope you’re settling in well and enjoying every moment in your new home. If you ever need any further mortgage or financial advice in the future, we’d love to help.
- Sam Murphy, Managing Director
Excellent Service and Knowledge
Great service, Gareth (Our Mortgage Services Manager) and Toby were extremely helpful, fantastic at communicating and keeping us well informed. Would not go elsewhere for mortgage advice.
Highly recommend.
March 17, 2025
Reply from Mortgage Medics
Hi Debra - thanks for taking the time to leave a review. I'm delighted to hear you had a great experience with Gareth & Toby. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Helped us Move Home
Gemma and Toby did a brilliant job helping us move home. We ported our existing mortgage and took out an additional mortgage product on top through them.
They really clearly showed us all our options and we felt really informed making our decisions.
They took away so much of the stress and worry during our house move and we are very grateful for their support!
We highly recommend Mortgage Medics! Thank you Gemma and Toby!
March 14, 2025
Unprompted review
Reply from Mortgage Medics
Dear Edward,
Thank you for your kind words and for taking the time to share your experience. We're delighted that Gemma and Toby were able to support you through your home move, ensuring the mortgage process was clear and stress-free. Porting an existing mortgage while securing an additional product can be complex, so it’s great to hear that you felt well-informed and confident in your decisions.
Moving home is a big milestone, and we’re so pleased we could help make it smoother for you. Your recommendation means a lot to us, and we truly appreciate your trust in Mortgage Medics.
Wishing you all the best in your new home!
- Sam Murphy, Managing Director
Easy process
William and Andrea made the whole process easy to navigate and were always timely with what needed doing and in replying. William made everything very clear and was always easy to deal with and charming.
March 3, 2025
Unprompted review
Reply from Mortgage Medics
Hi Diane - thank you for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with William & Andrea and we were able to support you on your mortgage journey. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Highly recommend
The whole first time buying and mortgage experience was very stressful and confusing, however Gemma (and Toby) from Mortgage Medics made it so much more bearable and straightforward. Not sure what we actually would have done without them!
I would highly recommend using them, they are well worth it and their experience and knowledge was invaluable for us.
Also very accommodating and flexible, and willing and able to answer all our questions and help us through every part of the journey and with any frustrations and difficulties we were experiencing.
Thanks for all your help!
January 31, 2025
Unprompted review
Reply from Mortgage Medics
Dear Beth,
Thank you for taking the time to leave such a thoughtful review. Buying your first home can be a daunting experience, so we’re really pleased that Gemma and Toby were able to make the process more straightforward and manageable for you. Supporting our clients through every stage of their mortgage journey is something we take great pride in, so it’s wonderful to hear that you found their guidance invaluable.
Your kind words about their flexibility and willingness to answer all your questions mean a lot. We know how important it is to have clarity and reassurance, especially when navigating something as significant as buying a home.
We truly appreciate your recommendation and are delighted to have been part of your journey. Wishing you all the best in your new home!
- Sam Murphy, Managing Director
Top service
Will and Andrea are very professional and helpful. Highly recommended, 5 stars
March 11, 2025
Reply from Mortgage Medics
Hi Peter - thanks for your kind words and the 5-star rating. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Fantastic service
Fantastic service. Tricky purchase to get through and Gemma was brilliant throughout. Great communication and very patient. Highly recommend!
March 7, 2025
Reply from Mortgage Medics
Hi Sam - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Gemma and we were able to support you on your mortgage journey. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Undray was incredible to work with
Undray was incredible to work with. He was so patient with us and answered all of unique questions. He is a true professional and was a pleasure to work with. Would highly recommend Mortgage Medics.
July 1, 2024
Unprompted review
Reply from Mortgage Medics
Dear Patric,
Thank you for your kind words. We’re delighted to hear that you had such a positive experience working with Undray. He takes great pride in providing clear, patient, and professional guidance, so it’s wonderful to know that his support made a difference for you.
We truly appreciate your recommendation of Mortgage Medics and your trust in our services. If you ever need further advice or assistance in the future, we’d be happy to help.
- Sam Murphy. Managing Director
Gemma Green assisted our client in a…
Gemma Green assisted our client in a super tricky case, there were lots of hurdles to jump through put with hard work, professionalism Gemma got it over the line cant recommend highly enough
March 7, 2025
Unprompted review
Reply from Mortgage Medics
Hi Danny - thanks very much for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Gemma and I hope we can be of assistance to you again in the future.
- Sam Murphy, Managing Director
It has been a difficult process when…
It has been a difficult process when trying to get a mortgage for a property that had some issues. However, we were really lucky to have a great mortgage consultant, Gemma Green, who worked so hard for us, completing at least seven mortgage applications until successfully getting one.
Gemma is a great professional with great communication skills and lots of knowledge in the financial field.
We also want to thank her colleague Toby Jeffcock who was very helpful as well in this difficult,long and stressful time.
Thank you so much for all your great support.
Marinela and Paul Toft
March 6, 2025
Unprompted review
Reply from Mortgage Medics
Dear Marinela and Paul,
Thank you for taking the time to share your experience. We’re so pleased to hear that Gemma and Toby were able to support you through what was clearly a challenging mortgage process. Securing the right mortgage can sometimes be complex, especially when there are obstacles along the way, but Gemma’s dedication and expertise ensured you reached a successful outcome.
Your kind words about Gemma’s professionalism, communication, and financial knowledge mean a lot, as she truly strives to provide the best possible service. Toby will also be delighted to know his support made a difference during such a stressful time.
We really appreciate your trust in us, and we’re so glad we could help you secure your mortgage. Wishing you all the best in your new home.
- Sam Murphy, Managing Director
Exceptional Support in Securing Our First Home Loan
We are incredibly grateful to Gareth and Toby for their outstanding support in securing the best loan for our first home. Their expertise and dedication made the entire process smooth and stress-free. They managed all communication with the creditor bank efficiently and kept us informed about rate changes, ensuring we got the best credit option available. Their professionalism and commitment truly made a difference, and we highly recommend their services to anyone looking for mortgage advice!
August 1, 2024
Unprompted review
Reply from Mortgage Medics
Dear Mutlu,
Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Gareth and Toby were able to support you in securing the best loan for your first home. Buying a home is a significant milestone, and we’re pleased that we could make the process smooth and stress-free for you.
Keeping you informed about rate changes and managing communication with the lender is all part of ensuring you get the best possible mortgage option, so it’s wonderful to know this made a difference. Your recommendation means a great deal to us, and we truly appreciate your trust in our services.
Wishing you all the best in your new home, and should you need any further financial guidance in the future, we’d be happy to help.
- Sam Murphy, Managing Director
excellent service
I had an excellent experience with Mortgage Medics. The team was professional, knowledgeable, and incredibly supportive throughout the entire process. They took the time to understand my needs and provided clear, honest advice, making what can often be a stressful experience feel seamless and straightforward. Their communication was top-notch, keeping me informed at every step and ensuring everything moved along efficiently. Thanks to their expertise, I secured a great mortgage deal that suited my situation perfectly. I highly recommend Mortgage Medics to anyone looking for reliable and expert mortgage advice!
December 17, 2024
Unprompted review
Reply from Mortgage Medics
Dear Carlos,
Thank you for your kind words and for taking the time to share your experience with Mortgage Medics. We're delighted to hear that you found our team professional, knowledgeable, and supportive throughout the process. Buying a property can often feel overwhelming, so we’re pleased that our clear advice and open communication helped make the journey as smooth as possible for you.
It’s fantastic to know that we were able to secure a mortgage deal that suited your needs perfectly. Helping clients navigate the mortgage process with confidence is at the heart of what we do, and your recommendation means a great deal to us.
If you ever need further advice in the future, whether for remortgaging or any other financial needs, we’ll be more than happy to assist. Wishing you all the best in your new home.
- Sam Murphy, Managing Director
Exceptional service and personalised advice from Gemma Green
I had an excellent experience with Gemma Green, the senior mortgage and protection advisor at Mortgage Medics. Her depth of knowledge and problem-solving skills truly impressed me. While most mortgage advisors have access to the same list of lenders, what sets Gemma apart is how she tailors her recommendations to each client’s unique circumstances.
She is a great listener—patient, attentive to detail, and genuinely focused on understanding what you need. She takes the time to assess your finances as a whole, along with your property goals, to find the best mortgage options for your situation.
Beyond her expertise, Gemma is a pleasure to work with. She communicates clearly, responds promptly, and is incredibly dedicated to helping her clients. I highly recommend her to anyone seeking a knowledgeable, reliable, and friendly mortgage advisor.
February 20, 2025
Unprompted review
Reply from Mortgage Medics
Dear Ahmed,
Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that you had an excellent experience with Gemma. Her commitment to understanding each client’s unique circumstances and providing tailored advice is something we truly value at Mortgage Medics, so it’s wonderful to see this reflected in your feedback.
It’s great to know that you appreciated her depth of knowledge, problem-solving skills, and personal approach. We believe that clear communication and a client-focused service make all the difference, and we’re pleased that Gemma made the process both smooth and rewarding for you.
Your recommendation means a great deal to us, and we’re grateful for your trust. If you ever need further support or guidance in the future, please don’t hesitate to get in touch.
- Sam Murphy, Managing Director
Brilliant timely advice - thanks so much!
Brilliant timely advice and very much tailored to our circumstances overseas. The team were really responsive and went out of their way to make sure they updated us along the way as new products became available. I have no hesitation in recommending. Thanks so much
February 10, 2025
Reply from Mortgage Medics
Dear Ben,
Thank you for your kind review. It’s great to hear that you found our advice both timely and tailored to your specific circumstances overseas. Ensuring our clients receive personalised and relevant guidance is always a priority, so we’re pleased that this came through in your experience.
We also appreciate your comments on our responsiveness and commitment to keeping you informed about new products. Staying proactive and keeping clients updated is a key part of how we work, and we’re glad this was valuable to you.
Your recommendation means a lot to us, and we truly appreciate your trust. If there’s anything else we can do to support you in the future, please don’t hesitate to get in touch.
Best regards,
Sam Murphy - Managing Director
Incredible advice and support
The Mortgage Medics team are always fantastic at guiding us through the process and breaking down any processes or terminology we’re unsure of whilst making sure we always get a great deal. Thanks again Sam, Lucy and the rest of the team!
February 18, 2025
Reply from Mortgage Medics
Dear Rich,
Thank you for your kind words and for taking the time to share your experience. We truly appreciate your trust in Mortgage Medics over the years—it’s always a pleasure working with you.
It’s great to hear that our team has been able to guide you through the process and make things clearer along the way. Helping our clients feel confident and well-informed is always our goal, so knowing that we've made a difference for you is really rewarding.
We look forward to continuing to support you in the future. If there’s ever anything you need, don’t hesitate to reach out.
Best regards,
Sam, Lucy & the Mortgage Medics Team
Great service from Gareth and Toby
Great service from Gareth and Toby. Answered all our queries promptly. Highly recommend.
February 10, 2025
Reply from Mortgage Medics
Dear Mrs Heath,
Thank you for your kind review. We’re delighted to hear that you had a great experience with Gareth and Toby. Providing clear, timely answers to our clients' questions is a key part of what we do, so it’s wonderful to know you found our service helpful.
Your recommendation means a great deal to us, and we truly appreciate your trust. If there’s anything else we can support you with in the future, please don’t hesitate to get in touch.
- Sam Murphy, Managing Director
Very professional and helpful
Mortgage Medics were fantastic in helping us secure a lender with their expert advice and support. A special thanks to Undray Griffith, who went above and beyond to guide us through the process. Highly professional and highly recommended!
February 3, 2025
Unprompted review
Reply from Mortgage Medics
Hi David - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Undray and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
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