We were not an easy case to deal with given our ages and credit history but Will and Andrea between them worked miracles finding us a decent mortgage provider. We were guided through the entire proces... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We've used Mortgage Medics on two separate occasions and honestly can't recommend them highly enough. Their attention to detail when handling complex mortgage scenarios has been brilliant. They know e... See more
Company replied
Gareth is one the best people we’ve had the pleasure of dealing with across any company. As first time buyers he explained everything to us clearly & patiently and always had time for our questions,... See more
Company replied
Mortgage Medics and it's representative Will have been fantastic. I used them twice, with the second time allowing me to complete on my property. Moreover they did not charge me additional costs w... See more
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Company details
- Mortgage Broker
- Finance Broker
- Financial Consultant
- Insurance Broker
- Life Insurance Agency
- Property Investment
Written by the company
Independent, whole of market mortgage & insurance advice with offices in Brighton, Hove & Woking. Passionate about great advice and helping you save time & money,
Free Initial Consultation
Written by the company
- We won't charge to help you understand your options
- Hoping to get on the property ladder or starting to explore your remortgage options? Talk to us and we'll help you understand what's possible. Then it's up to you whether you want to engage our paid services.
Contact info
BN3 5SF, Brighton, Hove & Woking, United Kingdom
- 01273329509
- hello@mortgage-medics.com
- www.mortgage-medics.com
5.0
Excellent
2K reviews
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Definitely give them a call
Gareth at Mortgage Medics helped me to find, understand and obtain a mortgage for me, which being half self employed wasn’t easy. He went through everything and made the process as stress free and understandable as possible. I would recommend this company if you need help sourcing a mortgage.
April 25, 2025
Reply from Mortgage Medics
Hi Sarah - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Gareth and we were able to help you buy your new home. I hope you're settling in well and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Returning Customers
This is the second time we have used Mortgage Medics in Hove and they didn't disappoint. A face-to-face meeting with Gareth who clearly and honestly went through our options with us. The application through to final agreement was a simple enough process with Gareth always available on the end of the phone or email to provide practical guidance. A genuine 5 star service.
April 25, 2025
Reply from Mortgage Medics
Hi Kevin - thanks so much for your kind words and the 5-star rating. I'm delighted to hear you had another great experience with Gareth and we were able to manage the process with minimal fuss for you. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Would highly recommend mortgage medics
Both Gareth and Toby were a massive help whilst we were taking out a new mortgage and closing our old one down. They were on hand to answer any questions myself or my husband had and explained everything so the whole process was really easy to understand. I would definitely recommend mortgage medics to anyone looking for help with a mortgage, especially Gareth and Toby
April 25, 2025
Reply from Mortgage Medics
Hi Holly - thank you for taking the time to leave such a kind and thoughtful review. I'm delighted to hear Gareth and Toby were able to successfully support you with your recent remortgage. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Super helpful and effective.
March 3, 2025
Unprompted review
Reply from Mortgage Medics
Hi Robin - thanks for your kind words and the 5-star rating. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Very helpful and supportive.
April 22, 2025
Reply from Mortgage Medics
Hi Shahena - thanks for your kind words. I hope we can be of assistance to you in the future.
- Sam Murphy, Managing Director
First class service - would highly recommend!
My husband and I have been on a 5 year on-and-off journey looking for our first property, and Mortgage Medics have been there all the way through; Will was always happy to help us with affordability checks and Decision In Principle documents on our many spring forays into the property market since Covid.
We can't recommend their services highly enough; from explaining the ins and outs of the various mortgage options, to assessing fully our needs for insurance products; they have been crucial in helping us finally purchase our first home. Many thanks to Will and Andrea for all your efforts on our behalf
March 19, 2025
Unprompted review
Reply from Mortgage Medics
Thanks for taking the time to leave such a detailed and thoughful review. I'm delighted to hear you had a great experience with Will and we were able to help you get there in the end. I hope you're very happy in your new home and we look forward to working with you again in the future. Good things come to those who wait!
- Sam Murphy, Managing Director
I have always used Mortgage Medics and…
I have always used Mortgage Medics and this time needed to remortgage to sort my somewhat frail finances !! Gemma Green was an absolute star throughout. Extremely helpful and knowledgeable around what could be achieved, ultra efficient and incredibly quick at all stages whilst always keeping me informed. She has a real hands on approach and I have nothing but admiration for the way she conducts herself. I couldn’t recommend her more highly and am very grateful to her.
March 20, 2025
Unprompted review
Reply from Mortgage Medics
Hi Duncan & Sam - thanks very much for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Gemma. We appreciate your business and look forward to working with you again in the future.
- Sam Murphy, Managing Director
Ella provided a first class service
Ella provided a first class service. Always very clear explanations, prompt replies and great attention to detail. Sorted out exactly what I needed and was patient when my requirements needed to be amended part way through.
Highly recommended... thank you.
April 11, 2025
Reply from Mortgage Medics
Hi Sylvia - thank you for your kind words and the 5-star rating. I'm delighted to hear Ella and her team were able to get you exactly what you needed and your change of requirements was dealt with easily. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Choose Gemma Green without a doubt.
I genuinely can't recommend Gemma Green enough.
She guided me closely through the purchase of my first property and was always there to help. She even replied to my WhatsApp messages over the weekend, even when I asked her to ignore them until her working hours! She truly went the extra mile, and I’m extremely grateful for her support throughout the whole process.
P.s. Her assistant Toby was great too!
March 26, 2025
Unprompted review
Reply from Mortgage Medics
Hi Sonia - thanks for taking the time to leave such a thoughtful and generous review. I'm delighted to hear you had a great experience with Gemma and Toby and I hope you're settling in well to your new home. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
5 star experience- thank you!
Gemma was absolutely brilliant and made what we expected to be a stressful experience super easy! She and her team kept us well informed at every stage and we are so happy with the experience we had! Would highly recommend ☺️
April 9, 2025
Reply from Mortgage Medics
Hi Kate - thanks very much for taking the time to leave a review. I'm delighted to hear you had a great experience with Gemma and we were able to secure the best new deal for you. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Patient and knowledgable advice
Mid 2024 my husband and I found our dream home and needed to look for a new mortgage. We actually contacted two other advisors before Mortgage Medics, those advisors who do not charge you a fee for their services, but it just didn't feel right and that we were getting the best advice.
A friend recommended Gareth from Mortgage Medics and we set up a meeting with him. The rest is history, we are happily living in our new home!
Gareth is very knowledgeable, provides a personalised service, he is very flexible (he always has time to give advice) and he is very patient! Buying a home and having a mortgage is life's biggest, most stressful decision, I would much rather pay a small fee and put my future in the hands of someone like Gareth whom I trust fully.
We highly recommend him and Mortgage Medics and will be back in time when we need to remortgage.
April 8, 2025
Reply from Mortgage Medics
Hi Valeria - thanks for taking the time to leave such a thoughtful and generous review. I'm delighted to hear you had a great experience with Gareth and we were able to help your buy your dream home! I hope you make many happy memories there and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Commendation
For several years, I have found Mortgage Medics most helpful and knowledgeable and most helpful. It is a pleasure dealing with Gareth and Toby - thank you!
March 25, 2025
Unprompted review
Reply from Mortgage Medics
Hi Joe - thanks very much for your kind words and the 5-star rating. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Gareth Jones has been extremely helpful…
Gareth Jones has been extremely helpful to me. He always goes above and beyond.
April 10, 2025
Reply from Mortgage Medics
Hi Collin - thanks for your kind words and the 5-star rating. I'm delighted to hear you had another great experience with Gareth and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Good service
Reliable, responsive and excellent service. Made the whole process of getting a mortgage seamless and stress free.
November 1, 2024
Unprompted review
Reply from Mortgage Medics
Hi Michelle - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Undray and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Professional, Approachable, and Supportive Mortgage Advice
We had a great experience with Mortgage Medics. William was incredibly supportive, even when things were briefly delayed on our end. He made sure we always had clear advice and options that suited our needs. Andrea was also really helpful in guiding us through the paperwork. Would definitely recommend!
April 3, 2025
Reply from Mortgage Medics
Dear Sam,
Thank you for your kind review and for sharing your experience. We're so pleased to hear that William's support and guidance made a positive difference, especially during those moments when things were temporarily delayed. Our goal is always to offer clear, tailored advice that fits each client's unique situation, so it’s great to know that came through.
It’s also lovely to hear Andrea’s help with the paperwork made things easier – smooth, straightforward communication is something we place real emphasis on.
We truly appreciate your recommendation and are glad we could support you through this important stage. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Excellent Advice and Service from William at Mortgage Medics
We were referred to Mortgage Medics by a friend and had the pleasure of working with William. From the start, William was incredibly helpful, responsive, and supportive - even as my circumstances changed and I had to put things on hold for a while. He remained patient and adaptable throughout, always ready to offer advice and recommend mortgage options that suited my new situation. Communication was always clear and timely, which made the process much less stressful.
Andrea was also great, helping clarify documentation requirements and guiding us through the process with our lender.
Overall, a brilliant experience - professional, approachable, and genuinely helpful. Would highly recommend Mortgage Medics!
March 25, 2025
Reply from Mortgage Medics
Dear Rohan,
Thank you so much for your thoughtful review and for taking the time to share your experience. We're so pleased to hear that William was able to provide the support and flexibility you needed, especially as your circumstances evolved. It's a key part of our approach to remain adaptable and ensure our advice stays aligned with what’s best for you.
It’s also great to know that Andrea’s assistance helped make the process clearer and more manageable. Clear, timely communication is something we pride ourselves on, and we’re delighted it helped reduce any stress along the way.
We’re grateful you chose Mortgage Medics after your friend’s recommendation, and even more so that you would now recommend us yourself. That means a great deal to the whole team.
We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Really great experience
Really great experience, excellent customer service and quick to get back to me on queries.
April 4, 2025
Reply from Mortgage Medics
Hi Charles - thanks for your kind words and the 5-star rating. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Very professional
Very professional, nothing is too much trouble.
I would recommend them to everybody, refreshing to work with people that care.
Big thank you.
April 3, 2025
Reply from Mortgage Medics
Hi Kevin - thanks for taking the time to leave a review. I'm delighted to hear you had a great experience with William & Andrea. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Super diligent and proactive
Easy to deal with, Diligent, proactive and professional.
April 3, 2025
Unprompted review
Reply from Mortgage Medics
Hi Mr Spackman - thank you for your kind words and the 5-star rating. We appreciate your business and look forward to working with you again in the future.
- Sam Murphy, Managing Director
Undray and his team were not only super…
Undray and his team were not only super knowledgeable, efficient, responsive, supportive and patient with me, but also lovely people to deal with. I would highly recommend!
April 2, 2025
Unprompted review
Reply from Mortgage Medics
Hi Clare - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Undray. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
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