Unfortunately for me my great mortgage broker sold his business to Mortgage 1st. Went from a really personal touch to just another transaction. These guys also send and invoice at 3 in the afternoon... See more
Company replied
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Unfortunately for me my great mortgage broker sold his business to Mortgage 1st. Went from a really personal touch to just another transaction. These guys also send and invoice at 3 in the afternoon... See more
Company replied
This is the third time we’ve dealt with Mortgage 1st for our mortgage requirements. They go over and beyond with their help and advice, and have always secured the best possible deal for us. We woul... See more
This company provides a valuable service in finding a suitable mortgage for requirements. They provide options for conveyancers that are verifiable in TrustPilot. For Regulated Buy To Let mortages ( e... See more
Cannot recommend this company highly enough. Our mortgage advisor Jenny is so friendly yet professional and knowledgable. She always responds quickly and explains everything thoroughly in a way that I... See more
Mortgage & Protection advisers. We source the market to find the most suitable mortgage based on your circumstances. Covering the whole of the UK
Gander Lane, S43 4PZ, Barlborough, United Kingdom
No recent history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 48 hours
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Unfortunately for me my great mortgage broker sold his business to Mortgage 1st. Went from a really personal touch to just another transaction. These guys also send and invoice at 3 in the afternoon with a due date of that day! I don't expect my customers to pay immediately and don't expect companies providing a service to knock on your door with their hand open demanding money.
They also have a link to view and pay the invoice online but you can't pay online at all.. I think that gives you an idea of how good this company is at communicating and connecting with their customers.

Reply from Mortgage 1st
This company provides a valuable service in finding a suitable mortgage for requirements. They provide options for conveyancers that are verifiable in TrustPilot. For Regulated Buy To Let mortages ( eg family lets ) they are a certified agent for Mansfield Building Society one of few companies that provide this . Value for money and good expertise.
This is the third time we’ve dealt with Mortgage 1st for our mortgage requirements. They go over and beyond with their help and advice, and have always secured the best possible deal for us. We would highly recommend their team - especially when it’s a more complex situation.
Cannot recommend this company highly enough. Our mortgage advisor Jenny is so friendly yet professional and knowledgable. She always responds quickly and explains everything thoroughly in a way that I understand. We used Jenny the last time we moved house, for subsequent remortgages and recently to move house again and in the middle of what is potentially a very stressful life event it’s reassuring to know I don’t have to worry about the mortgage side of things. I have complete confidence in Jenny and mortgage first, and I’m very grateful for all their help.
We had a great experience when working with Shaun and Keeley from Mortgage 1st, being self employed it can be long winded to get approved for finance ETC but Shaun was on it straight away working along side the lender so i knew exactly what was needed to be sent in order to get the Mortgage over the line.
Caroline is a first rate, Whole of Market Mortgage Advisor. We were recommended to her and her mortgage market experience, advice and support proved to be crucial in our property purchase journey. As a "Whole of Market" Advisor she significantly enhanced our chances of securing a favorable mortgage deal whilst ensuring that we understand all our options and indeed helped us to secure a great deal with a specialist lender for our dream home in the countryside If you're looking for a honest, professional and tenacious advisor who puts your requirements first then you need to talk to Caroline Heale at 1st Mortgage.
Despite many hurdles on my side mortgage 1st team remained professional, informative and above all else adding value to a refinancing project. Will 100% be using them again I can’t recommend them highly enough
Oliver and Katie have been great from start to finish they have made the whole process of our remortgage seamless. Their knowledge, communication and speed has been great and we are really happy with the whole process.
I had the best experience with Ronan Connolly, I would not hesitate to recommend him to someone else. He was great at communicating throughout the entire process and always available no matter the time!
Helpful knowledgable and swift- outstanding service provide at reasonable price
⭐⭐⭐⭐⭐
I couldn’t be happier with the service I received from Mortgage 1st. From the very beginning, the whole process was handled professionally, efficiently, and much quicker than I expected.
The team was friendly, approachable, and always happy to answer any questions I had. They kept me updated throughout every stage of my mortgage application, so I always knew what was happening and never had to chase for information.
The entire experience was smooth and stress-free, and I really appreciated how responsive and supportive everyone was. I would highly recommend Mortgage 1st to anyone looking for a reliable and professional mortgage broker. Thank you for making the whole process so straightforward!
I’d like to give a special thanks to Curtis who was our advisor during the entire process, he was absolutely amazing and handled my case with the utmost professionalism even when we didn’t make it easy at times and made it much more complicated for him but he handled jt with grace and worked tirelessly to ensure the best offer for myself.
His experience and knowledge helped navigate my slightly unorthodox employment arrangements and was the core reason as to why we were able to get an offer.
I would not hesitate to use mortgage 1st again.
Ronan secured us a mortgage in 9 days after we had been messed about for 3 months by another broker! I had daily chats with him, keeping me updated everyday! He is a legend! They went above and beyond for us! They also secured our insurance and got us a great rate! Would highly recommend them!
“Exceptional advice from start to finish. We were introduced to Harriette Lane by our estate agent. She took the time to understand our specific circumstances and quickly identified the best lender and product for us. Harriette was very clear about what documents we needed to provide prior to submitting our application. We were then passed on to Lauren Webster, who is the mortgage processor. Lauren kept us updated and asked for a couple of additional documents that were requested by the lender. We were expecting a month between submitting the application and receiving a mortgage offer, but this came in much sooner, and I have no doubt that was down to Harriette and Lauren knowing their business. I would definitely recommend Harriette and Mortgage 1st to anyone looking to move and will be in touch when the time comes to re-mortgage.”
“The service from Elliot and Paula has been fantastic and it’s all been an easy and speedy process so far. Would highly recommend.”
I’ve used Andy Hunt’s services for many years now and I’m always impressed with how knowledgeable and efficient he is. I always feel assured I have the best possible deal and would certainly recommend him to others 🌟
Jenny Curtis and Keeley Craig have been great from start to finish. Could not have ask for more thorough and helpful advisors. 100% recommend.
Lauren and Oliver have been amazing throughout the whole process. Extremely responsive and made the process smooth. Highly recommend
Really happy with the friendly and fast service provided. I can absolutely recommend Mortgage1st. Thanks to Danny and Bev.
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