Cannot recommend this company highly enough. Our mortgage advisor Jenny is so friendly yet professional and knowledgable. She always responds quickly and explains everything thoroughly in a way that I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Despite many hurdles on my side mortgage 1st team remained professional, informative and above all else adding value to a refinancing project. Will 100% be using them again I can’t recommend them high... See more
Oliver and Katie have been great from start to finish they have made the whole process of our remortgage seamless. Their knowledge, communication and speed has been great and we are really happy with... See more
Mortgage 1st have been fantastic, we had been let down by another mortgage advisor and thankfully we found Mortgage 1st. Our advisor has been attentive, answered all our queries and provide reassuranc... See more
Company details
Written by the company
Mortgage & Protection advisers. We source the market to find the most suitable mortgage based on your circumstances. Covering the whole of the UK
Contact info
Gander Lane, S43 4PZ, Barlborough, United Kingdom
- www.mortgage1st.co.uk
4.7
Excellent
47 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic company
Fantastic company. Used them before and will do so again. Efficient and professional.
May 3, 2023
Unprompted review
I have used Mortgage 1st for various…
I have used Mortgage 1st for various mortgage deals over the last 6 years and most recently a remortgage when my rate was up. The service is amazing and Head Office kept me up to date after my adviser submitted my application. I have, and would continue to, recommended them to friends and family.
April 4, 2023
Unprompted review
Amazing service
Wow, fantastic service from start to finish. Great communication, being a first time buyer can be scary, but with Mortgage1st explaining everything at every stage of the way was brilliant. All the stress was taken away. Would highly recommend Mortgage1st to anyone
March 31, 2023
Unprompted review
Mortgage 1st have been fantastic
Mortgage 1st have been fantastic, we had been let down by another mortgage advisor and thankfully we found Mortgage 1st. Our advisor has been attentive, answered all our queries and provide reassurance. As well as a great mortgage deal, they have also recommended protection products that met our budget which we didn't previously think we could afford. The mortgage processing team kept us up to date throughout the process and made it all stress free. Would happy recommend Mortgage 1st to others.
March 30, 2023
Unprompted review
Great company that I have used many…
Great company that I have used many times. My adviser was brilliant couldn’t be more helpful and the whole process was very efficient. Highly recommended
March 28, 2023
Unprompted review
Absolutely brilliant service
Absolutely brilliant service! We've used Mortgage 1st for years now and each time the team have been brilliant. Our adviser found us a great deal and helped us navigate the remortgage process.
I've already recommend to friends.
March 23, 2023
Unprompted review
Stay away
Do not touch. They totally messed our mortgage up and took our money . Leaving us homeless and no money. Disgusting company
November 28, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.