Mortgage Advice Bureau Reviews 

I have had a mortgage for 2.5 years from these people who were suggested to me by house builders.

They do not know what they are doing and do not act with customers interests at heart.

The initial process was long, invasive and stressful. It took forever to get everything organised.

We agreed a fixed 3 year period and paid an additional fee for the term.

Fast forward 2.5 years and the term is only for 2.5 years. I have pointed this out and complained. I have had Joe and Lisa explain this away as if it's nothing saying this must be because the term started from the offer letter and not from when mortgage started?? The offer letter was only a couple weeks prior, so the explanation doesn't stack up. Furthermore none of this was explained at the time as I would have asked for it to have been aligned with the mortgage start date, not 6 months before we've moved in...obviously a mistake.

No apology, no sorry for the inconvenience just trying to brush it under the carpet as if it's nothing and move on.

Personally I prefer dealing with a company who is transparent and puts client first

Great experience! Updated throughout the process.

Sunjay was extremely professional and supportive. He explained all the details of the mortgage process in a very clear way, and was always very punctual in his communications.

Ken at the Swindon branch of MAB has been excellent through the process of purchasing two houses now. I wouldn’t go anywhere else. He is professional & prompt. Always contactable & quick to respond. Top notch bloke very easy to talk to. We have always felt relaxed during the process which obviously can be quite stressful. Highly recommend using MAB & Ken for all your mortgage advice 👌🏻

Tom and Nicola are amazing! Responsive and efficient, I couldn’t have asked for a more pleasant experience when applying for a mortgage. Can’t recommend them highly enough!

Ryan made this a really quick and easy process, answered all question I had, always kept in touch. Couldn’t ask for more :)

We had a good experience! The service was smooth and excellent, the team was incredibly helpful (especially Ioni!!!). Highly recommend!"

Yvette is so helpful. They made the process very easy and smooth. I am a first time buyer and she was easily contactable and approachable with any questions I had.

Emma Malone was my Mortgage advisor she was very helpful and very clear. She answered all of my questions and helped me to understand things I didn’t understand. As a first time buyer this was extremely helpful. Would definitely recommend

I am a first time buyer, and my anxiety and stress levels have been crazy! Yet Phillip took me through the process every step of the way and explained everything to me in simple terms!
He was upfront and honest about expectations, finding me the right deals and what I could afford.
He was responsive and knew just what to say to me to help me through this all.

He will be someone that stays in my contact list forever, what a hero! Amazing service and knew all about shared ownership to help get me on the property ladder

Excellent firm. Leah’s a legend. Gets everything done in record time.

Peter Reid has been brillant through the whole process. Lovely bloke with a fantastic service. Worked really well to get us really competitive deal. Thanks for your continued support with helping us get our first house!

Although my broker was lovely, there was a lot of mis-communication from the mortgage broker to the lender, estate agent and solicitor, this led to the mortgage lender saying they couldn’t loan the money any more. This was done 24 hours prior to completion on a flat! If you’re looking to buy a flat, look for a company who look into a leasehold and ask about deed of variation. Feeling disappointed after waiting 5 months for this to go through, is an understatement!

It has been three weeks since I moved into my dream home, and I wanted to share my experience being a first time buyer this wouldn't of been possible without Abby Sayers. She was exceptional throughout my mortgage application process. Over the past seven months, I had consulted various mortgage advisers, but none provided the support I needed; they would often disappear, leaving me feeling hopeless about achieving my dream of home ownership. Abby, however, was truly my hero. From the beginning to the end of the process, she was consistently attentive and reliable. I felt completely secure in her care, and my vision of finally owning my first home was becoming a reality and that it did! I still cannot believe I have my own home! I would like to highlight that my entire journey was completed within a two-month period, especially considering we began during the Christmas and New Year holidays. Additionally, I had received a notice from my landlord regarding my rental situation, which added urgency to the process. Abby was fully aware of this time constraint and acted promptly to ensure that I was able to move before the notice period expired.

 

If anyone is question of where to begin or not too sure who to trust I would strongly recommend Abby as for being a first time buyer and doing it alone it was extremely new and stressful and I can not express how grateful I am to her. If you see this Abby thank you so so much!
Dan

Good experience no issues a lot of information

Very honest and approachable, made the daunting seem easy and understandable. Yvette was a lifeline, took the reigns and helped us first time buyers brave what seemed too complicated to try. Now instead of burning rent money, we're investing in bricks, one month at a time.

I’ve currently been dealing with Paul Horner for my new mortgage and his services have been brilliant from start to finish would highly recommend him

Rachel Halliwell has helped me a few times now get me the best mortgage for me. By asking lots of useful and helpful questions. Rachel is always easy to talk to with a friendly professional manner. I would certainly recommend Rachel and would deal with her again.

We dealt with Charlie at the MAB and he was a lifesaver I highly recommend everyone go to him

James provided a great service, found me a suitable product within a day and pushed the process through quickly. After service has also been fantastic.