Morton Windows & Conservatories Reviews 67

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

From the outset of the concept for an extension to our bungalow, the team at Morton were enthusiastic, helpful, knowledgable and above all professional. From the initial suggestions from their... See more

Rated 5 out of 5 stars

They are a great team here . Extremely helpful throughout . We really valued their expert advice and guidance when choosing the windows and doors for our new self build . We feel we have had grea... See more

Company replied

Rated 1 out of 5 stars

Orangery Glass Panes exploding and blowing - I have asked for this to be investigated. Ongoing now for over 6 months. Materials are clearly not fit for their intended purpose, given that mu... See more

Rated 5 out of 5 stars

Very happy with our new garden room. From start to finish, staff were informative friendly and professional. We can honestly say the team were a pleasure to have around. The quality of building h... See more

Company replied

Company details

  1. Door Shop

Written by the company

Why choose Morton? Our design and sales teams are genuinely nice, down to earth people who are passionate about the products we sell and who want our clients to be delighted with their purchase. We do not need to pressure-sell as our designs and products speak for themselves.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Windows Doors and Garden Room

What an excellent service given by everyone from the design through to completion. The windows and doors have transformed the aged white windows and doors and as for the garden room I can’t say enough to how much of a change it has made to our house. From Paul Andy Rich to Tracy you ought to be proud of how you work to deliver to such a precise time scale.

January 20, 2025
Unprompted review
Morton Windows & Conservatories logo

Reply from Morton Windows & Conservatories

Thank you Mr Turner, your feedback is very helpful and we are glad you're happy with your project. I have passed your message on to all involved and if you ever need anything else then please let us know. Thanks again (Morton Windows)

Rated 5 out of 5 stars

Skilled workers

Well it wasn't the weather as it was very cold and wet. But Gary and Colin worked through without complaining. Great job done in the end. Thank you

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Garden Room

From start to finish Morton’s were totally professional with a friendly approach. All members of the team were engaging and always available to answer any questions and queries. The ongoing communication throughout the build was fantastic.
The level of craftsmanship displayed was top drawer and the outcome beyond our expectations, we are very pleased with our garden room and would use Morton’s again without hesitation.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Quality product

We had all our windows replaced, front and back door and new French doors. Very pleased with the quality of the product and the fitting. The amount of redecoration required was very minimal. Our house was always left very clean. Highly recommended!

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Impeccable “Door To Door” Service

Impeccable “Door To Door” Service
Thank you Mortons for supplying our lovely new front door. From the initial conversations, to the final fitting, we have been really pleased with the process. We were assisted in making informed choices about the door, and were told what to expect when it was fitted. On the day, James and Sam turned up bright and early to remove the old door and install the new one. They were friendly and cheerful, and spent time explaining about use, and maintenance. And they cleared up beautifully afterwards, leaving no mess at all. Everything went very smoothly, and we are happy with the new look – and the added insulation giving us a warmer hallway. Would happily recommend the company.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Very clean and tidy and hard working. Very pleased with the very professional work done. Very polite and all cleared away at the end. We are very happy how it looks and works.

May 21, 2024
Unprompted review
Morton Windows & Conservatories logo

Reply from Morton Windows & Conservatories

Thank you Geoffrey for the review, we are glad your happy with the work and the overall result. If you ever need anything else then please let us know.
Morton

Rated 5 out of 5 stars

We have a beautiful Orangery

We have a beautiful Orangery, The fitters Andy and Richard were excellent, very respectful of us and our home. They kept us updated with what they were doing at each stage. Worked through all weathers, could not have asked more of them.

June 3, 2024
Unprompted review
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Reply from Morton Windows & Conservatories

Thank you for the review. I will pass your message onto Andy and Richard. We really appreciate you taking the time to submit a review. They are very helpful. If you need anything else then please let us know.
Thank you
Morton Windows

Rated 5 out of 5 stars

A great service from start to finish

A great service from start to finish!

From initial design through to build I found the staff to be helpful and professional where no question or ask was too much. I would highly recommend morton windows and conservatories

A special shout out to Mark and Paul who made our design so easy, Tracey for excellent communication throughout the process and finally Gary and Simon who worked through some challenging weather. Big thank you to everyone at Mortons

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for our super garden room!

From initial contact with sales to the final touches we have been really impressed with Morton's professionalism and attention to detail. Their proactive communications throughout have kept us up to date with what's happening next, and with any changes to plan. The various tradesmen have also impressed with their obvious knowledge and experience. We are so pleased with it, I can already see how it is going to make bungalow's space more useful.
There is cheap and there is good value; our garden room is good value.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Orangery in N Elmham

Morton’s People turned up when scheduled and were considerate and polite, making the whole experience as easy as possible.

We are pleased with the building, which has been completed to a good standard.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Excellent service from the team at Morton’s from initial contact to completion of works. Had been searching for composite doors for my cottage for some time and Morton’s were the only company that could provide doors for my smaller than average frames. The team who installed the doors were extremely thorough and efficiently dealt with any issues that they came across. Really impressed with the service that I received, would highly recommend

September 27, 2024
Unprompted review
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Reply from Morton Windows & Conservatories

Thanks for the review Amanda, very much appreciated and we are glad your happy with the doors. Anything else you need then please let us know.
Morton

Rated 5 out of 5 stars

Insulated Roof and Windows

I engaged Morton to install an insulated part glazed roof system and windows for my client’s extension in Norwich. From the initial visit up to install their team worked tirelessly to achieve the design spec given by the client, offering creative suggestions and adapting to suit budget limitations. Their initial quote was far more detailed and comprehensive than any competitors with no hidden costs.

The install team too were fabulously professional, overcoming some of the hurdles put in place when working with an old building with creativity and initiative. The project is very nearly complete and I have been delighted with the experience thus far.

I wouldn’t hesitate to recommend Morton to future clients and I actively look forward to working with their team again.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot commend this companies staff…

I cannot commend this companies staff enough, nothing was too much trouble even with all the questions asked. The doors have generated such wonderful comments, and the fitting has been pristine.

May 31, 2024
Unprompted review
Morton Windows & Conservatories logo

Reply from Morton Windows & Conservatories

Thank you for taking the time to submit your review, it really does help us and I am glad your happy with the doors. If you ever need anything else then please let us know.
Thanks again
Morton Windows

Rated 5 out of 5 stars

Great Job and Great Product

I was looking for a new Door to replace the old and leaking door and frame of our Cottage. The original door was very distinctive with leaded glass in a diamond shape and we wanted the same exact look, but without the water ingress and drafts from the tired and badly fitted frame and door. We approached several companies including Mortons. Mortons had an ace card with a system that allows you to choose all aspects of the door online. This was perfect for us as we were able to choose an almost exact match to the current door including a colour/glass/handles and finish that was so close to the original that few people realise we have changed the door, but up close you can see the real quality of the product. The door and frame were fitted expertly and with great care to the surrounding plants and existing walls. They also replaced the porch gutter, down pipes and fascia boards which had rotted over the years with uPVC that matches the original perfectly. Some brick repair was also needed to fix the wall that had been damaged by the previous fitter of the old door. What we have now is a warm and dry porch with no leaks whatsoever. And additionally increased security of a modern lock with easy opening and perfectly fitting frame and door. Even the postman is happy as the new letterbox doesn't try to remove his skin when he posts a letter through. We are genuinely very happy we chose Mortons for the job. The fitters were very skilled with many years’ experience between them and able to work around the difficulties that the job presented with a lack of proper damp proof installation of the old door frame, gaps in the brickwork, excessive use of foam filler etc. We are really pleased with the overall finish, look and smooth operation of the door and locks. It should be noted that Mortons were not the cheapest or the most expensive but we feel we have value for money from this local supplier. They are also polite and easy to work with.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Impressive all round

We have been really impressed by the way Morton handled the whole thing. The plans were drawn up in a clear manner, everyone was helpful, the workmen themselves were excellent, we were regularly rung up to ensure everything was going OK, the timetable was clear, everything agreed over the phone was confirmed by email. Truly wonderful all round.

June 6, 2024
Unprompted review
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Reply from Morton Windows & Conservatories

Thanks, Alan, I appreciate your review and the kind words, the whole team wishes you the best and if you ever need anything else please feel free to touch base with us.

Rated 5 out of 5 stars

Many thanks for excellent service

Many thanks for excellent service. James made helpful suggestions which we adopted, the product was installed quickly and efficiently by first rate in house fitters and we are delighted with the result. 10 out of 10

May 7, 2024
Unprompted review
Morton Windows & Conservatories logo

Reply from Morton Windows & Conservatories

Thank you for taking the time to submit a review, we really do appreciate it and have passed your message on to all involved. If you ever need anything else then please let us know.

Rated 5 out of 5 stars

Repeat customer - just as good.

WE moved house within the Norfolk area and again used Morton's to build a Orangery for us.

From the initial design through the foundations and then the build all was carried out efficiently and professionally.

We have now had the Orangery through the summer and all the little design details have proven worthwhile.

Thanks again

Andrew and Annette

March 10, 2023
Unprompted review
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Reply from Morton Windows & Conservatories

Thank you Andrew & Annette for taking the time to submit such a kind review. We very much appreciate your feedback and glad you are enjoying your Orangery. If you ever need anything else then please let us know.
Team Morton

Rated 5 out of 5 stars

5***** service...again !

This is the second project overseen by Mortons in the past 12 months. Following the previous installation of an orangery, we then decided to approach Mortons once again when we needed to replace two very old windows elsewhere in the house (in fact we didn't even both going elsewhere for quotes). Once again the process from start to finish went very smoothly with the whole team maintaining that perfect balance of professionalism with friendliness throughout
Definitely 5***** service once again

July 12, 2023
Unprompted review
Morton Windows & Conservatories logo

Reply from Morton Windows & Conservatories

Thank you Colin for the review, and for the returning business. We really do appreciate it and glad your happy with the project and if you ever need anything else then please let us know.
Morton

Rated 5 out of 5 stars

First class french door installation

From our initial contact with Morton Windows, we had excellent services, through planning, quotation and installation. The staff who installed the windows could not have been more efficient or helpful, and attention to detail was excellent.
We are delighted with the end result, which has transformed the back of our house.

July 24, 2023
Unprompted review
Morton Windows & Conservatories logo

Reply from Morton Windows & Conservatories

Thank you David for the review and kind words, we really do appreciate this and we are glad your happy with the project. If you ever need anything else then please let us know.
Morton

Rated 5 out of 5 stars

Just had 4 windows replaced

Just had 4 windows replaced, great professional job from start to finish, brilliant communication, love the windows, clean efficient, highly recommended.

August 14, 2023
Unprompted review
Morton Windows & Conservatories logo

Reply from Morton Windows & Conservatories

Thank you for the kind review, and we are glad you are happy with the project. Your feedback is very valuable to us and if you ever need anything else then please let us know. I hope you have a great evening.

Morton Windows Team :)

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