I bought a Lebara SIM card with a UK number for roaming in India. Mos Accessories sold me the SIM card, then activated it for me in the UK, before posting it to my address in India. It was sent tracke... See more
Company replied
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See what reviewers are saying
With many websites online, it's hard and scary to find something you want at great value. They have beaten all my expectations, legit company, sells good products, and the customer service is re... See more
Company replied
I had a wonderful experience with this online store, and I especially loved the following: — Very good and very fast replies. Amazing support! — Very honest and straightforward information a... See more
Company replied
Didn't make it clear when ordering that the item would be dispatched from China. Order took 11 days to be delivered. Not impressed
Company replied
Company details
Written by the company
Online reseller of mobile phone accessories such as phone cases, chargers, cables, adapters, earphones and screen protectors and more. We have no physical store but customers can collect products same day in person by appointment only.
Contact info
11 Portland Avenue, PE1 3JZ, Peterborough, United Kingdom
- 07424000382
- sales@mosaccessories.co.uk
- www.mosaccessories.co.uk
4.1
Great
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service for SIM card activation
I bought a Lebara SIM card with a UK number for roaming in India. Mos Accessories sold me the SIM card, then activated it for me in the UK, before posting it to my address in India. It was sent tracked, so I knew it was on the way, and it arrived in good order. Now I have a pay-as-you-go UK number while I'm abroad, and I was able to top up online. This helps me with things like Paypal while I'm travelling. Lebara also does roaming add-ons, so I can add more countries as I go. The service from Mos Accessories was excellent from start to finish. I would thoroughly recommend them for SIM card activation. Thanks!
January 29, 2026
Unprompted review
Reply from Mos Accessories
Thank you so much for the 5 star review and your kind words. It was a pleasure dealing with you. Happy Travels.
Slow delivery!
Didn't make it clear when ordering that the item would be dispatched from China. Order took 11 days to be delivered. Not impressed
August 28, 2025
Unprompted review
Reply from Mos Accessories
Hi,
This is not true as the product page clearly states it above the description that the product is stored in my supplier's warehouse in China and that estimated delivery is 5 to 10 working days for such orders.
Where stock is managed by myself here in the UK, those products do not carry the above message on the product page as I ship those out myself.
Before leaving a bad review please cross check with me or review the product page.
Delivery took 8 working days, which falls within the timeframe that was stated on product page.
It's important that you review product descriptions before purchase to avoid any disappointment as I am very transparent and honest with my customers. I did not deserve this feedback as the information was provided to you up front on the product page.
Stellar customer support and very honest
I had a wonderful experience with this online store, and I especially loved the following:
— Very good and very fast replies. Amazing support!
— Very honest and straightforward information about everything, so I knew exactly what to expect.
— Over-the-top customer care.
— Peace of mind.
I got exactly what I was told, and a big plus: a great experience overall. I highly recommend this online store; it is a genuine website to buy from. If you are after the very best, this is definitely the place for you.
Thank you very much for everything, Mohsin! I really appreciate all your help and care!
June 19, 2025
Unprompted review
Reply from Mos Accessories
Many thanks for your awesome feedback and comments :). It was a pleasure doing business with you Nica and glad I could assist.
Im scared of being scammed. They're so legit
With many websites online, it's hard and scary to find something you want at great value.
They have beaten all my expectations, legit company, sells good products, and the customer service is realistic and friendly.
Ordered a phone case, and they gave great expected times of arrival. Very important for me as I was going to fly for 2 months.
Item is exactly as described and looked like the images I saw on their website (which is a surprise nowadays).
Highly recommend!
March 6, 2024
Unprompted review
Reply from Mos Accessories
Thank you so much for your feedback :)
Everything like was described
September 15, 2023
Excellent service
Purchased an Huawei data / charging cable. Item was delivered following day after order was placed. Item was of excellent quality both for charging and data transfer and price very competitive.
April 7, 2022
Unprompted review
Great customer service
Great customer service
Order the wrong earphones, which it wasn't any trouble to return and get a refund.
Now have the correct ones which were shipped out the same day.
January 20, 2022
Unprompted review
Reply from Mos Accessories
Thank you so much for your 5 star review and comments. I'm glad I was able to assist :).
Phone case
Very speedy delivery with all that’s going on and absolutely love my new phone case
January 21, 2021
Ordered a phone cover and received it…
Ordered a phone cover and received it within a week to ireland. Very happy
January 12, 2021
Thanx moe
Thanx moe. Your service was awesome and helpful. The squishy toys arrived very fast especially at Christmas overseas and COVID all happening. The toys are so cool. Better than I thought so happy. Kids love them. Adults using them too for pranks. Lol 😆 keep up the good work
December 26, 2020
Reply from Mos Accessories
That's awesome! Thanks for the update and lovely review :)
Am glad kids and adults are enjoying the stretchy toys.
Regards
Mo
Reply from Mos Accessories
Hi,
Sorry to find out you haven't received your order yet.
I had emailed you and advised on how long delivery can take prior to shipping out your order and instead of waiting the duration mentioned in the email it's very disappointing that you left us a 1 star review whilst the item is still in transit and on its way to you.
It's important to be considerate of the current climate as due to the ongoing pandemic the postal services is overstretched and enduring a lot of delays, this could be the prime reason for the delay with your order.
Instead of leaving 1 star reviews please contact companies as the majority keep their lines of communication open, especially us. We respond to every single query that comes our way.
When you receive your order please review your feedback as such feedback is unfair.
excellent service
This is the second phone case I’ve bought from Mo. Excellent service each time!
December 16, 2019
Unprompted review
these guys are on point
these guys are on point, delivered in time and exactly as described full marks
May 30, 2019
Unprompted review
I recommend to other very reliable
May 30, 2019
Unprompted review
Excellent Service.
Excellent Service.
I received the item quickly but I had ordered the wrong thing. It was easy to return and a full refund was quickly given. I have no reservations about recommending this seller. Well done!
December 20, 2018
Unprompted review
Reply from Mos Accessories
Hi,
Thank you for the feedback and kind words. Am glad you were pleased with the service.
Regards
Samsung Note 4 case.
Samsung Note 4 case.
Perfect fit and superb service!
Can't fault at all. 5*
June 21, 2018
Unprompted review
Reply from Mos Accessories
Thank you for the 5 star feedback and comments.
Am glad you like the product and service received.
Purchase of Samsung phone case
Excellent service, very prompt delivery and purchase exactly as advertised, I am very pleased and would not hesitate to recommend
March 2, 2018
Unprompted review
Reply from Mos Accessories
Many thanks for your feedback and comments.
Excellent service
February 28, 2018
Unprompted review
My wife spends a lot of time on line …
My wife spends a lot of time on line and said she is very happy with your web browser Many
thanks.
January 14, 2018
Unprompted review
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