Mos Accessories Reviews 

32
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I bought a Lebara SIM card with a UK number for roaming in India. Mos Accessories sold me the SIM card, then activated it for me in the UK, before posting it to my address in India. It was sent tracke... See more

Company replied

Rated 5 out of 5 stars

With many websites online, it's hard and scary to find something you want at great value. They have beaten all my expectations, legit company, sells good products, and the customer service is re... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with this online store, and I especially loved the following: — Very good and very fast replies. Amazing support! — Very honest and straightforward information a... See more

Company replied

Rated 2 out of 5 stars

Didn't make it clear when ordering that the item would be dispatched from China. Order took 11 days to be delivered. Not impressed

Company replied

Company details

  1. Cell Phone Accessory Store

Written by the company

Online reseller of mobile phone accessories such as phone cases, chargers, cables, adapters, earphones and screen protectors and more. We have no physical store but customers can collect products same day in person by appointment only.


Contact info

4.1

Great

TrustScore 4 out of 5

32 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.1

All reviews

(32)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer experience!

I ordered a brown Apple iPhone 6 case at Mos Accessories but didn't like it's color as it was differing a lot from the pictures. I therefore asked for the possibility to return the case and got a reply promptly. In the end I was granted a refund as the case and packaging still were in "new" condition".

Due to the fast and always very friendly reaction of Mos Accessories I then decided to order the same case in black color from them. Another reason for ordering at MoS Accessories was that their products are reasonably priced. Furthermore the delivery was carried out in a very quick way ... overall I can recommend this company with no hesitation and will again order products in the future from them myself.

August 3, 2017
Unprompted review
Rated 5 out of 5 stars

Truly the best customer experience ever!

I rarely write reviews for online retailers. However, given the excellent experience I had with Mos Accessories, I felt compelled to make an exception.

I ordered a Marley Chant speaker for my daughter. It came quickly but unfortunately it had a fault – it wouldn’t charge and when I pulled out the USB lead it died on me. I emailed Mos Accessories and within 20 mins I had a response. Mo said he would look into it and come back to me. Overnight I had another email from Mo saying that he had spoken to his suppliers and there was another on its way and there was no need to send back the old broken unit.

Within 48 hours I had another email from Mo to say that he had the replacement unit in and that he was charging and checking it before sending it out. I received the replacement unit – it works just fine and my daughter (and me) are very happy.

I would have no hesitation in recommending Mo’s Accessories – the 5 star customer service and genuine concern that they had a happy customer is something I haven’t seen for years. Thank you Mo!

October 7, 2016
Unprompted review
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