Everyone at the front desk has always been friendly when I've checked in. The rooms haven't always been the cleanest and sometimes things didn't work (the bathroom light/fan) or were missing (shower... See more
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Review summary
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I stayed several times at 775 N. Mathilda Ave, Sunnyvale and is my favorite because is: Clean, feel safe because of other people that were staying here, good price, staff treat me nice. The only diff... See more
Company replied
The room and beds were very comfortable, although there was some plumbing noise. Breakfast was adequate: muffins, waffles, yogurt, boiled eggs... Nothing special or exciting. The staff was very friend... See more
Company replied
The staff was very helpful and my room was clean. HVAC worked great! The window could have been darker as the outside brightness from the hall lights was on all night. Maybe better coverage on the win... See more
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Company details
Information provided by various external sources
Find discount motels at over 1,000 locations from the Motel 6 official site. Book motel reservations online at the lowest price of any US hotel chain.
Contact info
United States
- www.motel6.com
3.7
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Find lodging elsewhere
Find lodging elsewhere. This place isn’t worth the price. Rooms smell terrible musky mildew. Long term guests always smoking at the front entrance gossiping smoke goes into your window if you want “fresh air”. Rooms were dirty. Roaches in the bathroom. The staff wasn’t very pleasant. Towels had stains and nasty stuff hair all over the room. Tv didn’t have any options unless you brought your own devices. Paper thin walls. No breakfast option there. Several other places with comparable prices in the area. Not worth it here.
July 24, 2026
Unprompted review
Reply from Motel 6
We sincerely apologize for the disappointing experience you had during your stay. We understand how upsetting it must have been to encounter a musty odor, cleanliness concerns, roaches in the bathroom, stained towels, and hair in the room. We also regret the inconvenience caused by the staff's attitude, excessive noise, and smoke entering your room from guests near the entrance. We have shared your feedback with the property for review and appropriate attention. As a goodwill gesture, the property has processed a refund of $120.00 in recognition of the inconvenience caused during your stay. We truly value your feedback and regret that we did not meet the standards you expected. We hope this resolution demonstrates our commitment to addressing your concerns and improving the guest experience.~RK
Reply from Motel 6
Hi Sara, thank you for your wonderful feedback! We're delighted to hear that you found your room comfortable and our staff friendly. Your kind words are greatly appreciated and serve as wonderful encouragement for our team. We look forward to welcoming you back for another pleasant and comfortable stay soon!~UC
Very dirty, Felt Unsafe
Very dirty, smell of cigarettes and urine, hair on the bed sheets, room not clean. Felt unsafe as some odd people and homeless in the area.
July 23, 2026
Unprompted review
Reply from Motel 6
Hi, we're truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. The issues you've described regarding cleanliness, unpleasant odors, and your sense of safety are certainly not the standards we strive to provide.
Please be assured that your concern has been escalated to the relevant team for immediate review. They will thoroughly investigate the issues you've raised and take appropriate action. Thank you for bringing this to our attention.~Dia
employees not friendly
employees not friendly. room was nasty. toilet falling thru the floor. ac didn't work well.
July 14, 2026
Unprompted review
Reply from Motel 6
Hi Shay, we're truly sorry to hear about your experience and regret the concerns you've shared regarding the staff, room condition, toilet, and air conditioning. This is certainly not the level of service or quality we strive to provide. Kindly help us with your Motel 6 Booking ID, along with your registered contact number and email address, so our dedicated team can conduct a thorough investigation and assist you accordingly. ~UC
bed was comfy, room was very clean!
the bed was big and comfy, the room was nice and clean, the location was convenient, as there was plenty of food/ entertainment within a 5-15 minute drive, and all at an affordable price!
July 18, 2026
Unprompted review
Reply from Motel 6
Hi Maydeline, thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed your stay and found the bed comfortable, the room clean, and our location convenient for exploring nearby dining and entertainment options. It's especially rewarding to know that we were able to provide great value at an affordable price. Your kind feedback means a great deal to us, and we look forward to welcoming you back for another enjoyable stay soon!~UC
The check in staff were very friendly
The check in staff were very friendly. Reservation staff messed up the pricing on the hotel. The pictures online were d deceiving to us. We came down on vacation thinking everything was in the kitchen to cook with. We had to buy everything. No coffee pot. I had to cleaned up before cooking food. The tub was dirty and the walls.
July 14, 2026
Unprompted review
Reply from Motel 6
Hi Novelette, we're truly sorry to hear that your stay did not meet your expectations. While we're pleased to know that our check-in staff made a positive impression, we're concerned about the issues you've raised regarding the reservation, room amenities, cleanliness, and overall experience. Kindly share your Motel 6 Booking ID, along with your registered contact number and email address, so our dedicated team can conduct a detailed investigation and assist you accordingly. ~UC
Clean safe and friendly staff .
July 27, 2026
Unprompted review
Reply from Motel 6
Hi William, thank you for your wonderful feedback! We're delighted to hear that you found our property clean, safe, and welcoming, and that our friendly staff made your stay enjoyable. Your kind words are truly appreciated and serve as great motivation for our team. We look forward to welcoming you back for another pleasant stay soon!~UC
There appeared to be blood on the…
There appeared to be blood on the bathroom door post. There appear to be vomit on the inside of the bathroom, on the door. AC didn't cool, I ordered two 2-bed and got 1 2-bed and 1 king bed, the king bed room wasn't even ready on time. No toilet paper in the bathroom!
July 26, 2026
Unprompted review
Reply from Motel 6
Hi Aviran, we're truly sorry to hear about your experience and sincerely regret the concerns you've shared regarding the room condition, cleanliness, amenities, and room allocation. This is certainly not the standard of hospitality we strive to provide. Kindly share your Motel 6 Booking ID and contact details with us, and our dedicated team will investigate the matter thoroughly and assist you further. ~UC
Decent motel, but flea problems
Decent motel, good location, nice staff. But we got bitten by fleas both nights we were there.
July 26, 2026
Unprompted review
Reply from Motel 6
Hi Ryan, We sincerely apologize for the inconvenience caused and understand your concern. Our team has shared an email regarding this matter. Kindly check your inbox and reply to the same if you need any further assistance, and we’ll be happy to help you further. ~RK
Worst motel 6 I ever stayed
This review is about motel 6 in Lompoc: Dirty, loud and no night security taking care of disturbances.
Motel 6 apologized and told me I got a refund for a stay at a Motel 6 in a different city for a different date, which I canceled and never stayed at. So now I’m also questioning their administrative capabilities.
July 23, 2026
Unprompted review
Reply from Motel 6
Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.~Dia
Friendly Staff
Friendly Staff, Cleanliness of the room is exceptional, Location is Accessible to lots of stores, we feel safe always on our stay and Motel 6 Airdrie is highly recommended to all families and friends.
July 24, 2026
Unprompted review
Reply from Motel 6
Hi Marvin, thank you so much for your 5-star rating! ⭐We truly appreciate your support and are delighted to know that you had a great experience with us. Your feedback motivates our team to continue delivering the best service possible. Looking forward to serving you again soon! 😊~RK
Filthy disgusting no ice maker
Filthy disgusting no ice maker
Roaches all over the place ruining your food and on your bed
Bad TV, bad stove
No internet
Weed smell
Looks like hookers or drug dealer place
July 19, 2026
Unprompted review
Reply from Motel 6
Hi Moustafa, we sincerely regret to learn of your experience and would like to assure you that it does not reflect the level of service we are committed to delivering. As we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in the future with us.~UC
The staff was very helpful and my room…
The staff was very helpful and my room was clean. HVAC worked great! The window could have been darker as the outside brightness from the hall lights was on all night. Maybe better coverage on the windows to prevent too much light inside the room.
July 25, 2026
Unprompted review
Reply from Motel 6
Hi Gabriel, thank you for taking the time to share your feedback. We're delighted to hear that you found our staff helpful, your room clean, and the HVAC system working well during your stay. We also appreciate your suggestion regarding the window coverings and we'll share your comments with our team as we continue to look for ways to enhance our guest experience. We truly value your feedback and hope to have the opportunity to welcome you back for an even better stay in the future. ~SP
RUN AWAY!
The room was musty feeling and smelling, the walls were missing paint and all chipped up. The bathroom was gross and the shower looked very dirty. The door frames and trim being white was bad, they were so dirty and gross. The walls on the bathroom were gross. The ceiling in the bathroom was chopping. We didn’t sleep with any blankets, we pulled them back to get into the bed and couldn’t think about putting them on us. There is a constant water running sound, loud all night. But never found the water. The ground outside was disgusting and dirty and had trash everywhere. We were by the pool and there was yellow caution tape around it. This place was over all horrifying and I would never recommend anyone stay there. We stayed a total of 5 hours and couldn’t make it any longer & left
July 25, 2026
Unprompted review
Reply from Motel 6
We sincerely apologize for the inconvenience caused and understand your concern. Our team has shared an email regarding this matter. Kindly check your inbox and reply to the same if you need any further assistance, and we’ll be happy to help you further. ~RK
Motel 6 Chula Vista
3/5 – Decent budget stay, good value near San Diego
Stayed at the Motel 6 in Chula Vista from July 22–26. Staff were nice, polite, and professional throughout. The room wasn’t super clean, but it was clean enough for a budget motel and felt quiet and peaceful overall.
The property sits next to the light rail, so you’ll hear some train noise, but it wasn’t a major issue. There’s a nice pool, a good vending area with free ice, and a small laundromat with two washers and dryers. No maid service during my stay (would’ve appreciated at least one visit), but it wasn’t a deal-breaker.
Very good value for the money and convenient for getting to and from San Diego. I would stay here again.
July 22, 2026
Unprompted review
Reply from Motel 6
Hi Rendall, thank you for taking the time to share your feedback. We're pleased to hear you found our staff friendly and professional, enjoyed the peaceful atmosphere, and felt the property offered good value and a convenient location for visiting San Diego. We also appreciate your comments regarding room cleanliness and the lack of housekeeping service during your stay. Your feedback has been shared with the hotel management team for review as we continue working to improve our guest experience. Thank you for choosing to stay with us. We're glad to know you would consider staying with us again, and we look forward to welcoming you back! ~RK
The place is absolute a dump
The place is absolute a dump. Plus, booked on the Motel6 app and upon check in the price was more. On a 64 dollar room the taxes were $27.25. The rate for Williams Arizona is 17 percent. At 27.25 is 43 percent.
I don’t understand what additionally information needed. Taxes and other fees were $27.25. Plus, upon check out I went to the front desk several times and nobody was present. I would have preferred addressed the matter face to face. But due your lack of staffing. Additionally, was informed upon check in your coffee machine was not working for morning coffee. I was advised on locations to purchase coffee. Amazon will deliver a new coffee machine the next day. More excuses.
July 24, 2026
Unprompted review
Reply from Motel 6
Hi, We're truly sorry to hear about your experience. The concerns you raised regarding the room condition, unexpected charges, unavailable staff at checkout, and the lack of working amenities are certainly disappointing.
Could you please share your reservation ID, registered contact number, and email address? We’ll review the concerns regarding the room condition, charges, staffing, and amenities and assist you further.~Dia
Great Ac clean room Very accessible to…
Great Ac clean room Very accessible to food ect ..Quiet and Pool looked amazing...Staff very friendly
July 25, 2026
Unprompted review
Reply from Motel 6
Hi Brent, thank you for your wonderful feedback! We're delighted to hear you enjoyed the clean room, effective air conditioning, peaceful atmosphere, and our convenient location. It's also great to know our friendly staff made a positive impression and that you liked the pool. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay! ~RK
The bottom sheet didn't fit the bed and…
The bottom sheet didn't fit the bed and kept coming off throughout the night. No soap in the bathroom. No extra toilet paper in the bathroom. No remote control for the TV. General upkeep non-existent. Not quite as bad as some of the Motel 6 that I have stayed at but not good either.
July 25, 2026
Unprompted review
Reply from Motel 6
Hi Kathy, we're truly sorry to hear about the experience you've described and regret the inconvenience caused by the room condition and missing amenities. Thank you for sharing your contact details with us. However, we're currently unable to locate your reservation with the information provided. Kindly help us with your Motel 6 Booking ID so that we can get this checked thoroughly and assist you further. ~UC
M6RM Highly Recommended
Thanks to the manager Maged and staff Jose, Jamila, Fran, Rita & Nick as well as all of the cleaning staff, M6RM is very conveniently located close to eating places etc.
July 25, 2026
Unprompted review
Reply from Motel 6
Hi David, thank you for your kind words and for recognizing Manager Maged, Jose, Jamila, Fran, Rita, Nick, and our housekeeping team. We're delighted to hear they made your stay enjoyable and that you found our location convenient. Your appreciation means a great deal to us, and we look forward to welcoming you back for another pleasant stay soon! ~RK
I choose to stay here because it was…directly across from weeki wachee springs
I choose to stay here because it was directly across the street from Weeki Wachee Springs. ***That was my primary reason, I did look at pictures online before booking.***I stayed in room 112. My room immediately smelled like cigarettes, had mold in the bathroom ceiling, and other visible issues. (Shower head looked so dirty, toilet bowl was stained, the tile had been painted over very poorly, the caulking looked like a five year old did it, the pool was out of service????)
On a very positive note, the staff at check in was so nice & answered all my questions, very professional. My compliments to the staff.
I think who ever owns the property needs to take more pride in taking better care of the buildings and landscape.
At night there was a party in the parking lot, I could hear another guests dog and cat barking all night.
Full transparency yes you get what you pay for.
July 25, 2026
Unprompted review
Reply from Motel 6
As checked, our team has connected with you and addressed your concern via email. We’d appreciate it if you could take a moment to share your feedback on the assistance provided, as it helps us improve our service. For any further support, please feel free to reach out. ~dc
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