Thank you MotionRC for providing perfect and quality models at a nice price (I bought around 20 to 30 different ones). Delivery is timely and most importantly MotionRC always promotes only products th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I purchased a Torro Sherman Tank from Motion RC Europe .Website was easy to use delivery was less than a week with tracking provided . Unfortunately tank had a non functioning smoke unit. contacted cu... See more
I spent 2 weeks custom painting my V2 A10 before noticing 2 missiles were missing and raising a ticket with Motioneu customer service. After a couple of emails to confirm I'd checked all the pac... See more
Fantastic company. I went to them long after initial purchase and they were able to help me source all the spare parts I needed. They also went out of their way to find out some information I needed a... See more
Company details
Information provided by various external sources
At Motion RC Europe we carry a wide selection of radio control (RC) airplanes, boats, cars, trucks, tanks, helicopters, gliders, transmitters, receivers, lipo batteries, servos, chargers, ESC, motors, glue, wheels, propellers, and more. Shop our lowest prices with free shipping.
Contact info
Lake Barrington, Netherlands
- www.motionrc.eu
4.6
Excellent
375 reviews
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
My first car i bought get broken , they acted very quick and helpfull to replace it.
June 8, 2023
perfect support
there were some technical problems with the stuff i bought, so support team managed it quickly and changed the stuff. very quick service and support
June 1, 2023
This is an amazing plane & I love it
This is an amazing plane & I love it! Quick overseas delivery & great plane & they follow up with was everything OK? Great company to buy from & will be using them again as excellent service 😃😎👍
May 29, 2023
Precios falsos
Precios falsos. Anuncian articulos a un precio determinado y cuando vas a la web de pagos el precio se ha incrementado considerablemente. Se lo comentas en el chat y dicen que el precio correcto es el caro, si no estas conforme te bloquean.
Fake prices. They advertise items at a certain price and when you go to the payment website the price has increased considerably. You tell them about it in the chat and they say that the correct price is the expensive one, if you don't agree they block you.
May 26, 2023
Unprompted review
Reply from Motion RC Europe
Hi David, The prices were correct on our website and the prices you saw during the payment process (checkout) were correct. However, the price in the cart was lower than what you saw on the website due to a bug that was removing VAT tax when you added items to your cart. The website shows prices with VAT if you are from a country subject to VAT tax. The temporary bug was removing VAT tax when you added an item to your cart making the price lower in the cart. We realize this was super confusing and we are very sorry for the bug. The bug has been fixed and all prices at all portions of the shopping process are correct. Thank you for pointing out this bug and allowing us to look into it and fix it. We hope this temporary technical problem does not hurt your opinion of Motion RC.
Hola David, Los precios eran correctos en nuestro sitio web y los precios que viste durante el proceso de pago (pago) eran correctos. Sin embargo, el precio en el carrito era más bajo de lo que vio en el sitio web debido a un error que eliminaba el impuesto del IVA cuando agregaba artículos a su carrito. El sitio web muestra precios con IVA si usted es de un país sujeto al impuesto de IVA. El error temporal fue eliminar el impuesto sobre el IVA cuando agregaste un artículo a tu carrito, lo que hace que el precio sea más bajo en el carrito. Nos damos cuenta de que esto fue súper confuso y lamentamos mucho el error. El error se ha solucionado y todos los precios en todas las partes del proceso de compra son correctos. Gracias por señalar este error y permitirnos investigarlo y solucionarlo. Esperamos que este problema técnico temporal no perjudique su opinión sobre Motion RC.
Motion rc are a very reliable company.
Motion rc are very efficient in what they do,fast delivery at reasonable prices and customer service is also excellent 👏
May 11, 2023
Motion RC Europe, awesome !!
I absolutely love Motion RC Europe. I fly a Corsair F4U 1600mm and I can get almost all spare parts from Motion RC. If I order spare parts, I have the parts at home within three days. Absolute top what is done there. I'm thrilled and I'll pay attention to where I can get spare parts the next time I buy a model. Huge compliments to Motion RC Europe.
April 30, 2023
Supper service
Lately I have placed an order as usual But had a problem for I have received a wrong item from my actual order, mind you this never happened before and I was always satisfied . I have contacted the customer care just asked me for a photo and packing list photo, in just few days I had there reply and confirmed that they will send me the correct item. Supper
April 29, 2023
Very pleased with the result of this…
Very pleased with the result of this issue, a faulty brushless motor supplied for one of my FlightLine planes from Motion RC who I have dealt with for some time. Issue resolved in quick time!
Excellent supplier!
April 13, 2023
Pronounced snake skin finish on F22 …
Pronounced snake skin finish on F22 Raptor tail plane. Replaced very quickly under warranty. Excellent after sales from Motion RC EU.
March 26, 2023
First and foremost the personal touch…
First and foremost the personal touch by writing a smiley with a "Thank you" note on the receipt I get whenever I purchase something from motionrc website.
I had a problem with the main gear not retracting after some testing before maiden flight.
Got in contact with MotionRC and submitted an Email to them.
Uploaded a few photo's to verify my claim and got a quick reply from an employee at MotionRC.
They replaced my main retracts with no problems and got it shipped the next day!
Thanks for the quick and outstanding customer support! This is how it should be!
You have made a lifetime customer ;)
March 21, 2023
L-39 problems quickly fixed
I reported a problem while setting up my new L-39. I received a quick reply with suggestions of what to do next and a request to video the fault. I submitted this and within 24hours a replacement control board was on the way. Great service and happy to continue shopping at Motion RC after this good experience
March 19, 2023
Receiver board that I ordered developed…
Receiver board that I ordered developed a fault, contacted the guys in support and upon seeing a short video a replacement was sent out. Top marks proper customer service.
February 24, 2023
Great products and great after care…
Great products and great after care service. Very happy with purchase.
February 10, 2023
I built RC plane for 45 years ,and I…
I built RC plane for 45 years ,and I have opportunity to fly in a real Mig-29 ....no words to describe such feelings !!! I heave 1:6 scale 2 turbine Mig -29 ,but I want to have this, it's easy to handle and scale looks fantastic !!! Well done Freewing!!!
February 5, 2023
Quite happy overall around my experience while contacting the Motion RC support team
In general, the customer experience was very good around the particular support ticket that I raised. The (Motion RC) support agent did review the relevant video I sent and replied back with adequate info and advice. I would say quite happy overall around my experience.
January 4, 2023
Excellent customer service
Bought a Stinger 64 from Motion RC. Initially I did have a few issues with the plane but on contacting Motion RC they were dealt with quickly and efficently to my complete satisfaction. I would always recommend the company due to their reasonable prices, free delivery for items over 99 euros, and excellent customer services
January 25, 2023
I am a returning customer.
I am a returning customer.
Prompt responses, excellent customer service, immediate action on any issues that may arise.
January 22, 2023
Customer care …
I’m not gonna lie the customer service is amazing I had a unit that didn’t work in my order and I emailed the support and within 5 minutes. 5 minutes! They replied back and solved the issue. I also like that they get straight to the point not like other companies taking ages to reply back and a whole bunch of nonsense to get a replacement. Motion rc has one of the best customer care for hobby products and the best part there is an EU site too. Big thumbs up from me motion keep it going.
January 8, 2023
Service of Motionrc is awesome i gut…
Service of Motionrc is awesome i gut today a Mail that my shipment is lost. And they sende on the same day a another shipment
December 21, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.