Been using them for 2 years no problems then it's all gone downhill. For my last 3 orders 1 was cancelled with no items delivered and 2 have been missing items. Customer service virtually non-exis... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great quality liquid nice and thick. vapes very well with intense flavour. the packaging is really nice and the tips on the 100ml bottles are nice and slim so top filling is cleaner, even the nic salt... See more
The ordered goods are of good quality. The order, payment and shipment tracking were good. The delivery time of almost 10 days is ok. The goods arrived well packaged and without damage. A disadvanta... See more
Really pleased with my e-cig batteries. I had previously ordered some from another company and they didn't work with my tank when they came. I phoned Motivape before ordering this time and the chap... See more
Company details
Information provided by various external sources
Motivape are online retailers of a wide selection of e-liquids and e-cigarettes. We offer over 240 flavours and sell a wide range of popular e-cigarette brands.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 08458680011
- info@motivape.co.uk
- www.motivape.co.uk
4.1
Great
830 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant 🤩
December 6, 2021
Ordered 3 items received 2
I'm extremely happy with the product however my order was for 3 items and I only received 2.
Awaiting this to be corrected.
Over to you Motivape. Your move!
November 20, 2021
Great service as always.
Great service as always.Big fan of their own brand 100ml short fills, loving the dessert flavours. Good delivery times , reasonable prices , quality juice. My go-to for juice.
November 18, 2021
Does what it says on the tin.
Does what it says on the tin.
Basically all you ask for.
And prompt delivery.
November 12, 2021
Rancid juice
I'm a big custard vaper and thought I would give motivapes mix of colonel custard a go ,arrived swiftly which was great. Sadly upon opening the bottle its stank of a rancid smell with not hit of custard aroma the only was I can describe is juice past its sell by date. I thought maybe I was wrong and it may taste better than the rancid stench coming from the bottle and added the nic shots , it was disgusting something wasn't right with this juice rather than risk my health vaping a potentially gone off product I've ordered a bottle from the place they buy the concentrate for this flavor, the difference is night and day between them with the source of the concentrate being fantastic compared to motivapes mix. I can only speak for the flavor that I bought as a first and last time customer I recommend avoiding motivapes colonel custard it's not good.
October 21, 2021
Excellent service
Excellent service
Would be nice to get a discount code now and then.
October 16, 2021
Easy to order.Fast delivery.
October 15, 2021
Unusable bottle
Would have been a 5 star only for the fact the vape juice doesn’t come in a e cig friendly bottle you cannot use the bottle it comes in to put the liquid in an e cig
October 14, 2021
Dark rum liquid
great company. i've been buying from Motivape for over three years never had a problem. very prompt service and delivery
October 3, 2021
Good shots and cheap as chips👍🏼
September 20, 2021
Great Service
Great Service. The usual prompt service and good products from Motivape.
September 6, 2021
In terms of delivery
In terms of delivery, very good. In terms of description of product, I wouldn't give a score. Twice I have ordered coils and both times they didn't fit. Hey ho, what a waste of £25 +
Never again!
Clive Cooksey
September 4, 2021
Normally receive excellent service…
Normally receive excellent service however my last order was missing an item and having emailed them to inform of this I have received no response.
August 19, 2021
Nice product
Nice product. Excellent service and quality mail / internet web delivery standards throughout.
August 6, 2021
Very good service and communication and…
Very good service and communication and very quick delivery of the correct items I ordered.
August 6, 2021
Always good value
Always good value, excellent products, prompt (and free) delivery and excellent customer service. Wouldn’t buy from anyone else.
July 24, 2021
Order arrived promptly.
July 22, 2021
Quick delivery
July 22, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.