Motorcade Insurance Reviews 

Excellent Megan was very helpful today

Fast and efficient help through the chat feature with Millie

Excellent customer service

I'm useless with technology but they were really helpful ( so far )

Good service and nice experience and specially JAMIELEIGH helped me and solve my problem in a easy way thank you

She was knowledgeable and extremely helpful. She resolved the issue I was experiencing with my portal over the phone, making it easy to understand.

Jamieliegh helped me through a banking details as they were cancelled my end due to my error excellent customer service and friendly understanding as technology is not really for me

Very helpful on the website chat. 10 out of 10.

Absolutely terrible company have sent no policy details and there is no phone number to contact. Tried online chat 5 times and disconnected each time wanting information that I can’t possibly give as I have no policy documents. Do not recommend this service at all as they can’t competently help an still can not gain access to my policy

Happy about services and help ,i will recomand!

I found a quote via Confused.com where the monthly and annual prices were exactly the same. However, as soon as I clicked through to the Motorcade website to purchase and hit "proceed," the price immediately increased by £500 stating that "something has changed."

I hadn't changed a single detail on the form. When I contacted their support, they were absolutely no help. They claimed that a 15% interest rate applies to monthly payments, despite the original quote clearly showing the prices were the same. This feels like a complete bait-and-switch. Avoid this company if you want transparent pricing.

This is by far the worst car insurance company out there I recently left go skippy as I had already used my 3 vehicle swaps for the year I went with motorcade and it’s been the biggest regret I’ve got the level of service is appalling the time they take to do anything is a joke claims department will try have a massive attitude until you want to make a complaint then the professionalism kicks in at that point go with literally anyone else

I m very happy motorcade good team they help me so much i happy with this service

Jamie Leigh was very quick and effective at achieving what I requested

Worst insurance. Be careful everyone. I am trying to cancel my insurance because I sold my car.

It is a nightmare to get in touch with them.
No response no matter what you do. Follow all the online forms, useless.
Next time even if they give me cash to get them insure I would prefer to take a bus.

I really appreciate Keira service she is so so lovely she is the best

After twice contacting motorcade for proof of my NCD to give to my new car insurer, i have been ignored and not recieved the much needed document. I have detailed how my new insurer have sent me a notice of cancellation on 01/02/2026 however, i have still been ignored and left with anxiety.

I have never experienced this before from any other car insurance provider, so please be warned, i would not recommend Motorcade insurance to anyone after my poor treatment by them!