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Motorpoint Reviews 

55
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and exceptionally friendly staff who make the entire car selling process wonderfully smooth and entirely straightforward. People also appreciate receiving very competitive prices for their vehicles, which are frequently much higher than offers from alternative online platforms. Furthermore, funds are safely transferred directly into bank accounts within a very short timeframe after agreement. Some reviewers were not happy with unexpected price reductions applied after staff carefully inspected minor cosmetic defects or normal wear. A few consumers also noted occasional inconveniences regarding settlement processing times or temporary payment transfer failures.

What people talk about most

Price

Reviewers mention positive feedback about price, often noting that they received the exact amount quoted... See more

Service

Customers consistently note positive experiences with service, highlighting a fast and straightforward... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the entire... See more

Value for money

Clients share positive opinions on value for money, consistently reporting competitive and fair prices for... See more

Payment

People report positive experiences with payment speed and efficiency. Consumers frequently mention that funds... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Provided with a very competitive price to purchase my car. Very easy booking process for the handover and the costumer service dept helped me reorganise my appointment when I realised I needed to remo... See more

Rated 5 out of 5 stars

Motorpoint offered me the best price for the car online, and there was no further haggling at the branch which made it a very straightforward experience. There are also no fees involved unlike some ot... See more

Rated 5 out of 5 stars

Nathan explained everything about the check of the vehicle the amount payable and time taken. Very professional and polite at all times, he also explained how to see a car on site should we be intere... See more

Company replied

Rated 5 out of 5 stars

Motorpoint gave me the best price for my car out of all the car buying sites, £1000 more than the dealer I’m buying a car from offered. When I got there after inspection they gave me the full pric... See more


Company details

Written by the company

We’re here to make selling your car easy and hassle-free. From start to finish, our award-winning customer service is there to support you every step of the way. Sell your car directly to us with confidence. Plus, if you’re selling a nearly new car, we will beat any valuation by at least £100.*  With convenient nationwide drop-off locations, handing over your car is simple, wherever you are. No stress, no hidden fees, just a straightforward, reliable way to sell your car. Whatever you need, we’re here to help.  *T&C's apply, does not include auction platforms such as Motorway or CarWow


Contact info

Promotion box for Motorpoint

Sell your car price match

We will beat any valuation by at least £100 or more. *T&Cs Apply.


4.7

Excellent

TrustScore 4.5 out of 5

55 reviews

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4.7

All reviews

(55)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service from the young lady who dealt with the transaction.
Quick and easy transaction and they gave me the exact price quoted online.
Thank you I highly recommend using this company.

August 11, 2026
Motorpoint logo

Reply from Motorpoint

Hi Tanya,

Thank you for taking the time to leave us a 5* review! I'm delighted to hear that our lovely team were able to help make selling your vehicle so easy!

We hope to see you back in store again soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Unlike We buy any car

Unlike We buy any car, a fair and honest price was quoted on line, then paid in full promptly.
The staff were attentive and talked me through the process.
A company I would use again.

August 13, 2026
Rated 5 out of 5 stars

Good experience

Offered a very good price and good customer service. Money from the sale was in my account the next day

August 14, 2026
Rated 5 out of 5 stars

I sold my car to Motorpoint

I sold my car to Motorpoint, they offered the best price compare to others. I did accidentally arrive for my appointment a day early but they were able to see me and take the car. Very impressed with the speed and efficiency of service start to finish.

August 9, 2026
Rated 5 out of 5 stars

Easy end-to-end selling experience

Easy end-to-end selling experience. The website is very easy to use and get a quote, and the quote offered by Motorpoint was the highest I was able to get from the main online websites.
I was able to get an appointment a few days later at the nearest branch. Granted, the nearest branch was 80 miles from me, but that’s not their fault.
I had an early morning appointment, so I was one of the first people to arrive and didn’t have to wait around long to be seen and for the car to be taken in by a mechanic to be checked over. About an hour later one of the assistants gave me an updated price based on a few cosmetic defects they found with the car. This did knock on some £ off the original quote, but it was still a very good price.
Once agreed, the money was in my bank account within a couple of hours, and this was on a Saturday! Based to their website I wasn’t expecting the money to arrive until the next working day.
All in all, a good experience and would recommend Motorpoint as a place to sell your car.

August 8, 2026
Rated 5 out of 5 stars

Motorpoint Widnes was an absolute…

Motorpoint Widnes was an absolute pleasure to sell our car and they gave a much better valuation than other online sites.
I would highly recommend the whole process was smooth and professional

August 9, 2026
Motorpoint logo

Reply from Motorpoint

We're so happy to hear that selling your car with us was a pleasure and that our valuation exceeded your expectations. We truly appreciate your recommendation and are glad the process was smooth and professional for you.

Thank you
Motorpoint

Rated 5 out of 5 stars

Selling a car to Motorpoint

Motorpoint gave me the best price for my car out of all the car buying sites, £1000 more than the dealer I’m buying a car from offered.
When I got there after inspection they gave me the full price quoted, to be fair though my car was unmarked so I’d of been disappointed if they didn’t.
The money was in my bank account within 2 hours.
Great car selling service and so much easier than selling privately avoiding all the time wasters and people wanting the car for next to nothing.

August 6, 2026
Rated 4 out of 5 stars

Some appointment confusion

Some confusion from the staff over the prebooked appointment, but in the end I was dealt with quickly and politely.

August 5, 2026
Motorpoint logo

Reply from Motorpoint

We appreciate your feedback and are glad to hear that despite the initial confusion, we were able to assist you promptly and courteously. We are reviewing our appointment process.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Really easy to deal with

A really easy transaction in selling my car, paid the price promised online. In and out the showroom within 30 minutes and the money was in my bank ten minutes later. Can’t fault the process at all.

August 5, 2026
Motorpoint logo

Reply from Motorpoint

Hi,

many thanks for your positive feedback regarding the sell your car appointment at site, we aim to make this process as easy for our customers.

Many thanks
Motorpoint Derby

Rated 5 out of 5 stars

Excellent experience

Had a really good experience while selling my car. Staff were approachable friendly professional and I was very pleased with the valuation. I have already recommended Motorpoint to friends and family because of the positive experience I had.

July 25, 2026
Rated 5 out of 5 stars

So simple to arrange knowledgable…

So simple to arrange knowledgable friendly staff got paid in less than a couple of hours and a great price

August 2, 2026
Motorpoint logo

Reply from Motorpoint

We're so glad to hear that our team provided such a simple and friendly experience, and that you were pleased with the quick payment and great price! Thank you for your wonderful feedback.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Pleasant experience

The lady who dealt with us was curteous and professional, explaining the ongoing process. The valuation was honoured and funds transferred quickly. I had concerns that the value would be beaten down, this did not happen as I provided an honest profile of the car.

August 3, 2026
Rated 5 out of 5 stars

Best price and very efficient

Best price by 1k
All very efficient
Price agreed was what was quoted
Money in account before I left!

August 2, 2026
Motorpoint logo

Reply from Motorpoint

Hi Neil, thank you for your positive feedback! We're so happy to hear that we made it such a nice experience for you! Thank you again :) - Chloe, Motorpoint Derby

Rated 5 out of 5 stars

Terrific service

Great experience dealing with Motorpoint, from booking appointment to arriving at your Glasgow branch the next day was so easy. The young saleslady checked our car and went for a short test drive, she agreed price with us, and all this was done in 15 min. Overall a really good service from start to finish, the sales girl is an asset to your company.

July 29, 2026

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