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Motorpoint Reviews 

63
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the welcoming staff and note that the entire transaction is handled with exceptional speed and absolute professionalism. Many people highlight that getting a valuation is extremely straightforward, and the money is typically transferred directly to their bank accounts within just a few hours. However, some people mentioned that their initial online offers were slightly reduced during onsite inspections because of minor vehicle damage or cosmetic defects. Despite these price adjustments, reviewers still appreciated the overall convenience, efficiency, and lack of stressful haggling compared to other options.

What people talk about most

Price

Customers consistently note positive experiences with price, often receiving the full amount they were quoted... See more

Service

Reviewers mention positive feedback about service, highlighting a fast and efficient process from start to... See more

Staff

Customers report extremely positive experiences with staff, describing them as friendly, approachable, and... See more

Payment

Reviewers highlight positive experiences with fast and efficient payment processing. Consumers consistently... See more

Value for money

Consumers find value for money to be positive, consistently reporting that quotes provided were much higher... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process was simple and stress free. I was offered a fair price for my car and booked an appointment online. The inspection only took 15 minutes or so and every step was explained to me. I was offe... See more

Rated 5 out of 5 stars

I was greeted at the door by a gentleman who was expecting me as I had booked previously, he asked for my paperwork and asked a few questions while my car was taken for a quick inspection. The car was... See more

Company replied

Rated 5 out of 5 stars

Leased a new electric car and therefore no longer needed our 74 plate Nissan Qashqai. Phoned around and provided details to all the major outlets. Motorpoints offer was way above its competitors. I... See more

Rated 5 out of 5 stars

Had a great car selling experience at Motorpoint Widnes recently. All the staff were friendly and welcoming. Lewis looked after the purchase process which was much easier than I had expected. I got th... See more


Company details

Written by the company

We’re here to make selling your car easy and hassle-free. From start to finish, our award-winning customer service is there to support you every step of the way. Sell your car directly to us with confidence. Plus, if you’re selling a nearly new car, we will beat any valuation by at least £100.*  With convenient nationwide drop-off locations, handing over your car is simple, wherever you are. No stress, no hidden fees, just a straightforward, reliable way to sell your car. Whatever you need, we’re here to help.  *T&C's apply, does not include auction platforms such as Motorway or CarWow


Contact info

Promotion box for Motorpoint

Sell your car price match

We will beat any valuation by at least £100 or more. *T&Cs Apply.


4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Really easy to deal with

A really easy transaction in selling my car, paid the price promised online. In and out the showroom within 30 minutes and the money was in my bank ten minutes later. Can’t fault the process at all.

August 5, 2026
Motorpoint logo

Reply from Motorpoint

Hi,

many thanks for your positive feedback regarding the sell your car appointment at site, we aim to make this process as easy for our customers.

Many thanks
Motorpoint Derby

Rated 5 out of 5 stars

Excellent experience

Had a really good experience while selling my car. Staff were approachable friendly professional and I was very pleased with the valuation. I have already recommended Motorpoint to friends and family because of the positive experience I had.

July 25, 2026
Rated 5 out of 5 stars

So simple to arrange knowledgable…

So simple to arrange knowledgable friendly staff got paid in less than a couple of hours and a great price

August 2, 2026
Motorpoint logo

Reply from Motorpoint

We're so glad to hear that our team provided such a simple and friendly experience, and that you were pleased with the quick payment and great price! Thank you for your wonderful feedback.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Pleasant experience

The lady who dealt with us was curteous and professional, explaining the ongoing process. The valuation was honoured and funds transferred quickly. I had concerns that the value would be beaten down, this did not happen as I provided an honest profile of the car.

August 3, 2026
Rated 5 out of 5 stars

Best price and very efficient

Best price by 1k
All very efficient
Price agreed was what was quoted
Money in account before I left!

August 2, 2026
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Reply from Motorpoint

Hi Neil, thank you for your positive feedback! We're so happy to hear that we made it such a nice experience for you! Thank you again :) - Chloe, Motorpoint Derby

Rated 5 out of 5 stars

Terrific service

Great experience dealing with Motorpoint, from booking appointment to arriving at your Glasgow branch the next day was so easy. The young saleslady checked our car and went for a short test drive, she agreed price with us, and all this was done in 15 min. Overall a really good service from start to finish, the sales girl is an asset to your company.

July 29, 2026
Rated 5 out of 5 stars

Great super easy experience

Great super easy experience. Selling made easy, with no fees. Staff we really friendly and efficient. Competitive price. I would recommend using them!

July 28, 2026
Motorpoint logo

Reply from Motorpoint

Hi Keeley,
We're so happy to hear you had such a great, easy experience with us and found our staff friendly and efficient. Thank you for recommending us!
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Great Experience

I found using Motorpoint to sell my car a fast, efficient service, with a really good price at the end, no haggle or reducing the price. Would definitely recommend using this Company when selling your car.

July 29, 2026
Rated 5 out of 5 stars

Newport Motorpoint staff have treated…

Newport Motorpoint staff have treated me most decently. I was mainly assisted by Paige, a very understanding listener and worthy of her line Manager position as a Supervisor. Paige listenened to me intently and understood the very difficult situation I was facing. Iook forward to revisiting Newport Motorpoint, when I feel able to drive more easily.

July 29, 2026
Rated 5 out of 5 stars

Originally put car up on carwow and got…

Originally put car up on carwow and got £1800 more going through Motorpoint ,was expecting the original offer to be slashed once they checked over the car but happy to say it was £80 less ,only downside is the time to pay existing settlement figure but I got the remaining money paid within 15 minutes. very happy

July 28, 2026
Motorpoint logo

Reply from Motorpoint

We're so happy to hear about your positive experience with us and that we could offer such a competitive price for your car! We appreciate you highlighting the efficiency of our payment process. Thank you for your valuable feedback.

Rated 5 out of 5 stars

The young lady who dealt with us was…

The young lady who dealt with us was very professional and certainly knew her job. She was also extremely pleasant,explained everything clearly and was a pleasure to do business with. She's a definate asset to your company

July 28, 2026
Motorpoint logo

Reply from Motorpoint

We are so pleased to hear about your positive experience with our team member. It's wonderful to know that her professionalism and clear explanations made your interaction enjoyable. We truly value your kind words and appreciate you sharing your feedback.

Rated 5 out of 5 stars

I sold my car through Motorpoint…

I sold my car through Motorpoint Burnley. The on-line form was straightforward. We arrived for our appointment and were greeted by friendly and helpful staff. We received the offer price. Sad to see my car go but selling it through Motorpoint was painless.

July 28, 2026
Motorpoint logo

Reply from Motorpoint

We're so glad to hear that selling your car with us at Burnley was a painless experience! We appreciate your kind words about our online form and our friendly, helpful staff. We understand it can be sad to part with a car, and we're pleased we could make the process smooth for you. Thank you for your wonderful feedback.

Rated 4 out of 5 stars

Good price and made very welcome "in…

Good price and made very welcome "in store". Price dropped by £150 for worn brakes. No evidence given and we were "surprised" but the price was £500 better than the on line auction site so happy enough

July 22, 2026
Motorpoint logo

Reply from Motorpoint

Hi Judith
We're glad to hear you found our in-store experience welcoming and the price satisfactory overall. We understand your surprise regarding the brake adjustment and appreciate your feedback. We always aim for transparency.
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Great price selling my car

Great price selling my car. Super easy transaction and the guy who sorted it all did a great job. Would 100% recommend selling a car here. Also got £1250 more than the next closed offer.

July 18, 2026
Motorpoint logo

Reply from Motorpoint

Hi Joe,
We're so happy to hear about your positive experience selling your car with us! We always aim to offer great value and a smooth process. Thank you for your kind recommendation.
Kind Regards
Motorpoint Sheffield

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