The process was simple and stress free. I was offered a fair price for my car and booked an appointment online. The inspection only took 15 minutes or so and every step was explained to me. I was offe... See more
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I was greeted at the door by a gentleman who was expecting me as I had booked previously, he asked for my paperwork and asked a few questions while my car was taken for a quick inspection. The car was... See more
Company replied
Leased a new electric car and therefore no longer needed our 74 plate Nissan Qashqai. Phoned around and provided details to all the major outlets. Motorpoints offer was way above its competitors. I... See more
Had a great car selling experience at Motorpoint Widnes recently. All the staff were friendly and welcoming. Lewis looked after the purchase process which was much easier than I had expected. I got th... See more
Company details
Written by the company
We’re here to make selling your car easy and hassle-free. From start to finish, our award-winning customer service is there to support you every step of the way. Sell your car directly to us with confidence. Plus, if you’re selling a nearly new car, we will beat any valuation by at least £100.* With convenient nationwide drop-off locations, handing over your car is simple, wherever you are. No stress, no hidden fees, just a straightforward, reliable way to sell your car. Whatever you need, we’re here to help. *T&C's apply, does not include auction platforms such as Motorway or CarWow
Contact info
Motorpoint Chartwell Drive Derby, DE216BZ, Derby, United Kingdom
- 01332 426351
- customercare@motorpoint.co.uk
- www.motorpoint.co.uk/sell-my-car
Sell your car price match
4.8
Excellent
64 reviews
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Great price and dervice
July 15, 2026
Reply from Motorpoint
Hi Stephen,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you were happy with the price offered, and that our team were able to make selling your vehicle as easy as possible!
We hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Nathan explained everything about the…
Nathan explained everything about the check of the vehicle the amount payable and time taken. Very professional and polite at all times, he also explained how to see a car on site should we be interested
Thank you Nathan was a pleasure been a customer.
July 17, 2026
Reply from Motorpoint
Hi Graham,
Thank you for taking the time to leave us your feedback! I'm thrilled to hear that Nathan was able to help make selling your vehicle so easy!
We hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Waste of time
Waste of time. I stupidly believed that declaring any damage to my car online before getting the valuation would mean that the online price would then be fairly accurate. I was very wrong. Having declared all damage that I could think of (right down to a small paint chip on the bonnet of my 10 year old car), I was given a valuation of £2990. I turned up at Castleford for my appointment (first of the day) and was kept waiting for 20 minutes, no explanation or apology. Two minutes in, the advisor broke off our meeting to take a phone call (i had obviously not been waiting long enough already), then eventually took my car to the workshop for review and returned to say that they'd need to knock off £1200 on account of the damage. Which they already knew about - he had even read the list out to me that i had declared on the online form at the start of our appointment. Utter waste of time.
March 16, 2026
Unprompted review
Reply from Motorpoint
Good Afternoon,
Thank you for taking the time to contact us in regards to your recent appointment. I’m very sorry to hear of the concerns you have raised and would of course be happy to investigate this further. Unfortunately I have been unable to locate your details using the information supplied, however if you are able to please reach out to us directly, we would be happy to review this.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
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