My experience with Steer in Dover, Kent was first class. Very quick turnaround with regular updates on the progress of my repair. Ladies in reception were very welcoming and polite and very helpful wi... See more
Company replied
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Review summary
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Reviews shaping this summary
My car repair went very smoothly. Communication was excellent, Ash arrived on time, set up his work area quickly and with health and safety in mind, liaised with shop managers and did an excellent rep... See more
Company replied
Alton Cars of Hull. Totally professional outfit from their initial phone call, right thru to me handing back their courtesy car. After a whole year of wrangling and waiting on my insurance company... See more
Company replied
Excellent repair and paintwork! My car was looking a bit funny before, but Marshmallow (my insurer) recommended Steer Romford and they didn’t disappoint. Within just 3 weeks my baby car was back on... See more
Company replied
Company details
Written by the company
Motor Repair Network works on behalf of insurers to manage the repair process when a vehicle has been damaged in an accident or collision on the road.
Contact info
Dean Clough, HX3 5AX, Halifax, United Kingdom
- 0330 058 6931
- insurance@motorrepairnetwork.com
- www.motorrepairnetwork.com
4.5
Excellent
738 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Liam Mercedes repair
Liam was prompt, professional and friendly. He done an excellent repair and I am very happy with the work.
November 19, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Wendy,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Reply from Motor Repair Network
Good Afternoon John,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Couldn’t ask for a better job
I’ll see a really good at what I’ve done. I finished my van very professionally had no problems. Had to take it back after two days just to get the bleed again but I don’t think that’s nothing to do with them. It’s just what happens, I guess. I would definitely recommend IRC they are good at what they do
November 7, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Jerry,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Courtesy of staff
Courtesy of staff. I got impression that I was the only person who mattered to them. The work carried out was very professional. I would recommend them
November 10, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Iain,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Reply from Motor Repair Network
Good Afternoon Helen,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
The repair centre as been unbeatable in…
The repair centre as been unbeatable in there work the final results are out of this would the most disappointing thing about the hole thing is the time it took to get the job done the repair centre had the car for over 15 months due to no fault of there own and the trouble we had before the repair centre got the car there repair centre kept us updated though out they are fantastic
November 7, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Tracy,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Reply from Motor Repair Network
Good Afternoon Anjana,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
The repair was done very professionally…
The repair was done very professionally and by the estimated date. Overall, a very good experience.
November 1, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Roeshdien,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Many thanks for sorting my car out to…
Many thanks for sorting my car out to an exceptional finish.
October 24, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Corey,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Kept me notified all through the process
Kept me notified all through the process
October 23, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon David,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Excellent in every way
Excellent in every way
Fast service
Car looks like new
Friendly staff. Wonderful experience 😊
October 22, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Lynne,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Crash repair
5 star fantastic staff excellent job would recommend. Couldn't be more pleased
October 15, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Sandie,
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
The best company soo far in north west…
The best company soo far in north west Manchester I mean it the guys done absolutely fantastic job everything is spot on im soo happy honestly. Guys don't hesitate it just go forward ring them up .
October 21, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Ash,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Excellent customer service
Excellent customer service. Kept me updated at all times. Very professional.
Completed the work within agreed time frame.
October 4, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Stephen,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Very happy with the experience I have…
Very happy with the experience I have had with this whole process. Communication, involvement with every part which was being done.
October 11, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Jamie-lee,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Picked my car up from home
Picked my car up from home, left me with a replacement vehicle which meant I could continue with my work. This was very convenient
My only complaint would be the amount of time and number of times I had to repeat information on the accident.
I much prefer speaking to a person rather than using an app
October 11, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Amanda,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Car repair team make my car looking…
Car repair team make my car looking nice after painting. Car crashed area now looking super
October 9, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Jibin,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
I was really worried when I took my car…
I was really worried when I took my car in for repairs, but after picking it up, I was extremely happy. I got exactly what I was expecting! Thanks, guys – great job, you deserve a 10!
October 9, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Pawel,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
From start to finish amazing service
From start to finish amazing service. Within a day I had a car while awaiting for mine to be fixed. Staff very friendly and ensured the process was as stress free as possible.
September 23, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Stacey,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Excellent all round
Done a great job with the repairs and in much less time than I was expecting. Was kept updated throughout the repairs and amazing customer service over the phone. Courtesy car was provided quickly and was dropped off and then picked up again when my car was returned. Overall very happy with the service.
October 1, 2024
Unprompted review
Reply from Motor Repair Network
Good Afternoon Zem,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
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