Motors.co.uk Reviews 

1,232
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform extremely easy to navigate, deeply appreciating the clear search filters and smooth browsing process when looking for cars. Many reviewers frequently highlight that the staff members provide wonderfully helpful advice and deliver truly professional assistance throughout the entire vehicle search journey. Some reviewers were not happy with unexpected vehicle faults, hidden mechanical problems, or missing description details discovered shortly after completing a purchase. Some people also mentioned frustrating difficulties regarding website navigation and restrictive search filters when trying to narrow down potential choices effectively.

What people talk about most

Website

People report ambiguous experiences with website, with many reviewers praising the platform for being simple... See more

Product

Reviewers mention ambiguous feedback about product, reflecting deeply mixed experiences. While some consumers... See more

User experience

Customers had positive experiences with user_experience, frequently highlighting that the platform is very... See more

Staff

Consumers find staff to be positive, highlighting helpful and friendly service throughout the purchasing... See more

Service

Users describe ambiguous interactions with service, reflecting heavily divided opinions and experiences. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt response following enquiry. Fantastic customer service going above and beyond to help by offering to pick me up to go and view car as mine had broken down. Car valeted while I waited. Would def... See more

Company replied

Rated 5 out of 5 stars

An excellent website to find your next car. Search options were clear, the filters allowed you to drill down to the exact vehicle you’re looking for, and the mileage filter allows you to view only tho... See more

Company replied

Rated 5 out of 5 stars

Was good but still needs more info. Hpi clear no insurance claim vehicles history ref write off accidents actually apologies I just went back on the site and is all there. So I’ve upped my markings.... See more

Company replied

Rated 5 out of 5 stars

I wished to write to thank Wye for helping me get a very special Motorcycle Tour underway after helping replace the Battery at no notice on my BMW 850 GS . Fantastic service and advice so much apprec... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

With history-checked cars and innovative search options, there are many ways Motors.co.uk can help you to find your next vehicle. We list a wide range of used cars for sale from trusted local dealers, so you can be confident of finding the right car for you.

Need help finding your next car?

Written by the company

At Motors.co.uk we are committed to helping car buyers find the right vehicle to suit their needs. Our dedicated Advice and Reviews sections has all the information you need about vehicles you're interested in buying, as well as top tips for looking after your next purchase.

Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.7

All reviews

(1,232)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy to use

Very easy to use

September 26, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Nathan,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Prompt response.

September 25, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Andrew,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 1 out of 5 stars

Great Website

Great information on the website to find the care I want

September 24, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Russell,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We did notice the one-star rating and wondered if it might have been submitted by mistake. If your experience was positive, we’d truly appreciate it if you could consider updating your review to reflect that.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 4 out of 5 stars

Easy to look what kind of car selection.

Easy to look what kind of car selection.

September 24, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Nandarajah,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

So much more refined than Autotrader !!

September 22, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Simon

Your review made our day!

Thank you so much for taking the time to leave us this review. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

Thanks

The Team at MOTORS

Rated 5 out of 5 stars

My experience is really good 👍

My experience is really good 👍

September 17, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Harvinder,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Ordering cars

January 31, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi James,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

When searching through the minefield of…

When searching through the minefield of potential used cars, it was good to have unbiased information on what to look out for and the pros and cons of each model. Very handy.

September 13, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Iain,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Easy to navigate

September 12, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Top drawer service

I wished to write to thank Wye for helping me get a very special Motorcycle Tour underway after helping replace the Battery at no notice on my BMW 850 GS . Fantastic service and advice so much appreciated.
Thanks Jon Marsh

August 27, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Jonathan,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 1 out of 5 stars

Scammers

Scammers. Got my number from somewhere trying to sell me a car. I never gave them permission to call and the guy on the phone barely spoke English. Avoid

September 11, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi,

Thank you for your review.

We are so sorry for the experience you had with one of the dealers advertising on our platform. We take such matters seriously and are committed to preventing similar issues in the future.

Are you able to email us on consumer.support@motors.co.uk providing the details of the dealer in question and we can launch an internal investigation

Thanks,

The Team at MOTORS

Rated 2 out of 5 stars

Sent 2 queries through Motors

Sent 2 queries through Motors, not heard anything from either of the Companies. Know it’s not Motors fault, but surely they should be chasing them for a response for me. One of the cars has now been sold. Good job I didn’t wait for a response, hopefully picking up my new car next week. Found through a reputable car search site

August 27, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Maria,

We are sorry to hear you've had trouble getting a response from the dealer, we understand that it's not an ideal situation.

In some cases, delays in response may occur due to high demand. We recommend trying to contact the dealer again either via phone or using the 'contact dealer' form available on the car listing page.

If you wish to email us at consumer.support@motors.co.uk providing the details of the dealers, we can log your complaint against the dealer's account and investigate further on our end to ensure that your message is reaching them.

We apologise for any inconvenience caused and wish you the best in your search.

Thanks
The Team at MOTORS

Rated 5 out of 5 stars

Thoughtful review

Thoughtful review

September 3, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Lee,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Easy to use everything your looking for

Easy to use everything your looking for

September 3, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Julian,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Very friendly and helpful

Couldn't have asked for better service

September 3, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Ian,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Site used to find my next car

An excellent website to find your next car. Search options were clear, the filters allowed you to drill down to the exact vehicle you’re looking for, and the mileage filter allows you to view only those close to ‘home’.

September 2, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Tony,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Excellent website A+

September 2, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Paul,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Easy to use.Good results.

September 2, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Anthony,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

very useful

very useful thanks

September 2, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Roger,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Really easy to use website even for OAP…

Really easy to use website even for OAP with no IT skills. Plenty of vehicle choices and easy explained terms etc

August 31, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Debbie,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

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