Motors.co.uk Reviews 

1,232
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform extremely easy to navigate, deeply appreciating the clear search filters and smooth browsing process when looking for cars. Many reviewers frequently highlight that the staff members provide wonderfully helpful advice and deliver truly professional assistance throughout the entire vehicle search journey. Some reviewers were not happy with unexpected vehicle faults, hidden mechanical problems, or missing description details discovered shortly after completing a purchase. Some people also mentioned frustrating difficulties regarding website navigation and restrictive search filters when trying to narrow down potential choices effectively.

What people talk about most

Website

People report ambiguous experiences with website, with many reviewers praising the platform for being simple... See more

Product

Reviewers mention ambiguous feedback about product, reflecting deeply mixed experiences. While some consumers... See more

User experience

Customers had positive experiences with user_experience, frequently highlighting that the platform is very... See more

Staff

Consumers find staff to be positive, highlighting helpful and friendly service throughout the purchasing... See more

Service

Users describe ambiguous interactions with service, reflecting heavily divided opinions and experiences. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt response following enquiry. Fantastic customer service going above and beyond to help by offering to pick me up to go and view car as mine had broken down. Car valeted while I waited. Would def... See more

Company replied

Rated 5 out of 5 stars

An excellent website to find your next car. Search options were clear, the filters allowed you to drill down to the exact vehicle you’re looking for, and the mileage filter allows you to view only tho... See more

Company replied

Rated 5 out of 5 stars

Was good but still needs more info. Hpi clear no insurance claim vehicles history ref write off accidents actually apologies I just went back on the site and is all there. So I’ve upped my markings.... See more

Company replied

Rated 5 out of 5 stars

I wished to write to thank Wye for helping me get a very special Motorcycle Tour underway after helping replace the Battery at no notice on my BMW 850 GS . Fantastic service and advice so much apprec... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

With history-checked cars and innovative search options, there are many ways Motors.co.uk can help you to find your next vehicle. We list a wide range of used cars for sale from trusted local dealers, so you can be confident of finding the right car for you.

Need help finding your next car?

Written by the company

At Motors.co.uk we are committed to helping car buyers find the right vehicle to suit their needs. Our dedicated Advice and Reviews sections has all the information you need about vehicles you're interested in buying, as well as top tips for looking after your next purchase.

Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(1,232)

120 reviews in the last 12 months

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Rated 4 out of 5 stars

clear advert ,good response

August 8, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Mr Martin,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Very quick and good service with lots…

Very quick and good service with lots of different cars listed on the site

August 8, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Peter,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 4 out of 5 stars

Kia car search

An easy to search website with most of the relevant information covered will use again

August 7, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi David,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Lovely man I spoke to unfortunately too…

Lovely man I spoke to unfortunately too far away to see the car. If it was based on manners alone I would recommend them.

August 5, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi there,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Very nice app and great cars

July 30, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Raees,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 1 out of 5 stars

They will not refund me for the cancellation of my extended warranty

I am currently disputing the cancellation and refund of my extended Car warranty.

According to the terms of the warranty policy, cancellations are permitted within one month of purchase provided no claims have been made. I have not submitted any claims, and I am well within the one-month period.

Despite this, I have been informed that the refund will not be processed. I would like to clarify that I have not signed any separate agreement outlining different conditions or waiving my right to cancel the warranty

-

July 30, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Maria,

Thank you for your review.

We are so sorry for the experience you had with one of the dealers advertising on our platform. We take such matters seriously and are committed to preventing similar issues in the future.

Are you able to email us on consumer.support@motors.co.uk providing the details of the dealer in question and we can launch an internal investigation

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Easy to use and great choice of cars.

July 30, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Philip,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 1 out of 5 stars

Isn’t good things no can compare…

Isn’t good things no can compare Autotrader

July 21, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Marius,

Thank you for your feedback,

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We are sorry we didn't meet your expectations this time, but we will continue to make improvements until we do!

Thanks,

The team at MOTORS

Rated 1 out of 5 stars

Sold from under my nose after deal made

Ref Admil Cars Croydon --- I had arranged to buy a silver street Ka from this Croydon dealership and they promised to deliver it thursday 24 - But I had hospital appointment extended on that day and let them know and we subsequently agreed on tuesday 29 for delivery and purchase --- they also agreed to part exchange my blue Street Ka --- TODAY they sold it right from under me - despite our agreement - They understood I would not pay deposit (on my partners advice) because of scams etc and we agreed that I would purchase in full on deiivery -- I am so disappointed - it was all prearranged and agreed upon --- Just shows I was probably right not to have given any kind of deposit -- probably would have lost it when it was sold to someone ELSE today !!!

July 25, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Sarah,

Thank you for you review and bring this to our attention.

We are genuinely sorry for the experience you've had. We take such matters seriously and are committed to preventing similar issues in the future. 

We want to assure you that we hold our dealers to high standards of fairness and compliance with applicable laws. Your email has been logged against the dealer account.

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We are sorry we didn't meet your expectations this time, but we will continue to make improvements until we do!

Thanks,

The team at MOTORS

Rated 5 out of 5 stars

The site is easy to navigate

The site is easy to navigate, and all the information is there

July 24, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Phil,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Motor app

Easy to use the site and the cars are well presented also described on the site

July 20, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Kenneth,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Easy to find dream car

Massive variety of cars to choose from, easy to use filters. Great information available on all cars. Unique highlights included

July 19, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Teresa,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Very helpful

Very helpful. Friendly and knowledgeable. Managed to find me a car and drove off same day .

July 19, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Gemma,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Easy to browse and you get fast replies…

Easy to browse and you get fast replies when you ask anything, unlike other car selling websites who seem to take a while.

July 18, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Pat,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

First time car purchase for our son.

What made this experience great for us was a guy called Rob who worked there as a mechanic/sales.
He was very approachable and seemed really genuine and helpful.
We went to view a Ford Focus with our son but on the day Rob had also mentioned that they'd had another Ford Focus in but a year newer. We looked at this too. My son really liked this so we took it for a test drive. No knocks or bangs a lovely car, very clean body work near on immaculate! We decided that we would like to buy it but the only thing was, it had quite high mileage for its age. On speaking to our brother in-law about the car we'd seen he advised us to ask about the timing belt and water pump history! It hadn't been done as Rob had checked it out and was very honest about. Rob then mentioned that if we wanted to buy the car that they could do the work for £350 and that would be all in. Being advised that this was a great deal as my brother in-law had mentioned we went ahead and bought the car for our son. Rob booked the car in for a few weeks time to get the work done just for our piece of mind. The car we purchased from CSK motors came with a 12 months MOT. 1 months warranty and 12 months free AA breakdown cover. We thought it was a great deal. Rob sorted all this out for us. We can't thank him enough. A real down to earth guy. We will definitely look to buy again from these guys who work here. I'm sure when our son takes the car back in a few weeks for the timing belt and water pump to be done he will receive the same treatment. Brilliant place to look if anyone is looking to purchase another car. Faultless!! Thank-you so much!

July 10, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Karla,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 2 out of 5 stars

Not what we had seen

Just got back from reviewing the car and unfortunately it had rust on the offside front wing and rust on nearside back wing. Also as we was looking at car no one came over to see us.

July 10, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi David,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 4 out of 5 stars

No way to check without having to look…

No way to check without having to look at the car description whether the car is CAT

July 4, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Rosie,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 4 out of 5 stars

I am looking for a car and the site is…

I am looking for a car and the site is useful.

July 5, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Laurie,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

Rated 1 out of 5 stars

The car was delivered in the following condition

The car was delivered in the following condition, the windscreen had a crack in it on the drivers side, the heater blower not working neither is the reverse parking camera, and the 4th and 5th gears not always engaging or getting stuck, have asked for a full refund.

June 29, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Mr. Gibbons,

Thank you for your review.

We are so sorry for the experience you had with one of the dealers advertising on our platform. We take such matters seriously and are committed to preventing similar issues in the future.

Are you able to email us on consumer.support@motors.co.uk providing the details of the dealer in question and we can launch an internal investigation

Thanks,

The Team at MOTORS

Rated 5 out of 5 stars

Good website.

Great website and very useful filters make finding your next car very easy. Enquiries emailed to dealers through the website seem to come back very quick also.

July 3, 2025
Unprompted review
Motors.co.uk logo

Reply from Motors.co.uk

Hi Andrew,

Thank you for your positive review!

At MOTORS, we're on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track.

We hope you continue to use MOTORS for your future car searches.

Thanks,

The Team at MOTORS

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