Just bought a Cupra Tavascan from motor source group. Dealt with Dave Flaherty who was brilliant. Very knowledgeable and keen to put a Fantastic deal in place. Having never used this type of service I... See more
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Review summary
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Having used Motor Source previously and looking for a new car I went direct to Stephen Freestone who dealt with my earlier purchases. As always he is a pleasure to speak with, super efficient, and he... See more
Company replied
This is the second car I purchase through motorsource. I dont normally write reviews but the whole experience with them as been a walk in the park. Easy communication and fast replies to all types of... See more
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I've just taken possession of my new BMW supplied via Motor Source. A truly awesome experience! Huge discount on new, having chosen all the options trim and colour I wanted. The team at Motor Source w... See more
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Company details
Written by the company
Motor Source Group offers a unique new car programme with exclusive discounts for Emergency Services personnel, including Police, Prison, Fire Service and NHS staff, and also Armed Forces personnel and Teachers. Full range of makes and models available, including Audi, BMW, Volkswagen, Ford, Toyota, and so many more. UK nationwide, UK mainland, delivery available too.
Contact info
LN6 7QY, Lincoln, United Kingdom
- 01522500055
- info@motorsourcegroup.com
- www.motorsourcegroup.com
Save thousands off your new car
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Motor Source Group
It's great to hear you have received excellent service, thank you for choosing Motor Source Group.
Reply from Motor Source Group
We are happy to hear you secured your new car for an excellent price! Thank you for choosing Motor Source Group.
Very helpful and efficient
Very helpful and efficient. Dave explained everything to me and answered every question I had in as much detail as possible. They also don’t push you or pressure you in any way which I really like
October 3, 2025
Reply from Motor Source Group
Thank you Jay. It's great to hear how Dave has supported you throughout your enquiries! Thank you for choosing Motor Source Group for your new car.
Friendly helpful staff who know what…
Friendly helpful staff who know what they’re doing.
September 26, 2025
Reply from Motor Source Group
Thanks for your review Gerald, its nice to hear you were happy with your purchase. From all us here at Motor Source Group, thank you!
Excellent service from Chris from start…
Excellent service from Chris from start to finish. Explained everything in detail and was with us every step of the way through the process.
September 24, 2025
Reply from Motor Source Group
Thank you Alec, this is great to hear and we know Chris will be happy to hear this too.
From all of our team, thank you for choosing Motor Source Group!
First Class Service
Having used Motor Source previously and looking for a new car I went direct to Stephen Freestone who dealt with my earlier purchases. As always he is a pleasure to speak with, super efficient, and he dealt with my request immediately sourcing exactly what I wanted. I can't praise Motor Source enough. Brilliant!!!
I am looking forward to collecting my new car.
September 23, 2025
Reply from Motor Source Group
Thank you so much for your review and for coming back to Motor Source for another new car! It's really lovely to hear such feedback for Stephen, he's always happy to help.
Our delivery team will keep you updated and we look forward to the handover of your new car too.
From all of our team, thank you for choosing Motor Source Group!
Happy to recommend!
I was a little concerned about ordering a car over the phone, as it was something very new to me.
However, Chris explained everything very clearly and I found the process to be very simple.
In less than two hours I had received a fair valuation for my current car based on photos and information I supplied , and had ordered a new one!
I would happily recommend MSG to anyone eligible to use them.
September 23, 2025
Reply from Motor Source Group
Thank you Mr Taylor, we really appreciate your comments and lovely comments for Chris. We do understand that buying a car this way can be a little daunting at first, but it's great to hear that we alleviated your concerns and it means a lot to us that you trust and recommend our team.
Thank you for choosing Motor Source Group!
appropriate support arranged through…
appropriate support arranged through the process
awaiting for delivery of car
September 19, 2025
Reply from Motor Source Group
Thank you for your review Praveen, we're so pleased to be able to help with your new car.
Our delivery team will continue to keep you updated as your order progresses and we look forward to the delivery of your new car too.
From all of our team, thank you for choosing Motor Source Group!
Motor source shines again
purchased my second car from Motor Source good staff always ready to take the time with you. Steve Freestone very knowledgeable about vehicles and answers your questions truthfully and not scared to give his opinion. Amy Bennett very good on the delivery side once again it was an easy and enjoyable experience.
September 2, 2025
Unprompted review
Reply from Motor Source Group
Thank you for taking time to share your review David, especially with lovely comments for Steve and Amy - we really appreciate it and are so pleased to hear of the service they offered and support given.
From all of our team, thank you for coming back to Motor Source Group!
A very nice introduction to Chris
A very nice introduction to Chris, a very clear and informative chat about what to expect and what I would need to buy the car
September 15, 2025
Reply from Motor Source Group
We are sure Chris will be pleased to hear he helped you with the process to buy a new car. Thank you for choosing Motor Source Group.
Really nervous about buying a new car…
Really nervous about buying a new car but the journey was good and reassuring. I had lots of questions which were answered . Great experience so far .
September 17, 2025
Reply from Motor Source Group
Thank you so much for taking time to share your review Debbie. It's great to hear how our team reassured you and are supporting with your questions and order. Our delivery team will continue to keep you updated and we look forward to the delivery of your new car too.
Thank you for choosing Motor Source Group!
Great service
Great service. And great prices for new cars. This is the 2nd time we have purchased a car from motorsourcegroup. It certainly won’t be the last time I use them. Thank you Chris. Top marks from start to finish.
September 15, 2025
Reply from Motor Source Group
Thank you so much Frank! It's always great to welcome customers back for another car and we're really pleased to talk with you again! From all of our team, thank you for choosing Motor Source Group!
A very professional and polite service
A very professional and polite service. All questions answered fully and full explanation given on first contact. Placing order very easy and again every step explained.
September 12, 2025
Reply from Motor Source Group
Thank you David, this is great to hear. We're so pleased to be able to help with your new car and thank you for choosing Motor Source Group!
This is my second time ordering a car
This is my second time ordering a car. The first time was absolutely a breeze and so far things have been great.
September 9, 2025
Reply from Motor Source Group
Welcome back Sharon! We're so pleased to be able to help you with a second car and it's great to hear your feedback so far. Our delivery team will continue to keep you updated and we look forward to the handover of your new car too.
From all of our team, thank you for choosing Motor Source Group!
An excellent experience
My enquiry and the ordering process were handled politely and efficiently. Communication was comprehensive, with timely updates about the stages of the process completed. I was given all the necessary information helping me to decide upon my purchase options. Requests for information were clear and changes to documentation were expedited.
September 11, 2025
Reply from Motor Source Group
Thank you so much for taking time to share your experience and review. We're pleased to hear that you found our team to be polite and efficient while supporting you throughout your enquiries and order.
From all of our team, thank you for choosing Motor Source Group!
A great experience
I've just taken possession of my new BMW supplied via Motor Source. A truly awesome experience! Huge discount on new, having chosen all the options trim and colour I wanted. The team at Motor Source were very patient and expertly guided me through the entire purchase - especially Jessica. I thoroughly recommend Motor Source to anyone in search of a new car.
September 8, 2025
Unprompted review
Reply from Motor Source Group
Thank you so much for taking time to share your review and such lovely feedback for our team, especially Jessica. We're so pleased you enjoyed your experience with us and are really happy to be able to help you with your new car.
From all of our team, thank you for choosing Motor Source Group and for your recommendation too!
Excellent from start to finish with…
Excellent from start to finish with blue light card we save £3000 on our new car excellent
April 8, 2025
Reply from Motor Source Group
Thank you so much Jane, this is brilliant to hear! We're so pleased to help with your new car and save you so much money too. Thank you for choosing Motor Source Group!
Staff were easy to talk and supplied I would give staff a 9 of 10 this as I believe we all need space to grow
Staff were easy to talk and supplied knowledgeable and helpful information when asked.this made selection easier to understand.
August 27, 2025
Reply from Motor Source Group
Thank you for taking time to share your feedback; we're so pleased to hear that you found our team to be knowledgeable and helpful and that we could support you with your new car.
From all of our team, thank you for choosing Motor Source Group!
Great information and prices
August 27, 2025
Reply from Motor Source Group
Thank you Mr Male, we really appreciate your feedback and are so pleased to be able to help with your new car. Thank you for choosing Motor Source Group!
It could have been handled better.
they got in touch with me helped me place an order.
August 27, 2025
Reply from Motor Source Group
Thank you for your feedback Nishanthan.
We understand your initial frustration with you having emailed your agent and them being unexpectedly away from the office due to illness. We're pleased though that another member of our team was able to sort everything out for you and get the deal arranged for your new car.
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