Just bought a Cupra Tavascan from motor source group. Dealt with Dave Flaherty who was brilliant. Very knowledgeable and keen to put a Fantastic deal in place. Having never used this type of service I... See more
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Review summary
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Having used Motor Source previously and looking for a new car I went direct to Stephen Freestone who dealt with my earlier purchases. As always he is a pleasure to speak with, super efficient, and he... See more
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This is the second car I purchase through motorsource. I dont normally write reviews but the whole experience with them as been a walk in the park. Easy communication and fast replies to all types of... See more
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I've just taken possession of my new BMW supplied via Motor Source. A truly awesome experience! Huge discount on new, having chosen all the options trim and colour I wanted. The team at Motor Source w... See more
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Company details
Written by the company
Motor Source Group offers a unique new car programme with exclusive discounts for Emergency Services personnel, including Police, Prison, Fire Service and NHS staff, and also Armed Forces personnel and Teachers. Full range of makes and models available, including Audi, BMW, Volkswagen, Ford, Toyota, and so many more. UK nationwide, UK mainland, delivery available too.
Contact info
LN6 7QY, Lincoln, United Kingdom
- 01522500055
- info@motorsourcegroup.com
- www.motorsourcegroup.com
Save thousands off your new car
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What made my experience perfect was the sales man
What made my experience perfect was stephen freestone, he was very patient with me from my first enquiry which was about late July till date endured the dilly dallying from spec and trims on the car model and was polite all through till I was closed, took about 3 mins to do an after sales call discussing with me in a very cordial way and setting expectations on delivery and communication going forward, was treated well and I had to specifically mention his name
August 28, 2025
Reply from Motor Source Group
Thank you for the review, Kezy. Stephen will be pleased to see he helped you with your purchase and you had a great experience. Our delivery team will be in touch soon with the next stage. Thank you for choosing Motor Source Group.
Reliable, trustworthy company with genuine savings.
Prices are more than competitive, makes a new car the same price as a used 1 year old. Team are excellent and communications were great. I was a bit nervous about not physically going into a garage and signing things but purchase and trade in were seamless. Trade in slightly less than a high street garage was offering but the saving on the new car eliminated any loss. Thanks to Lewis and Karolina with holiday cover from Jessica. You are all very patient. Great company and does exactly what they say they will.
June 19, 2025
Reply from Motor Source Group
Thank you for taking your time in giving us much a sparkling review. It's great to hear you found your new car for a great saving. Lewis, Karolina and Jessica will be happy to hear they made the process really easy and smooth for yourself. Thank you for choosing Motor Source Group.
Efficient and knowledgeable team made…
Efficient and knowledgeable team made the ordering process straightforward
August 22, 2025
Reply from Motor Source Group
Thank you for sharing your experience Fiona. It's great to hear you found the team to be knowledgeable and were able to order a new car with us.
Thank you for choosing Motor Source Group.
Everything was quick and easily sorted…
Everything was quick and easily sorted out via emails. Kept me up to date throughout the process and very professional all round
August 19, 2025
Reply from Motor Source Group
Thank you for sharing your review John; this is great to hear and we're so pleased to help with your new car. Thank you for choosing Motor Source Group!
Excellent Service so far
Helpful and easy process made enjoyable by Lewis who was informative and pleasant to deal with
August 15, 2025
Reply from Motor Source Group
Thank you for this, Lewis will be happy to hear he helped and created a stress free experience when purchasing your new car. Thank you for choosing Motor Source Group.
Rapid and efficient service
Rapid, helpful, knowledgeable advice - I can think of nothing to improve or criticise. This will be my second purchase from you and I can see no reason to ever go elsewhere.
August 18, 2025
Reply from Motor Source Group
Thank you for this sparkling review James. We are always happy to hear about repeat customers and making sure you still received the same level of service. Our delivery team will be in touch, and once again, thanks for choosing Motor Source Group.
Professional
Professional, Polite, Helpful, Informative. Explained process which went smoothly
August 15, 2025
Reply from Motor Source Group
Thank you for your review, we are pleased to hear you had a informative experience on purchasing your new car. Thanks for choosing Motor Source Group.
This business works
Seamless, effortless experience with excellent staff and communication throughout the process of procuring a new car.
August 15, 2025
Reply from Motor Source Group
Thank you for sharing your thoughts on the process of buying your new car. Our delivery team will be in touch soon regarding the next steps. Thanks for choosing Motor Source Group.
Great support from Stephen Freestone…
Great support from Stephen Freestone from the first moment. All of our questions have been answered promptly and good personable skills making us feel valued.
Thanks very much team.
August 14, 2025
Reply from Motor Source Group
Thank you for such lovely comments for Stephen; he'll be so pleased to hear this!
From all of our team, thank you for choosing Motor Source Group for your new car.
I recently purchased a new BMW X3…
I recently purchased a new BMW X3 through motor source group/forces cars direct, having never used this type of service before the team made the process easy for me. Lewis was very helpful and patient with all of my questions and needs, overall I am very happy with the service I received from both Lewis and Jessica. Thank you.
July 29, 2025
Reply from Motor Source Group
Thank you so much for your review and such lovely comments for Lewis and Jessica.
It's our pleasure to help with your enquiries and new car order and we're pleased to hear how easy and supportive you found everything.
From all of our team, thank you for choosing Motor Source Group!
Straight forward and easy to deal with..
August 5, 2025
Reply from Motor Source Group
Thank you - we're so pleased to help you and thank you for choosing Motor Source Group!
First time using MotorSource a pleasure…
First time using MotorSource a pleasure to deal with. Staff are very helpful and knowledgable. A great experience thus far. Thank you .
August 7, 2025
Reply from Motor Source Group
It’s lovely to hear our team were helpful and supported you with your new car purchase. Our delivery team will be in touch soon to guide you through the next stage, and we’re always here if you have any other questions. Thank you for choosing Motor Source Group.
Chris Marren ,was very helpful ad…
Chris Marren ,was very helpful ad professional,and made the whole experience easy
August 11, 2025
Reply from Motor Source Group
It's great to hear Chris made your experience easy and you were helped through the process. Our delivery team will be in touch soon to introduce themselves and discuss the next stage. Thanks for choosing Motor Source Group!
No hard sales pitch
No hard sales pitch, you decide what you want and they will sort everything else. From choosing everything required to paying deposit was no fuss or no rush. That's what I like. Thanks to Dave for his help
August 11, 2025
Reply from Motor Source Group
Thank you for leaving your comments Phil, Dave will be happy his services were well received and helped you with your purchase. We are still here for any questions and our delivery team will be in touch soon. Thanks for choosing Motor Source Group!
So far so good
So far so good. Good sales help/advice from Stepen (sales)Looking fprward to receiving further updates Thanks.
August 8, 2025
Reply from Motor Source Group
Thank you for sharing your thoughts, Stephen will be pleased to hear you had a good experience when buying your new car. The delivery team will be in touch with all the next steps soon. Thank you for choosing Motor Source Group.
Reply from Motor Source Group
It's great to hear you received excellent service and managed to ordered a car with us. Our delivery team will be in touch with the next stage soon. If you need anything else, please do get in contact, we are still here to help.
Thanks for choosing Motor Source Group.
Great customer experience
Great customer experience .
Easy to contact and quick to respond to queries .
July 28, 2025
Reply from Motor Source Group
Thank you for sharing your thoughts with us. It's great to hear you received quick responses and 5 star service. Our delivery team will be in touch with delivery dates and we are still here if you need anything.
Thanks for choosing Motor Source Group!
I can only comment on my experience…
I can only comment on my experience regarding the initial contact, advice given, ordering and receiving confirmation of the order. The Motor Source advisors have been very helpful.
July 28, 2025
Reply from Motor Source Group
Thank you for your review of service so far John, we really appreciate this and are so pleased to help you with your new car.
Our delivery team will continue to keep you updated as your order progresses, and we look forward to delivery of your new car too.
Thank you for choosing Motor Source Group!
Chris was extremely patient and helpful…
Chris was extremely patient and helpful providing estimates on several cars which helped us to make a decision.
July 24, 2025
Reply from Motor Source Group
Thank you Suzanne, it's great to hear how helpful Chris has been and we're so pleased to help you with your new car. Thank you for choosing Motor Source Group!
It's early days having just placed an…
It's early days having just placed an order but so far my experience has been excellent. The staff answer the phone promptly, politely and professionally and explain the process in a clear and concise way. I have confidence in them delivering my car in a timely and cost effective way. Update to follow.
July 23, 2025
Reply from Motor Source Group
Thank you for taking time to share your review and lovely comments for our staff and service.
Our delivery team will continue to keep you updated as your order progresses and we look forward to the delivery of your new car too.
Thank you for choosing Motor Source Group!
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