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Motortradeteam Reviews 

351
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff and drivers for being exceptionally friendly, polite, knowledgeable, and professional when arriving to collect items. People note that the entire vehicle selling process is remarkably quick, smooth, and entirely hassle-free, featuring prompt payments transferred directly into bank accounts within minutes. Though some customers experienced issues, certain reviewers were not happy with unexpected price adjustments and valuation changes made during vehicle collections. Consumers specifically mentioned receiving lower cash offers than initially quoted or experiencing frustrating renegotiations when drivers finally arrived at their properties.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Consumers find service to be positive, highlighting a smooth and hassle-free selling process from start to... See more

Price

Reviewers mention ambiguous feedback about price, as experiences vary significantly among consumers. While... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Payment

Reviewers highlight positive aspects of payment, consistently noting that funds are transferred immediately... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initial contact thru website, very quick appraisal by telephone using photos sent. Picked up by Scott within 2 weeks, would’ve been quicker, I’d been available. Lovely fella, down to earth and unfa... See more

Company replied

Rated 5 out of 5 stars

from my initial on line contact and subsequent calls, the same day from Sarah, it has been a really first class service. I had the pleasure in meeting Aaron today, who called to collect the bike.... See more

Rated 5 out of 5 stars

Today I had the pleasure of Aaron collecting my motorcycle. To say he was brilliant would be an understatement. This is all due to me buying a bike that I was unfortunately scammed on from Facebo... See more

Rated 5 out of 5 stars

Very efficient service. Thanks to Sarah for dealing with my enquiry and to Aaron who came to collect the bike. The collection process was just as described with payments and forms processed within... See more


Company details

  1. Used Motorcycle Dealer
  2. Motorcycle Dealer
  3. Motorcycle Shop

Written by the company

Have you got an old motorcycle collecting dust in the garage? Whether it’s brand new, broken, needs some TLC, or has failed its MOT, we’re here to buy it—quickly and hassle-free 🏍️💰 Selling your bike is as easy as 1-2-3: 1️⃣ Fill out our online form or give us a call. 2️⃣ Get a fair offer and schedule your free collection. 3️⃣ Get paid—fast and securely. No stress, no hidden fees—just a simple, straightforward way to sell your motorbike 🚀


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

351 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(351)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top job

Top job, Scott came on time, loaded the bike, sorted the paperwork, paid me and all time in quick time with no hassle, very happy

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

very rude on the phone after asking…

very rude on the phone after asking what i would sell my bike for after i gave them i price i would t go lower from they began to interrogate me and became very unprofessional i would very much avoid this company they deal in bad faith

January 15, 2026
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thank you for your feedback. To provide an accurate valuation, our team does need to ask a few standard questions to ensure the details are correct and nothing has been missed. This is a normal part of the process and helps avoid misunderstandings later. We’re sorry if this was perceived differently and are happy to review the call if you’d like to contact us directly.

Rated 5 out of 5 stars

Hassle free service

Very efficient service. Thanks to Sarah for dealing with my enquiry and to Aaron who came to collect the bike.
The collection process was just as described with payments and forms processed within minutes. Aaron was friendly chap and knew his bikes, we had a great chat, and he was thankfully dog friendly too!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Process of selling my bike was quick and painless. Aaron was friendly, knowledgeable and professional. Would recommend this company for anyone wanting a quick, hassle-free sell.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and the guy who picked it up Scott was a friendly and great guy
Thank you

December 16, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thank you for your feedback. We’re pleased to hear you had a positive experience and we’ll be sure to pass this on to Scott.

Rated 1 out of 5 stars

Avoid!!

Applied online with this company to sell a brand new Yamasaki 50cc with 3 miles on the clock. Was brought as a present for his grandson but after a year of it sitting in a garage, the grandson decided he was getting a car instead.

After filling in the application I got a call off one of the female buying team, she asked for details of the bike to which I gave her and she advised she would get back to me with a price? Originally the bike was brought for 2,495.

A day or two went by and they came back with a quote of 1,000 to which we declined as the shop we brought it from offered 1,200, bear in mind the bike had 3 miles in the clock and never been used.

She offered 1,270 to which I accepted, gave her the address and she advised further that someone would get in touch shortly with a collection time and day.

An hour passed and I got a call that the bike would be collected Monday 8/12/2025 and they would ring an hour before etc.

Monday came, received a text saying they were on their way, two guys turned up looked at the bike and said it’s only worth 900, yet the guaranteed price was 1270?

They said that the female buying member, didn’t know nothing about bikes and that they brought one with two chips on their way tank for 800? Bear in mind this bike had 3 miles on the clock, never been used since it came from the garage it was purchased from.

A very appalling company and collections team don’t know what they are talking about as they stated that the bike warranty had ran out to which it hadn’t, and that the bike was 18 months old when it’s only 14 months old? Laughable!!, no communication between collections and purchasing team, the fact that they literally try and rip you off is just appalling and the guaranteed offer they give you has no guarantee to it whatsoever.

From experience I would avoid these like the plague and would advise to either sell privately or go to a garage cause these will dress your bike down to make it less valuable to what it’s worth.

After all anyone can write a good review and make a company look better than it actually is.

Updated and response to reply on the 19/12/25

Thank you for your response, firstly on a 74 plate bike how is that two yearsold when we are still in 25?

Secondly the bike was never used?

Thirdly if the shop where we purchased the bike from gave us 1200, then my question is why did you undervalue it down to 900?

Leave that with you folks 😊

December 11, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thank you for taking the time to write a review. We understand the disappointment when a bike has barely been used, but even at around two years old there is natural depreciation, and as with all vehicle purchases, pricing is confirmed only once the bike has been inspected. When our team attended, a few inconsistencies were noted that influenced the final figure, and you were under no obligation to proceed.
We value feedback and will review the comments raised

Rated 5 out of 5 stars

Awkward heavy burgmans spirited away

Initial contact thru website, very quick appraisal by telephone using photos sent.
Picked up by Scott within 2 weeks, would’ve been quicker, I’d been available. Lovely fella, down to earth and unfazed. Even gave me some strepsils for my seasonal flu!!
Just a hood decent service, Thanks

December 9, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thank you for your review. We aim to make selling a bike as straightforward as possible, so it’s great to hear the valuation and collection worked well for you. We’ll pass your feedback on to Scott.

Rated 5 out of 5 stars

Scott is a great guy!

Scott is a great guy, very polite and genuine too. He was punctual, professional and really easy to do business with.

5 stars all around!

December 5, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thanks for taking the time to leave a review. It’s great to hear Scott made the process straightforward and professional from start to finish.

Rated 5 out of 5 stars

Very quick and easy process

Very quick and easy process, with fair prices quoted.
Bike picked up by Steve who very polite and professional and a nice guy.
Would definitely use again if I needed to!!

November 13, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thank you for your feedback. We aim to make the process as quick and easy as possible, so it’s good to hear you were happy with both the service and collection.

Rated 5 out of 5 stars

Brilliant service thank you scott was…

Brilliant service thank you scott was brilliant

November 13, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thanks for taking the time to leave a review. It’s great to hear the service was straightforward and that Scott looked after you.

Rated 5 out of 5 stars

second time using motor trade team and…

second time using motor trade team and again fantastic from start to finish I was paid what I was quoted no messing around Scott did my v5 online fantastic thank you.

November 13, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thanks very much for the feedback and for using MotorTradeTeam again. It’s great to hear the process was straightforward from start to finish, and we’ll be sure to pass your comments on to Scott

Rated 5 out of 5 stars

Nice and easy to talk to very pleasant…

Nice and easy to talk to very pleasant was nice and easy transfer would happily deal with him again thank you Scott

November 14, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Thank you for your review. We aim to make the process as straightforward as possible, so it’s good to hear you were happy with both the service and communication.

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